South Terminal, Gatwick Airport, Horley, RH6 0LL, United Kingdom
#3 of 15 hotels in Horley
Guests' ChoiceBased on 5768 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.7
Value for money
7.6
Free WiFi
10.0
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End of dialog contentReviewed: 12 May 2024
Alan
JamaicaOn the night we were there we rang for the concierge service on the Thursday evening but after two more phone calls and a 25 minute wait we gave up and carried our bags ourselves.
Nice spacious comfortable room and the hotel is well located for the south terminal. Also, we usually hire a car from SIXT so having them now located at the hotel is an added bonus.
Stayed in May 2024
Reviewed: 11 May 2024
Lara
AustraliaGreat staff, great breakfast, great shower pressure, comfy bed
Stayed in May 2024
Reviewed: 11 May 2024
Christine
United KingdomKettle and tea/coffee tray had to be moved to a location where there was a socket at the other side of the room. It took me a while to find the hairdryer.
I can get a direct train from home to Gatwick. Hotel location next to the airport for an early morning flight.
Stayed in May 2024
Reviewed: 10 May 2024
John
United KingdomThere should have been soap in the hand wash dispenser.
The room was clean and bed very comfortable.Only a one night stay and did not use any of the facilities.Room location was a long way from reception.
Stayed in May 2024
Reviewed: 10 May 2024
Pat
United KingdomIt's proximity to the airport
Stayed in May 2024
Reviewed: 10 May 2024
John
United KingdomSignage from terminal could have been clearer.
Clean, tidy and convenient airport hotel.
Stayed in April 2024
Reviewed: 9 May 2024
Elizabeth
United KingdomOver 15 min wait to check in. Multiple slow check-in queues. Some were faster than mine. When I got to the front I was asked to step aside for a whole Emirates airways cabin crew to check out. Each one questioning their expenses. I am a customer too but obv less than them.
Large room. Well appointed
Stayed in May 2024
Reviewed: 9 May 2024
Martin
United KingdomThe hotel is rather large.
A very comfortable room and just a short stroll to Gatwick passenger terminal.
Stayed in April 2024
Reviewed: 9 May 2024
Ajit
United KingdomCan’t think of anything negative
Very comfortable and well located.
Stayed in April 2024
Reviewed: 9 May 2024
Agnese
United KingdomGreat location to stay overnight for a morning flight at Gatwick
Stayed in May 2024
Reviewed: 9 May 2024
Agnese
United KingdomThere was nothing particularly that I would say I did not like
It had facilities such as iron and hair dryer, fridge, safe
Stayed in May 2024
Reviewed: 9 May 2024
Klaire
United KingdomN/A
Very short walking distance to airport
Stayed in May 2024
Reviewed: 9 May 2024
Sue
United KingdomAll fine, no complaints
Perfectly comfortable hotel in a great location for the terminal building. Good cocktails!
Stayed in April 2024
Reviewed: 8 May 2024
Susan
United KingdomPrice of food/restaurants.
Clean, comfortable & convenient for early flight.
Stayed in April 2024
Reviewed: 7 May 2024
Leroy
United KingdomIt was pleasant the staff very helpful also
Stayed in April 2024
Reviewed: 7 May 2024
Peter
United KingdomAll ok.
Reception staff were helpful. Check-in was easy.
Stayed in May 2024
Reviewed: 7 May 2024
Kebbell
United KingdomPrices
Near the airport price's
Stayed in April 2024
Reviewed: 6 May 2024
John
Trinidad and TobagoEverything was great . We plan to stay there again in September 2024.
Location was great as we were flying out early the following morning .
Stayed in April 2024
Reviewed: 6 May 2024
Judith
United KingdomVery comfy bed. Quiet room.
Stayed in May 2024
Reviewed: 6 May 2024
Heather
United KingdomDirty glass with lipstick stains no teabags in the room
Good location
Stayed in April 2024
Reviewed: 6 May 2024
Gail
United KingdomNot enough signage inside the airport for the location of the hotel
Only had to walk to the airport
Stayed in April 2024
Reviewed: 5 May 2024
Elizabeth
SpainBrilliant for the airport Low noise Friendly staff
Stayed in May 2024
Reviewed: 5 May 2024
George
AustraliaEverything
Stayed in May 2024
Reviewed: 5 May 2024
Kevin
United KingdomEven though we were in an executive suite we had no access to the lounge….bit strange ☹️
Location and amenities within the hotel
Stayed in May 2024
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