St Johns Walk, Essex Street Southside Apartments, Gay Village Birmingham, Birmingham, B5 4TJ, United Kingdom
#781 of 785 Holiday rentals in Birmingham
Guests' ChoiceBased on 2 apartment reviews
3.5Cleanliness
3.8
Comfort
5.0
Location
8.8
Facilities
3.8
Staff
3.8
Value for money
3.8
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Reviewed: 11 June 2024
Natasha
United KingdomThe hygiene and cleanliness of this apartment was horrifying. The apartment was thick with dust and dirt, damaged sofa and the freezer was a solid block of brown ice. The television had no reception, the bathroom was filthy with other peoples hairs and used toiletries in the bath, the toilet was full of urine. The pinnacle of the filth was the dirty bedsheets that were stained and clearly unchanged. I pulled back the bed sheet to see an uncovered and unprotected filthy old mattress. Obviously we contacted the owner who didn’t respond until the next day so we had no choice but to sleep fully clothed on top of laid out towels on the bed. A cleaner came and gave us new bedding but no protector on the mattress and no deep clean of the apartment. To add insult to injury my friend who paid for the apartment was only refunded 25%. I’ve never had an experience like this before and I would hate for this to happen to someone else so I hope my review guides others in the right direction.
Location was perfect for our visit.
Stayed in May 2024
Reviewed: 21 May 2024
Jayne
United KingdomThe apartment needs some updating re painting, toilet lid is broken, markings on bedroom door, no information pack with wi-fi code. Some light bulbs not working, batteries needed for clock's. Plus unable to use the television re source on control. It needs a slip mat for the bath/shower. The kitchen sink needs a plug or bowl for washing up and it looks like the fridge is coming away from the cupboard . Also we did not sleep very well all night, we heard cars racing outside, car horns being sounded for over half an hour. Someone kept using the Intercom to our apartment which we didn't answer as we heard arguments outside the complex. It also mentions on site that a cash payment is needed for a code key when you need to do a bank transfer so a little confusing.
If you are looking for a place near to the Hippodrome theatre and China town its really close. The keys are located at a shop just around the corner so very convenient.
Stayed in May 2024
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