London Road, Brentwood, CM14 4NR, United Kingdom
#1 of 14 hotels in Brentwood
Guests' ChoiceBased on 925 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 23 April 2024
Neil
United KingdomMore maintence items noted in room, missing trouser press control knob, Some loose trim on chair. Shower was very hot and unable to turn down to a more comfortable level.
Loverly location, food staff and venue
Stayed in April 2024
Reviewed: 21 April 2024
Lester
United KingdomSize of room was great as was the bed and also comfortable
Stayed in April 2024
Reviewed: 18 April 2024
Wonderkate
IrelandReception staff were not friendly, the breakfast (a buffet which I dread anyway) wasn't great and the shower leaked
Very attractive period building with a conservatory and lovely outdoor area. Lunch in the bar was good and the staff on that side were very friendly and helpful. The room was small, for an executive suite, but it was spotlessly clean and the bed was comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Matthew
United KingdomThe mattress is old and need replacing, there was an old champagne cage behind my bedside table which suggests the room wasn't clean enough, the shower is a little on the small side, it's a little expensive considering the rooms are a little tired
The staff are friendly, my room was large, the English breakfast was excellent, the room was quiet despite a wedding reception taking place
Stayed in April 2024
Reviewed: 13 April 2024
Suzanne
United KingdomComfortable room lovely staff and in a nice area
Stayed in April 2024
Reviewed: 11 April 2024
Troy
IrelandSome carpet’s need replacing (breakfast hall)
Period residence, it’s like stepping back in time.
Stayed in April 2024
Reviewed: 2 April 2024
Simon
United KingdomWe enjoyed it all and we will definitely book to stay again in the future.
The room was spacious and overlooked the garden which in spring/summer months would be nice. Very quiet during our stay. The breakfast was excellent with a continental and cooked breakfast to choose from. The staff were lovely, we had a quick bite to eat and a drink on arrival.
Stayed in January 2024
Reviewed: 29 March 2024
Sarah
United KingdomBeautiful hotel, love period hotels. Fabulous garden room.
Stayed in March 2024
Reviewed: 29 March 2024
Christine
United KingdomShower head in main shower needed cleaning or changing. Spray not quite powerful enough.
Beautiful old hotel with lots of character. We had a free upgrade to a junior suite,which was unexpected and appreciated. Lovely big room with large bed. Bathroom with a spa bath (which unfortunately we didn't get time to use). The breakfast was good with plenty of choice. We had one evening meal in the bar area which was excellent. All in all a lovely hotel which I would recommended.
Stayed in March 2024
Reviewed: 23 March 2024
Natalie
United KingdomThere was nothing to not like!! This is no reflection on hotel but thought I booked a room with double bed but we got 2 singles…. I am sure if I had spoken to reception and they had space they would have moved us but were only had 2 nights
Rooms are quiet warm and comfortable bar area nice to sit and have a drink. Breakfast really good and staff are really helpful x
Stayed in February 2024
Reviewed: 4 March 2024
Lisa
United KingdomRoom service food quality was poor (bread / sandwiches) were of basic/ budget standard. Breakfast buffet, again the bread / sausages / bacon) were economic/value quality which is a shame considering the nice 4* hotel.
Our second stay here, lovely old hotel and beautiful grounds, loved the garden rooms, comfortable bed and rooms were spotlessly clean!
Stayed in March 2024
Reviewed: 25 February 2024
John
United KingdomBreakfast was excellent. Best fried eggs I’ve found in a hotel for a long while. Good choice
Stayed in February 2024
Reviewed: 24 February 2024
Hannah
United KingdomIt was a bit pricey for what the food was and some of the staff where a bit slow my husband waited 20mins for his drink
The staff where lovely thay do need to smile more and be a bit happier
Stayed in February 2024
Reviewed: 21 February 2024
Tracey
United KingdomBed was not particularly comfortable and pillows too hard so not a restful sleep!
Quirky hotel, spacious clean room with large bathroom.
Stayed in February 2024
Reviewed: 21 February 2024
محمد
Saudi Arabia-Late check in -Old lady at reception
Everything
Stayed in February 2024
Reviewed: 18 February 2024
Shar_man
United KingdomLocation not easy to get to.
Large spacious clean room. Shower and bath option. Friendly pleasant staff.
Stayed in January 2024
Reviewed: 12 February 2024
Ellie
United KingdomA tiny tv in a big room Breakfast not very nice
Great location to the restaurant we were going to
Stayed in February 2024
Reviewed: 3 February 2024
Peter
United KingdomNothing
The hotel was welcoming, bedroom spacious and comfortable, bathroom well equiped including bath with shower hose, would have preferred stand alone shower, breakfast staff were helpfull and food was adequate.
Stayed in February 2024
Reviewed: 31 January 2024
Christina
United Kingdomthe bed was very soft
mum was dying in Hutton View care home. We needed somewhere to stay overnight. We booked late at night and your hotel was very accomodating
Stayed in January 2024
Reviewed: 23 January 2024
Walker
United KingdomLike most hotels since covid and lock down, rooms are dated
Lovely hotel and grounds.
Stayed in January 2024
Reviewed: 22 January 2024
Denise
United KingdomThe shower.
It was a lovely place to stay. The staff were exceptional. The only problem we had was the shower was dysfunctional. Water went everywhere, making the bathroom floor slippery. We didn't complain because everything else was so nice.
Stayed in January 2024
Reviewed: 17 January 2024
Patrick
United KingdomComfortable quiet room, friendly staff. Good location
Stayed in January 2024
Reviewed: 16 January 2024
Karen
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 January 2024
Nightingalemusic
AustraliaNothing
all very comfortable
Stayed in January 2024
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