The shower in the room wasn’t great.

We had a very relaxing stay, and the free upgrade and Prosecco in the room for my birthday really made it special. The staff were very friendly, food was excellent and the grounds are beautiful. We will definitely be staying again.

Stayed in November 2023

Nothing!

Amazingly helpful staff, beautiful surroundings, great facilities, dog friendly.

Stayed in November 2023

Everything. Plessantly surprised. Was not expecting so much for the price. We will be back.

Stayed in October 2023

We would be perfect if the lodges were separated and not twins

Eco friendly and with much trees, and much things to do with the kids

Stayed in August 2023

Lovely room well spread out location

The peace and quiet.

Stayed in October 2023

If I were pressed to answer this question then the carpets in Gardener’s Row could maybe do with cleaning/replacing but it didn’t negatively impact our stay.

Beautiful location, comfortable room and well kept grounds and facilities.

Stayed in October 2023

I’d say the activities you can pay for on top of the free ones are expensive for what you get - and the numbers in groups were big. The pool and changing rooms need updating - they are part of the original hotel I think, and the restaurant - the cellars - is just ok, in a basement as the name suggests, no windows etc. The bistro was closed and looked much more open. I think if you’re staying in the hotel rooms themselves and not in the self catering lodges you might struggle. We don’t go to the fine dining restaurant but menu looked nice, although not kid friendly. Which is probably for good reason!

The lodges are fantastic, fully equipped plenty of towels and crockery etc for my family of 5. Dishwasher/washing machine plus nice touches of scrabble and giant jenga to play in the lodge.

Stayed in October 2023

Beautiful location

Stayed in October 2023

Made a mix up with the beds,but sorted easily. Good good but pricey with Vat extra to menu prices.

Lovely !ovation and plenty to do.

Stayed in October 2023

The Hub and checking in was noisy - needs re designing

Location and rooms

Stayed in October 2023

Unfortunately the lodge was not completely clean, a patch on the wooden floor in the entrance at the base of the steps to the upper level was caked in dried muddy footprints. Apart from that the lodge was in a very clean condition. The outside decking i.e the hot tub was overlooked by the opposite lodge, so not all that private, however was suitably private from the lodge next door.

The layout of the resort made all facilities easily accessible. The lodge was well laid out and provided the space for all the family to chill out and relax . Plenty of activities to do, unfortunately the wet weather prevented us from trying them all. Lovely quite location.

Stayed in August 2023

Restaurant prices a little inflated Limited choice at breakfast with some buffet items unavailable Not very good description on website of distance needed to walk from the estate rooms to breakfast restaurant, luckily weather was kind but could’ve been rather damp on arrival if raining!

Quiet room in beautiful grounds (with deer outside our window!) Lovely food options Quiet Swimming pool Nice games room area Parking available by room

Stayed in October 2023

Nothing

Just incredible. Never heard of the place and whilst booking.com is not always a venues preferred option, I would never ever have heard of this place without it. The grounds are just incredible and we have made a pact to come back on a proper trip and rent a lodge. Room and facilities are top notch but it’s the location that blows you away. Grounds are perfect and still developing

Stayed in August 2023

Not staying longer!

Staff were very friendly, the room was immaculately clean. Great value for money and all the food we had was amazing. Great views for the afternoon tea, full stocked bar offering local and popular brands. Would definitely recommend!

Stayed in October 2023

excellent facilities and nice views

Stayed in October 2023

Location was not very good. Access roads were narrow. No robes or slippers in room as stated on description. Breakfast menu was slightly different to that on web.

Breakfast was very good. Bedroom was good but needed another easy chair. Signage for rooms could have been better. Pool, sauna and jacuzzi was great.

Stayed in October 2023

It's location was a bit too rural for our tastes

The whole setup was excellent.

Stayed in October 2023

Toilet flush was inefficient otherwise everything would be rated 10

Staff were very friendly and helpful. Breakfast was superb.

Stayed in October 2023

Breakfast Facilities Location

Stayed in October 2023

The location was a bit far from places but did afford great views! Would be nice to have more stuff/classes on site, so could hang there for longer.

The cabins were fab, modern and clean. Kitchen very well kitted out, with sharp knives, which is always a bonus if you enjoy cooking.

Stayed in September 2023

The place is stunning and the staff are so friendly and helpful.. we'll be back again very soon and for longer next time

Stayed in September 2023

The weather let us down but that wasn’t the hotels fault!

It was delicious with an amazing view of the valley

Stayed in September 2023

Everything was just perfect to spend our honeymoon

Stayed in September 2023

A communication issue regarding Room Service but was resolved.

Set in a lovely location and wonderful staff.

Stayed in September 2023

Very comfortable hotel in a relaxing setting with welcoming, pleasant, and friendly staff.

Stayed in September 2023