35 Narrowgate, Alnwick, NE66 1JN, United Kingdom
#16 of 81 Holiday rentals in Alnwick
Guests' ChoiceBased on 177 apartment reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.8
Facilities
9.2
Staff
8.9
Value for money
8.9
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Robert
United KingdomOutside area could have cleaner/tidier. Would not take much effort with a power wash.
Stayed in May 2024
Reviewed: 13 May 2024
Julie
United KingdomThe checking in process wasn’t easy I had completed it online and paid the £250 damage waiver 7 days prior to the holiday only to be told on the day of arrival I hadn’t done either! I had to phone them and provide evidence of my bank statement to prove I’d paid as they couldn’t find it. I didn’t receive an apology. Also the outside area was dirty we had to clean the chairs and table before we could use them. The kitchen sink hadn’t been cleaned in a long time.
The location was perfect literally opposite the castle walls. It was clean and nicely furnished. There was tea coffee and milk, and in the kitchen washing up liquid, a dishwasher tablet and dishcloth and tea towel. The bed was really comfortable. The shower was excellent!
Stayed in May 2024
Reviewed: 11 May 2024
Suzanne
United KingdomGreat location & comfortable!
Stayed in March 2024
Reviewed: 10 May 2024
Katie
United KingdomThe only thing that was a little bit of an annoyance was whenever the oven or hob was on without the extractor fan it would send the smoke alarms off as they were very sensitive to the heat.
The apartment was spacious for 4 adults. It was really comfortable and was on the doorstep to everything so did not have to use the car. The kitchen was fully equipped with with everything and more you could need for your stay. The beds were lovely and comfortable and really spacious rooms.
Stayed in May 2024
Reviewed: 10 May 2024
Brian
United KingdomN/a
Lovely apartment in Central Alnwick location, contemporary decor and plenty of space
Stayed in May 2024
Reviewed: 6 May 2024
Bernadette
United KingdomThe water for the bath was tepid . You could not have a comfortable bath due to the low temp . Even after running the water for 10 minutes .
Great location Very well furnished Spacious Homely touches
Stayed in May 2024
Reviewed: 1 May 2024
Lesley
United KingdomWe had a great stay here. The location was perfect and the view from the window of the top of the castle was beautiful. The apartment was modern and clean with everything you could need for a great stay. The only downside was the sofa and chair in the living room weren’t very comfortable but that’s only a minor problem! We were mostly out visiting places anyway :)
Stayed in May 2024
Reviewed: 25 April 2024
Amanda
United KingdomThe basics were all clean but there were lots of places that needed a deep clean. In the kitchen the corners of the worktop are very sharp. I would have been worried if I had young children that they could run into them and really hurt themselves. They are sharp enough that my friend caught and ripped her jacket on the one near the door to the garden. I caught myself on it too but fortunately didn’t rip my jacket.
Lovely comfortable property
Stayed in April 2024
Reviewed: 23 April 2024
Susan
United KingdomWe thought the location of the free parking areas could have been explained more clearly. And a minor thing was that we couldn't get onto Netflix on the TV due to no Internet access. That really didn't spoil our visit but we thought you'd like to know.
The flat was beautiful, clean and comfortable. Great location. We loved it.
Stayed in April 2024
Reviewed: 19 April 2024
Lisa
United KingdomNeeds new shower holder and front door handle needs looking at
Modern large comfortable
Stayed in April 2024
Reviewed: 18 April 2024
Daniels
United KingdomMaybe leave some cooking oil for cooking
Good location and ample space. Cleaned well.
Stayed in March 2024
Reviewed: 15 April 2024
Claire
United KingdomCouldn't get the water hot in the bathroom, it was only warm.
Modern facilities, clean and comfortable. Good location.
Stayed in April 2024
Reviewed: 14 April 2024
Diane
United KingdomEverything just fab
Just a gorgeous apartment, well positioned for the town ctre, shops , reasturants & bars. Also Alnwick Castle, Gardens & Lilidorei. We absolutely loved the apartment spacious, comfortable, and lovely little quiks, which I personally loved 😍 LP player, guitar, very nostalgic. The patio area is a massive bonus. And we were kept well informed by "Host & Stay " who manage the apartment. 10 out of 10 from all of us 4 that stayed 🙌 we would recommend and stay again.
Stayed in April 2024
Reviewed: 11 April 2024
Alicia
United KingdomWould have been helpful to have some olive oil provided and salt in the salt shaker. But not a huge deal!
Very comfortable beds and pillows! We had amazing sleeps in this peaceful area close to town and next to beautiful Alnwick Castle. Warm, spacious and a great shower and bath. Felt we could really relax. Great to have two floors especially on a rainy day with a young family. Fantastic location in the town and free parking very close by. Appreciated the yoga mat!
Stayed in April 2024
Reviewed: 10 April 2024
Lynda
United Kingdomi didn’t like the parking being so far away , as i had a disabled person with me who can’t walk to far. There were spider webs behind the bath and in living area , easily hoovered up. ( i was happy to do , if hoover was available)
i liked how close it was to the town , apartment had all the facilities needed for our stay .
Stayed in March 2024
Reviewed: 9 April 2024
Dawn
United KingdomThe stairs but that was unavoidable and didn’t detract from our lovely stay
Central location and very spacious
Stayed in April 2024
Reviewed: 3 April 2024
Sally
United KingdomIt was really disappointing to be told by Host & Stay a week before that they could keep our £250 damage deposit for up to 2 weeks after our stay & would deduct a £10 admin charge, if we weren’t happy with this we could pay a £25 non refundable charge for AD insurance- non of this was explained at the time of booking which is unacceptable.
Really lovely apartment in the centre of Alnwick, furnished to very high standards, everything we needed for our stay was provided.
Stayed in April 2024
Reviewed: 26 March 2024
Mcneill
United KingdomNothing
Very modern and well equipped
Stayed in March 2024
Reviewed: 16 March 2024
Suzanne
PortugalThe management company asked for payment on three occasions despite providing evidence we had paid at booking. Felt the communication was very automated not personal. Really liked the accommodation but the reminders of what we needed to do and not do quite patronising. We have left the property in what we believe to have been a good condition but yet to hear back about our security deposit
The apartment was very comfortable,well equipped,good decor and good location
Stayed in March 2024
Reviewed: 14 March 2024
Rebecca
United KingdomRadiator in the kitchen didn’t work and bulb missing in bedroom lamp. Parking would be an issue in tourist season
Location, space to relax, quality of furnishings
Stayed in February 2024
Reviewed: 14 March 2024
Joanne
United KingdomThere wasn't an abundance of hot water for showers. The key code was supposed to be emailed the night before arriving & I had to message an hour before arriving asking for it.
Location was excellent, just round the corner from the main street & a 5 minute walk from the castle & gardens. Close enough to supermarkets for supplies & long stay car parking just round the corner
Stayed in March 2024
Reviewed: 10 March 2024
Laura
United KingdomWe had a problem with the shower door which unfortunately couldn't be fixed before we checked out
The indigo river was in an amazing location. The apartment is really tastefully decorated and time have been taken to match the soft furnishings and accessories which was lovely.
Stayed in March 2024
Reviewed: 29 February 2024
Rankin
United KingdomNothing really
Clean, tidy, location were all good👍
Stayed in February 2024
Reviewed: 11 February 2024
Kelly
United KingdomClean modern tidy quiet
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content