Back of property currently overlooks a building site and work starts at 6am. Rooms are very small.

Good location. Breakfast and very good and staff very friendly.

Stayed in April 2024

There is extremely loud construction next door to the property. It wasn’t a huge issue for me since I wasn’t sleeping in and the price for the hotel was great but would not stay here if you want to sleep in. Also rooms are small I was a solo traveler though so did not mind.

Really nice location and beautiful historic property. Great price.

Stayed in April 2024

Old rooms, blanket had holes in it, walls were peeling, stains on the carpets. Lower ground room and lots of noise during the day due to construction.

Good location and very nice staff, nice looking building.

Stayed in April 2024

Noticed the bathroom bin hadn't been emptied and was only given a bath towel each. The following day there were hand towels as well and the bin had been emptied - just a little miss.

Location, history of the building, beautful ceiling and theatre bar

Stayed in April 2024

Unfortunately, the breakfast is well below the standard you would expect from a place like this. Don't try the eggs, the ham is definitely not good, lots of frozen stuff. The bath did not work and we ended up in an underground reservation that was not specified. I advise you to contact the hotel before you come to find out more.

The staff are very helpful. The main entrance and the waiting room are beautiful. The dining room is also great.

Stayed in April 2024

The breakfast option was expensive

Great location

Stayed in March 2024

The room smelt funny, the bedding was dirty the window was overlooking bins and the builders started work at 730am….

Good location close to serval tubes

Stayed in March 2024

Breakfast could have been a little earlier or offered a breakfast bag. I had to be out early and didn’t have time.

Location great and staff very helpful

Stayed in April 2024

Tiny rooms and bathrooms. Shower was powerful, but no curtain so it soaks the bathroom.

Nice location, clean room and friendly staff. Very comfortable bed.

Stayed in April 2024

The room was tiny and tired looking. The towels smelt of chip fat. For £220 per night without breakfast I expected more.

A beautiful building and the reception area is pretty impressive.

Stayed in April 2024

Small rooms for a deluxe family room it was tiny

Location

Stayed in April 2024

Rooms small for what we paid , beds uncomfortable , needs some maintenance , hotel generally tired in areas

Friendly helpful staff, character of the building.

Stayed in April 2024

Bathrooms were a bit cramped. Sometimes the view isnt great. Neighbours could be noisy. Beds could be more comfortable. Otherwise all good.

Room was decent size for money. View from room was good. Good amenities, excellent travel connections, very easy to get to Queensway and Bayswater stations. Very close to Hyde Park.

Stayed in February 2024

Room size - This was a single not double - had there been 2 of us, it would be unacceptable

Room was very small Would not consider this 4-star -although price would indicate that it wasn't. Room was clean & functional, so delivered what was required.

Stayed in April 2024

My room was so dark and depressing it was a relief to leave the space

Did not have breakfast

Stayed in April 2024

Free coffee in room could be a better brand, and possibly more sachets. Ditch the biscuits spend the money on decent coffee! Tired furnishings, and window frames need replacing.

Perfect location for sightseeing Clean and comfortable room had all we needed Bottles of water in room a nice touch

Stayed in April 2024

Too small room

Location

Stayed in February 2024

Small room , tiny bathroom, but ok for 1 night.

Perfect location, room was ok , a bit small but I suppose that reflected in the price we paid . Staff were very friendly and helpful

Stayed in March 2024

The rooms were tiny. And the steps up to the bedroom part were not ideal

Easy to check in and clean

Stayed in March 2024

Musty smell in basement rooms.

Breakfast excellent. Location very convenient. Staff very good.

Stayed in March 2024

The view from the bedroom - onto a building site! Also, the bedroom was very small, not a lot of room to manoeuvre.

Great location, especially for the museums and Kensington. Room was basic compared to the grandeur of the communal area downstairs by reception, but the room was clean and the complementary half bottle of wine was a nice touch! Breakfast was really good, waiting staff were very friendly.

Stayed in April 2024

Sofa bed was terrible - should not be there

Stayed in April 2024

I’d like to have a mini fridge in the room, it’s a standard facility at good hotels.

Beautiful period building with old world charm, friendly staff, great location, near to many specialty restaurants and great customer service from the team.

Stayed in April 2024

Room to small for price. Even travelodge rooms are bigger

Location

Stayed in April 2024