Park Hill Road, Torquay, TQ1 2DG, United Kingdom
#20 of 45 hotels in Torquay
Guests' ChoiceBased on 3866 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.4
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 16 May 2024
Michelle
United KingdomNot a thing
Everything. Lovely friendly hotel
Stayed in May 2024
Reviewed: 15 May 2024
Fred
United KingdomN/a
Breakfast was what I would expect from a 4 star holiday The view from the bedroom was amazing
Stayed in May 2024
Reviewed: 13 May 2024
Sue
United KingdomA bit tired needs a freshen up and disappointing that outdoor pool was only open for one day of our stay even though it’s heated and weather was wonderful and had to ask for sunshades to be put out
Beautiful views
Stayed in May 2024
Reviewed: 13 May 2024
Chris
United KingdomYou could so with more staff. One person on the bar all afternoon on the Saturday meant quite long waits, the man (Dale I think i heard) was doing great, lovely and chatty but a second person wouldve allowed better and faster service. It was a shame on such a beautiful weekend that the outdoor pool was only open for such limited hours. I was a lovely little pool but to operate only 12-5 was a little poor. I also feel like the spa could do with a little money spent on it. From what we could find the only Sauna was in the male changing room, so not really suitable for a couple. There were no staff around at the time to ask about it and when we did find someone they said theyre understaffed (which seemed to be a theme)
I thought the room was lovely, we had a superb view across the bay to Paignton and with the sunshine it was incredible. The room had all we needed, was clean and spacious. The staff interactions were great, from the gentleman on reception when we checked in to the solo chap on the bar and the lifeguard at the outside pool.
Stayed in May 2024
Reviewed: 13 May 2024
Adam
United KingdomThe bar staff were very rude and incompetent
View overlooking sea was amazing
Stayed in May 2024
Reviewed: 13 May 2024
Jacqui
United KingdomWould appreciate more sockets/USB charging facilities in the room, especially near the bedside table.
We had a lovely, spacious room overlooking the bay and the garden. The bed was huge and very comfortable. Breakfast was good with plenty of choice.
Stayed in April 2024
Reviewed: 12 May 2024
Hawkins
United KingdomVery good
Stayed in May 2024
Reviewed: 10 May 2024
Les
United KingdomNo access to balcony
Stayed in May 2024
Reviewed: 9 May 2024
David
United KingdomNothing
Very clean and tidy, rooms could do with a face lift.
Stayed in May 2024
Reviewed: 6 May 2024
Marie
United KingdomWe liked everything
Amazing stay We’ve stayed lots before,brought my mum .daughter & son in law. Used gym swimming pool.bedroom clean & lovely views.never disappoints
Stayed in May 2024
Reviewed: 6 May 2024
Joanne
United KingdomThe rooms are not good value for money, we complained about our room as it was near the ventilation system and was quite loud, also had a stained bedsheets but the staff were great and upgraded us free of charge.
Hotel had all the facilities you would expect, ie health suite/ spa, pool, restaurant, bar which we're all very nice and done to an exceptionally high standard. Plenty of room in the bar to relax, it was very quiet and peaceful when we went there. Restaurant has amazing views of the sea.
Stayed in May 2024
Reviewed: 6 May 2024
Les
United KingdomBeing able to open doors to balcony.
N/A
Stayed in May 2024
Reviewed: 6 May 2024
Nicola
United KingdomNothing but the car park is a little tight
Very grand
Stayed in May 2024
Reviewed: 6 May 2024
Lisa
United KingdomHairs in the bath.
Value for money. Beautiful location.
Stayed in April 2024
Reviewed: 5 May 2024
Chris
United KingdomBeautiful historic hotel.Lovely room with amazing view and balcony.The hotels public areas finished to a high standard.Really comfortable hotel.
Stayed in April 2024
Reviewed: 4 May 2024
Jane
United KingdomThe room was excellent , large and clean. The breakfast was very good with an excellent choice of food. Some of the staff in particular the bar staff were unhelpful and quite rude which was disappointing. The hotel itself is beautiful with stunning views.
Stayed in April 2024
Reviewed: 3 May 2024
Ben
United KingdomThe continental side of the breakfast was really nice. But the cooked breakfast buffet wasn't to mine, and my wife liking.
The staff was very friendly. Especially Richard on the breakfast staff. He was very informative and very polite. He told us about the area I great detail and where to go for days out. When looking for medicine, He also told us about a pharmacy close by. Richard was a very nice and outgoing person who was just lovely to talk to. The bar staff was friendly as well.
Stayed in May 2024
Reviewed: 2 May 2024
Neville
United KingdomBad weather
Swimming, sauna and steam rooms-
Stayed in April 2024
Reviewed: 1 May 2024
Midge
United KingdomThe outside paint work needs a little work, I know you shouldnt judge a book by its cover but first thoughts were not very good, but once inside completely changed my mind.
Loved the decor inside and all the chandeliers, staff were amazing , breakfast was outstanding, hot buffet was hot and not cold like most places, lots of variety too.
Stayed in April 2024
Reviewed: 1 May 2024
Amanda
United KingdomThe breakfast area was not catered for disabled people they had to walk down two steps
Lovely location
Stayed in April 2024
Reviewed: 1 May 2024
Paulo
United KingdomThe Hot Chocolate from the machine didn't have flavor, it was watery.
Room with a nice size, great view to the sea. Really nice breakfast, plenty to choose. staff was really nice always. beautiful hotel, really nice sizes for everything, breakfast with a view is another think.
Stayed in April 2024
Reviewed: 1 May 2024
Heather
United KingdomBalcony had bottle caps left on floor and needed a sweep bath was dirty with dryed in shower gel needed a good clean all else was good
Great room with view deluxe room and staff helpful good swim and jacuzzi enjoyed our short stay very much
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomBathroom extremely small in room 121. Spa facilities limited with saunas located in changing areas and steam room only able to hold 4 people which meant lots of waiting.
Food ver good. Massage very good.
Stayed in April 2024
Reviewed: 29 April 2024
David
United Kingdomsame menu two nights running, room service was with tepid food
room view, restaurant and breakfast
Stayed in April 2024
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