Ponteland Road, Kenton Bank, Newcastle upon Tyne, NE3 3TY, United Kingdom
#19 of 23 B&Bs and Inns in Newcastle upon Tyne
Guests' ChoiceBased on 751 hotel reviews
6.4Cleanliness
7.2
Comfort
7.1
Location
7.6
Facilities
6.4
Staff
8.5
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 5 May 2024
Shannon
United KingdomI didn't realise when booking that it was shared toilets so that was the only issue I had but completely my fault for not reading details properly. We were there for a festival so it was somewhere to sleep but very boisterous due to the festival so I didn't feel safe to use the toilets in the middle of the night.
The staff were honestly the nicest people ever. So friendly and welcoming! Can't complain at all
Stayed in May 2024
Reviewed: 3 May 2024
Tariq
United Kingdom- bedroom door shuts very loudly, - fire alarm went off for few minutes around 10 p.m, - no soap in bedrooms, - shared bathrooms are small and need renovating, - no USB sockets in bedroom for charging phone,
Location is great. The seperate kitchen is an excellent idea, since I used the microwave/kettle/ table. The reception area is nice and clean, The benches outside were excellent during a dry day,
Stayed in May 2024
Reviewed: 21 April 2024
Sammy
United KingdomNo toilets in the rooms
Beds comfy
Stayed in March 2024
Reviewed: 18 April 2024
Neil
United KingdomAll fine. No complaints.
Friendly staff. Venue met with our expectations in regard to cheap price for the accommodation.
Stayed in March 2024
Reviewed: 17 April 2024
Jemma
United KingdomThat there wasn't any kettle or stuff in room and the kitchen closed at a time so if got baby would need to ask for water during the time. Also no lift and we were up top with a baby and disabled people it's no good.
The price was OK for money.
Stayed in April 2024
Reviewed: 3 April 2024
Marta
United KingdomSmall and cramped
Very friendly staff , clean facilities, good value for money
Stayed in March 2024
Reviewed: 1 April 2024
Óscar
SpainThe showers were a little bit dirty, but I guess it's difficult to keep them perfectly clean when they're shared.
Clean, comfortable and all the essentials you may need.
Stayed in March 2024
Reviewed: 3 March 2024
Farouk
FranceShared bathroom and toilet however quite clean and well maintained
Very friendly staff, fair service for the price. Rooms are well maintained, well heated and isolated, comfortable bed. Snacks water and shampoo are proposed at very good prices ! (Cash only)
Stayed in March 2024
Reviewed: 22 February 2024
Mark
United KingdomBit ruff and no en suite
Good parking
Stayed in February 2024
Reviewed: 18 February 2024
Vaseysfairs
United KingdomNoise all night both nights from neighboring rooms
Cheap, clean and comfortable.
Stayed in February 2024
Reviewed: 3 January 2024
Danielle
United KingdomHeater didn't heat the room
Value for money
Stayed in November 2023
Reviewed: 1 January 2024
Kyra-leigh
United KingdomShared toilet. Shared shower. Both weren't in good condition. And miles away from rooms. Hotel smelt of weed. Hard to distinguish where hotel was as it doesn't give you right place when typed into maps.
Staff were all very friendly. Bed was comfy
Stayed in November 2023
Reviewed: 18 December 2023
Lee
United Kingdomnot having a shower / toilet in the room
room was very small, not much room around the bed and very little facilities.
Stayed in December 2023
Reviewed: 17 December 2023
Katie
United KingdomThe toilets are like portable loos, the shower last not even a minute and would go off and all shared
The location for us was brilliant
Stayed in December 2023
Reviewed: 13 December 2023
Emily
United KingdomOther guests were loud, shared bathrooms had a strong unpleasant smell, the hotel is quite run down with old locks
Staff were really friendly, bed was comfortable, room was very warm with a good heater. Also a very convenient location and a big TV in the room, not bad for the price
Stayed in December 2023
Reviewed: 9 December 2023
Chibuisi
QatarIts good at its level
All was good. Service was good.
Stayed in December 2023
Reviewed: 26 November 2023
Lubna
Greecebathroom is far from the rooms
Quiet area fast wi-fi
Stayed in November 2023
Reviewed: 18 November 2023
Kevin
United KingdomOld (very) Formula 1 hotel fittings, clean but this is basically a hostel. My room was rough and very basic, old light fittings not in use still in tact and open. It reminded me of a "3*" place I stayed at in Delhi. £40 per night? My room was nothing like the photos advertised online. Disappointed.
Close to the airport, staff very accommodating and friendly.
Stayed in November 2023
Reviewed: 12 November 2023
Margaret
United KingdomIf staying on A1 side very noisy, needed to move and staff very obliging.
Good price and location staff very helpful and pleasant
Stayed in November 2023
Reviewed: 26 October 2023
Terri
United KingdomEasy option for a stay close to Newcastle airport. Kid liked the bunk bed.
Stayed in October 2023
Reviewed: 23 October 2023
Millar
United KingdomShared toilets and shower facilities, no tea coffee facilities, unable to get food or drinks, bunk bed in every room
Nearest to airport, staff helpful, beds comfortable, cheap
Stayed in October 2023
Reviewed: 17 October 2023
Philip
United KingdomOverall good quality. Isolated from town , Although next door there is a pub and restaurant.
Stayed in August 2023
Reviewed: 6 October 2023
Dave
United KingdomNothing
Excellent service from the staff
Stayed in September 2023
Reviewed: 4 October 2023
Jade
United KingdomDid not feel safe, did not like the shared facilities.
Close to where we needed to be
Stayed in August 2023
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