The diner in the restaurant was very poorly.

Breadrolls not fresh

Stayed in May 2024

The Breakfast only.

Sausages were unedible. The poached eggs were completeley hard. Breakfast smaller than before other visits, at least 6 times. Locatuon..was car park, cant be helped but peaceful n comfodtable.

Stayed in May 2024

Bathroom needed upgrading and deep clean of toilet pedestal

Location beautiful

Stayed in May 2024

£23 chicken ceaser salad with a larger coke !!!! Why are coffee cups so small !!

Cleaner and nicer than King Charles Hotel TV better

Stayed in May 2024

Several months ago, we'd stayed at the venue and had already booked our last stay via Booking.com. As we were leaving we enquired about an upgraded room for our recent stay. We were informed that this would be £92 and payable at check-in. Upon arrival, we were charged £158, when we queried this, we were informed that this was the correct price. We weren't offered any kind of compromise or acknowledgement that we'd misinformed on the price previously. Had we known we'd been misinformed, we'd have not asked for the upgraded room.

The rooms view, facilities and breakfast.

Stayed in May 2024

Expecteded a bath, as it on the pictures

Stayed in April 2024

Room service food fairly cool, chips were cold, but they did bring a fresh hot portion. Scrambled eggs at breakfast very watery. Slow toasters, could do with more drinks dispensers as everyone queueing for a juice.

Lovely staff on reception. Incredibly helpful and thoughtful. Very dog friendly.

Stayed in April 2024

The bedroom furniture was tired, and the walls too thin. Lots of noise from neighbours (not their fault) and corridor.

Breakfast was nice, lots of attentive staff on hand.

Stayed in April 2024

Totally lost in the 1980's - to the point where it could be a TV set! Quite funny, but missed some of the modern conveniences that you expect in hotels nowadays. Parking spaces also tiny!

Very helpful and friendly staff.

Stayed in April 2024

Chaotic breakfast

Room and bar meals.

Stayed in March 2024

the car park barrier - felt more comfortable knowing vehicles were much safer

Stayed in April 2024

Nothing

It was clean and there was a bar and restaurant

Stayed in April 2024

There were no negatives for us. Everything was really lovely and wishes were fully met. The ducks were a wonderful bonus

All staff friendly informative and professional.

Stayed in April 2024

The smell in corridors remains unpleasant

Not bad but better can be done

Stayed in March 2024

Location

Stayed in March 2024

Not being able to have an evening meal until 8.30pm because they had a function on. Which was not really unacceptable.

Excellent value for money. Great location good choice for breakfast. All the staff are amazing

Stayed in April 2024

Decor and general upkeep is in need of attention e.g. damaged bedroom wall. Very small TV in room and thin towels.

Easy location for what we needed. Nice to have a lakeside room with view, and a spacious room with comfortable beds. Breakfast was at a reasonable time and good choices.

Stayed in March 2024

Unfortunately, the food provided in the evening was horrible. Badly cooked worst type of pub food. The chef needs to up his/her game.

Good value for money. Location convenient.

Stayed in April 2024

The food was not very good at all ,both evening meal and breakfast left a lot to be desired

The room was lovely as were the views of the lake ,and also staff were very helpful

Stayed in April 2024

The double bed was tiny. It was not even normal sized. In such a large room it could have been bigger. The shower was ok, but could be improved. The noise from surrounding rooms was loud. More soundproofing maybe.

The room was huge with a fantastic view over the lakes. Breakfast was good. The bar/restaurant was excellent. Reasonably priced with good choice of drinks and food. Staff were friendly and attentive. Large car park.

Stayed in April 2024

a walk in shower is much easier for us older customers

room was spacious but was a little to warm for us, could do with grab rails in the bath

Stayed in April 2024

It’s very dated needs modernisation and the food was ok. For the amount of people who stay for breakfast they had two two sliced toasters instead of an industrial one so you had to queue for toast for a while, limited choice of condiments as well. Also the rooms didn’t have any complimentary bottles of water so my husband had to go and pay a ridiculous amount for one small bottle. Sheets and bath towels smelt musty and room furniture is looking worn. The walls were thin you could hear next doors Tv and bath running, toilet flushing ect…. Also we were lucky to get a lake view if on the other side you overlook the A2 .

The lovely lake view on out the back of the hotel

Stayed in April 2024

My wife and myself have been visiting inn on the lake for some years now and are never disappointed. We usually visit in the winter months but having now visited in the spring and explored all the walks local we loved it even more. It’s a real hidden gem, do not be deceived by the initial location because you will not be disappointed when you get there. We usually go for the lakeside ground floor rooms and I would advise everyone do this when they stay.

Stayed in April 2024

The shower was weak

View of the lake

Stayed in April 2024