the room did not have any windows and it felt kind of strange; the noise in the hallways was very loud in the room; the bed was very uncomfortable and it made noise when I turned from one side to another;

location is perfect, center of Manchester, close to cafes, grocery stores (one of them actually open 24 hours); children's playground close by, within a very short walking distance from the train station;

Stayed in April 2024

Great city centre location. Ideal for one night whilst attending a gig and priced very reasonably.

Stayed in April 2024

No window. Room very warm even though fan provided. Overpriced

Location . Good hot water

Stayed in May 2024

Our room for a five night stay was a bit small but we got on with it.

Location is amazing. So central and everything on your doorstep. The hotel was very quiet, no city / traffic noise at all. Breakfast was beautiful. Full English and the vegetarian option was excellent. A special shout out to Jay who was so attentive and great fun. Bath in the room was lovely.

Stayed in May 2024

Dated and bathroom could have been slightly cleaner

Central Manchester 5 min walk to Piccadilly, close to northern quarter, nice enough hotel

Stayed in May 2024

We had a room overlooking the rear of property. A little noise from nearby and woken by work on an adjoining building very early.

Great location close to railway station and for easy access to the city centre. Staff always friendly and great breakfast. We have used the gardens several times over the years and it has never disappointed. Many thanks

Stayed in May 2024

The room wasn't the best quality but it was ok value for money. The shower didn't fit on the mount so ended up soaking the whole bathroom when used.

Good location in Manchester city centre. All staff we encountered were friendly and helpful.

Stayed in May 2024

Nothing, it was exactly as described so can’t have any complaints

Great location

Stayed in March 2024

Entrance and lift reek of weed Walls and doors to your room are paper thin, you can hear everything that happens in the end of corridor neighbors room.

Amazing location, very easy to get to any part of the city Friendly staff

Stayed in April 2024

Looking very tired, needs new carpets and decorating. Strange smell in the lift every time we used this hotel

Very central, easy to get to anything. Staff were friendly and helpful.

Stayed in May 2024

Didn't dislike anything but there could have been a bit more choice at the cold buffet for breakfast.

The location is very good being only a 10 minute walk from Piccadilly station. We had a nice comfortable room and the breakfast was adequate. Not much choice from the buffet table, ie no yoghurt or pastries.

Stayed in May 2024

Great location, 2 minutes from Piccadilly station

Stayed in May 2024

Extremely dated and tired

Clean and had a good breakfast

Stayed in May 2024

In general the hotel room was very dated and not in the best of condition, the carpets near the edges were all torn and worn out. The furniture was old, dented and chipped and the bed itself wasn't comfortable. Two mattresses but together which is fine but one was a different height to the other. There was also a lot of building work right outside the window from 7am, no notice of this from the hotel staff and was a rude awakening.

The staff were friendly and very helpful. The room had all the basics you needed.

Stayed in May 2024

some of the lights did not work had to use bathroom light lamps wouldn’t turn on next to the bed

in the city centre short walk to shopping centre

Stayed in May 2024

The corridors and lobby are very outdated and had an unpleasant smell, however some management of this would make it perfect.

The bed was really comfortable, and the hotel is in such a great location only 10 minutes from the train station.

Stayed in May 2024

The fire-alarm woke me up at 5.10am, on the 2nd morning of my stay, but it seemed to have been a false alarm !

Whilst booking, I requested a bath-tub. Quickly, I received a reply comfirming my request. Check-in went very well. There was a bath-tub in the ensuite bathroom. Staff were very helpful and dealt with plumbing problems efficiently. The bed was comfortable, with a deep mattress. Breakfast was delicious and plentiful on both days of my stay. The hotel was very clean. The location was great, being close to various forms of public transport, shops, restaurants and entertainment venues !

Stayed in April 2024

N/a

Location was perfect

Stayed in April 2024

Room was a bit tired and could do with a bit of an update. Having said that it was clean and a good price

Location was great, staff good.

Stayed in April 2024

Unfortunately the Wi-Fi was barely working - which was a major drawback for me as I came for a work trip - I needed to use my own cellular data to work in the evening. Additionally, one night there were some water problems (there wasn't hot water for one evening out of three that I've been there). Apart from that, no complaints :)

The localisation was perfect - close to a big park and near the city center. Breakfasts were tasty although there weren't that many options to choose from. The place overall was clean and had good vibes.

Stayed in April 2024

£148 a night for an executive room, with no aircon/heating. Only one working window to cool down the room after 2 heaters were left on, which then allowed in the noise of Piccadilly gardens on a Saturday night. There was a “master switch” in the room we weren’t warned about so when we used it to turn our bedside light off, we didn’t realise we had turned all of the lights off at the mains so had to use the shower/bathroom in the dark. Brought this to receptions attention and they basically said “you’ll know for next time”

Perfect location for a stay in Manchester. Bed was amazingly comfortable, room relatively clean and up to date. Tea and coffee making facilities provided and cold bottles of water were appreciated. We had a pleasant stay.

Stayed in April 2024

The reception lobby area is a bit shabby, our actual room really surprised us with the quality considering the downstairs.

Gorgeous and spacious room. Super comfy bed, linens and pillows. A really lovely surprise and great value for money. Staff were all super friendly and helpful.

Stayed in April 2024

A bit worn down. could definitely benefit from a renovation.

stayed for work, nothing special.

Stayed in January 2024

-

room size and comfort of beds, safety, tea coffee, all in place, shower superb, it is noisy but it is right in the city centre overlooking the Piccadilly square

Stayed in April 2024