Room with separate bathroom,

Accessibility with reception 0pen with staff

Stayed in April 2024

Carpet in hallway really REALLY needs a clean. Creates a bad first impression but my room was clean. Cod have done with a mirror in the room.

Room was clean and comfortable. Price was decent for Leeds.

Stayed in May 2024

Fire alarm going off all evening and no staff on hand to identify the fault

Price and location

Stayed in April 2024

Excellent value for the price paid per room, service extremely good and efficient. Ideal location for me.

Stayed in April 2024

Couldn't see any plugs in room. Radiator on all night, woke up like in a sauna

Easy to access, simple room for 1 night.

Stayed in April 2024

The bed had two pillows and a thin bedspread. I was quite warm during the night, but I did think that had the weather been colder I might have welcomed the spare blanket that wasn’t in the wardrobe. On the bed were two nice towels, two small squeezy bottles - shampoo and shower gel - and a small pack of Lux soap. The shower room was sparse, and as I remarked, cramped, with nowhere to put toothpaste or brush or to hang towels. The shower worked well with nice hot water, but again, nowhere to keep the soap. Some small improvements for the new management, perhaps? One word of warning; the entrance is up a steep garden path with numerous steps, so if you have mobility problems it would be wise to check whether an alternative entrance exists. Another point is that accessibility by public transport is questionable; any bus journey would seem to end with a lengthy walk. I took a taxi for a fare of about £11 from the city centre. Altogether, if one wants a cheap and cheerful bed for the night and not much else, at a price to match, this hotel offers a clean dry warm room with the opportunity of a hot shower, a cup of tea on arrival, a cup of coffee in the morning and a free TV programme while in bed, and fits the bill nicely. I didn’t explore the rest of the building, but the fire escape plan showed a lounge and I think at least one other public room on the ground floor.

High Bank Hotel is set in a pleasant, leafy suburb in north Leeds. It advertises itself as a 2 star establishment, so don’t expect 4 star facilities! The website also says it’s under new management, so it’s reasonable to expect improvements in the longer term. I had booked a single room; first impressions past the front door (which wasn’t well marked – or marked at all – I was hesitant at pushing it open!) were 1 star; the carpets were thick with dirt. However, the reception room looked efficient and the receptionist was a very pleasant and helpful young lady, who led me upstairs to my room, but when she saw that I had difficulty with climbing stairs, she quickly changed the plan (much appreciated!) and I finished up with a ground floor room. Quite large, with a three panelled bay widow with vertical slatted blinds. The string to adjust the middle one was unfortunately broken, so the room was darker then it might have been and the pleasant view of the garden and trees rather spoilt . There was a radiator, with the heating on, under the window. A small loo, washbasin and shower had been inserted into the room by building a stud wall; an extra foot or two would have improved the shower room and not made much difference to the main room, but too late to change that without major work! The main room had a bed, a small bedside table on one side and a small bedside cupboard on the other, a wardrobe, empty apart from a selection of coat hangers, and a chair alongside a narrow shelf with a tray of tea, coffee and sugar bags, long-life milk and a couple of biscuits, a large cup and saucer and a teaspoon. There was a television zapper, so I looked around for the TV and eventually realised it was flush on the wall above the shelf! The room did have a mirror, but it was standing loose on the floor by the bedside cupboard. I suppose it could have been lifted on to the shelf if it were needed, although I made do with the one in the shower room.

Stayed in April 2024

Decor needs updated in main areas especially carpets but it looks like this is soon to be taken care of.

Proximity to Chapel Allerton centre was fantasric. Staff were very friendly and accomodating where issues arose.

Stayed in April 2024

WiFi was a little unreliable

Great value and location

Stayed in April 2024

The smell in the hallway.....all they need to do is use carpet freshener to get rid of the odor

Great location

Stayed in April 2024

The outside was a bit of a mess, weeds, cigarette butt's everywhere 😳 😐 Could of done with some guide leaflets.

Nice and clean rooms, very quiet, set back from main road. Close to food shops/ restaurants.

Stayed in April 2024

The property needs a little money spending to replace carpets etc. A dining room would be good and was promised 2 years ago when we last stayed. It would be nice to have our waste bin emptied occasionally. The steps up to the property are very wearing but it's High Bank hotel and the views from our front bedroom were great.

The location suited us very well for visiting our son in Chapel Allerton and the park opposite is very pleasant. The staff were unfailingly smiling and helpful.

Stayed in April 2024

Great location

Stayed in April 2024

Minimal issues if any.

Good location in Leeds for driving/taking taxi. Comfortable room with enough space.

Stayed in April 2024

The smell in the hallway is really bad on the ground floor

Stayed in April 2024

The hotel seems to be undergoing refurbishment so some bits are new and good but others waiting to be replaced . So pot luck what you get .We had no option to have breakfast

Had a nice bathroom for its size and staff were friendly

Stayed in March 2024

Bed made a noise every time we mived

Good for the price

Stayed in March 2024

The bed is noisy and looks week the denfinetly needed furnitures

They needed more improvements the furnitures in the rooms

Stayed in March 2024

More staff around.

Service adequate, room ok for what I wanted

Stayed in March 2024

Was difficult to find from the road, we drove past the entrance twice and the last guests soaps had not been removed from the shower which was abit gross

Very cute property and nice staff super comfortable beds!! And the little swing n chairs outside was adorable to sit on day or night

Stayed in February 2024

The kettle didn't fit under the tap, so filling up with water was nearly impossible.

Basic but did the job. Had everything that was needed.

Stayed in December 2023

A little bare. Basic hotel, but good value for money.

Good shower. Tea and coffee provided.

Stayed in February 2024

Bed too soft

Room was ok

Stayed in February 2024

Hotel seems still under renovation and not complete or quite ready for opening. When we arrived the electrician was still sorting the bathroom lighting so we got moved to another room, this wasn't a problem to me

Good location of where we needed to be. Room was adequate for what we needed and clean. So good value for money. Pleasant and helpful receptionist

Stayed in February 2024

I’m staying in room 22, the staff were very inviting and friendly, happy to help with anything, with smile on there faces, amazing for the value of money, in a good location, and very clean.

Stayed in February 2024