Bathroom compact, and had to use a towel as a dam to stop water flowing from the shower across floor.

Food very well prepared and presented. Rooms comfortable, although whilst spacious storage was limited.

Stayed in February 2024

The breakfast in the morning was a shambles. We had to book a times lot and still it all went wrong. As above

Breakfast was OK when we finally got it. Shown to our seat then left . We were not told about fruit juice yogurt toast etc to find them. When we found it there was no orange/apple juice or glasses. It then took about 45 mins to actually get our breakfast. Ruined a great start to the day.

Stayed in February 2024

Enjoyed the spa and the views

Enjoyed the spa and the food and it’s location

Stayed in February 2024

The carpets upstairs were getting a little shoddy and it’s a shame the car park interrupts the views from Public spaces and the spa area. Overall though these were small things!

The staff were extremely attentive and friendly, particularly new waiter. They all worked very hard but nothing was too much trouble. The little cakes on our arrival, for my partner’s birthday, were a lovely personal touch- thank you!

Stayed in February 2024

The bathroom of room 202 was quite dated. Was expecting better

Stayed in January 2024

The prices of drinks!

Warm welcome on arrival. Helpful advice re facilities. Comfortable room excellent tea coffee provision in room, Excellent roast dinner at lunchtime - cooked to perfection . Spa facilities fabulous. Dinner and bar staff very good.

Stayed in January 2024

Cimfortable + clean.

Stayed in January 2024

Extractor in bathroom and main room lamp didnt work

Staff & Resturant

Stayed in January 2024

Excellent location , great staff, amazing food

Stayed in January 2024

Room looked like a disabled room at rear of property, television very small with limited channels, Scottish breakfast was very dry

Location was lovely, spa facilities very good

Stayed in January 2024

The main areas such as bar and restaurant could be doing with some work - old and rundown looking.

The spa facilities were excellent - lovely facial! The room was cosy and the bed extremely comfortable.

Stayed in January 2024

Breakfast was a let down/very small portion for the price/caliber of the rest of the stay.

Amazing location and spa was wonderful and peaceful.

Stayed in January 2024

The only thing letting the facilities down were the gluten free options ie lack of.

Stayed in January 2024

Cleanliness could be much better. Stayed in room 23 and the bathroom was a particular area of concern. Dirty towels and hairs found in multiple locations. Bedroom bedside lamps were full of dust (antlers). Bedroom main light cover/shade had what looked like dead flys lying on the bottom (didn’t want to check for risk of them falling on to the bed)

Excellent facilities and very welcoming and informative staff. Breakfast was a personal highlight.

Stayed in January 2024

I feel that the prices are getting a bit expensive. £11 for a glass of prosecco, £23 for what was effectively bolognaise. The restaurant food is nice, but I grudge paying extras for veg on what is already an expensive menu. The spa needs to be cleared more regularly. There are only about 6 pegs to hang your dressing gowns and people leave towels everywhere, on top of the beds preventing people from using them. It would be helpful if these could be cleared as some people had clearly left and the beds still looked occupied, stopping others from being able to use. A couple of baskets and additional hooks on the walls in the pool area would be a simple solution. Quite a lot of the lockers were faulty and didnt lock.

Spa was excellent, really enjoyed using the hot tub overlooking the loch, despite it raining. Last year i felt there was very little Christmas atmosphere, This year I was pleased to see that they had more decorations in the bar area and had lounge music playing. This really helped make a big open space feel more cosy and comfortable. This made us stay for our evening in the hotel, otherwise we would have likely walked into town to the competition for drinks. We asked reception to have maintenance look at our bathroom door which was squeaking very loudly. This was done very quickly which was appreciated.

Stayed in December 2023

The price for drinks were crazy! £7 for a kopparberg

The bed was very comfortable

Stayed in January 2024

Breakfast was disappointing, it was dry, barely warm and clearly pre cooked a while before we were served it, sadly unappetising

Great location, friendly staff

Stayed in December 2023

The restaurant was lovely but is too expensive

Stayed in November 2023

Could always cost less!

Location, standard high, friendly staff

Stayed in December 2023

A bit noisy, people upstairs sounded like tap dancing elephants then bin lorry outside when trying to sleep, wet room style shower meant there was a lot of water on the bathroom floor so you got wet feet every time you used the bathroom after showering . Staff checking their watches in front of you when you enter the restaurant making you feel awkward even when you were on time

Lovely hotel , big spacious room . Excellent spa and pool with hot tubs and saunas you could use all day. Robes were nice to wear around pool area and towels provided. Big spacious bathroom super comfy large beds. Nice restaurant tasty breakfast and really nice evening food recommend the steak

Stayed in December 2023

I had requested twin beds however there was a king bed in the room not twin beds.

Stayed in December 2023

They attempted to charge me again for the room when I checked in despite me already paying when I booked through Booking.com. It was rectified, however they again tried to bill me again for the room when I was checking out. Not really acceptable. The bed was uncomfortable with a noticeable lump down the centre, felt like I was falling out of the bed and the restaurant and bar is way too expensive.

The staff were great, pleasant and friendly.

Stayed in December 2023

Food was overpriced and not great value.

Location and staff

Stayed in November 2023

Too few chairs in the spa

Great spa, nice staff, great location

Stayed in November 2023

Too many dogs in the lounge. Nó bags to put wet swim wear in. Charging room toilet, very dirty skirting. Price of wine!!! RIP off!

Beautiful pool area. Great views.

Stayed in November 2023