219 Earls Court Road, Kensington and Chelsea, London, SW5 9BN, United Kingdom
#448 of 5,649 Holiday rentals in London
Guests' ChoiceBased on 469 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
9.4
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2022
Diana
Argentinaliving room gloomy…dark upholstering didn’t help. bathrooms were not in suite and the largest bathroom was far from the main bedroom. We had a day without hot water which was sorted and alternative accommodation was offered.
location, location, location… helpful staff. Good kitchen and appliances.
Stayed in September 2022
Reviewed: 21 September 2022
Christopher
United KingdomAs asked to identify issues i will but my wife and four kids had none when asked. Very minor issues such such as few small handman issues around accomodation that could do with completing. Also carpets throughout could do with replacing or cleaning and very least.
Accomodation situated in great location and very comfortable to retire to after long days out and about the family
Stayed in August 2022
Reviewed: 19 September 2022
Jodevilla
United Statesthe room faced the street and it was extremely noisy. It was very hot so we couldn't close the windows. Elelna was very nice by offering us extra fans.
Elena at the front desk was awesome, very helpful, knowledgeable, and very friendly. She helped by pointing out points of interest, attempted to get us free tickets to places. Offered extra fans since it was hot.
Stayed in September 2022
Reviewed: 9 September 2022
Kristina
AustraliaThe kitchen facilities were excellent, and great to have a dishwasher, washing machine, microwave, full hob and oven, fold-out dining table, and clothes drying rack. We also appreciated the Wedgwood crockery, being able to open the windows and nice toiletries. Sheets were changed midweek and towels every couple of days. Couldn't ask for better service. Ideal location, only a couple of minutes walk from M&S Food Hall and Earls Court Station.
Stayed in September 2022
Reviewed: 7 September 2022
Naomi
United StatesNot an issue for us, but to advise others- studio apartment bathroom toilet area was a bit cramped-could be difficult for some.
Great location, large room, clean, had kitchen with washer/dryer, excellent value.
Stayed in September 2022
Reviewed: 3 September 2022
Andrea
CanadaLocation fantastic. Flat very clean throughout. Rooms huge compared to pictures. Staff were lovely and helpful.
Stayed in September 2022
Reviewed: 22 August 2022
Simon
United KingdomLovely spacious apartment. Good location. Near to good transport and shopping. Ideal place to stay for a weekend in London.
Stayed in August 2022
Reviewed: 19 August 2022
Eran
Israelbeds a bit uncomfortable
location, fully equipped, very cleab
Stayed in August 2022
Reviewed: 12 August 2022
Shirley
United Statesfacilities: washer dryer did not work. the blinds were all stuck or missing.
the location! great restaurants. close to public transport.
Stayed in August 2022
Reviewed: 3 August 2022
Amr
Saudi Arabialocation, friendly staff (Viktorija) very helpful and accommodating
Stayed in July 2022
Reviewed: 2 August 2022
Dain
United StatesLocation was perfect, close to the tube and neighborhood wasn’t too crowded. Property was clean and well kept. Friendly staff who went above and beyond. We had hot water problem and when they couldn’t fix it right away, they let us use another unit until it got fixed.
Stayed in July 2022
Reviewed: 27 July 2022
Saleh
Saudi Arabiamy family enjoyed the stay comfortable helpful staff
Nice family apartment in good location very helpful welcoming staff
Stayed in July 2022
Reviewed: 24 July 2022
Sagi
IsraelI liked that all the friends could be together
Stayed in May 2022
Reviewed: 23 July 2022
Clare
Australiathe double bed was a bit small for two adults
location was fantastic, great for a family of 4
Stayed in June 2022
Reviewed: 20 July 2022
Emma
AustraliaIts a touch on the older side and it is not cheap - but its London so I think its pretty good for what it is.
Very well located apartments. 2 b/r apartments were spacious and comfortable for family of 4. Kitchen had great quality appliances. Staff were super quick to respond to a request to bring a fan to our room.
Stayed in June 2022
Reviewed: 18 July 2022
Alva
United Stateslocation was a bit far from most attractions, the half bathroom walls and floor were dirty looked like someone had thrown up and it was not clean. The rest of the apartment was clean, I think that the cleaning crew missed the half bathroom since the dirtiness was behind the door. We also never got a pan to cook, I requested one immediately but we never received it, they only had pots. We couldn't cook breakfast properly or other items.
The apartment was very roomy and comfortable. We left items in the safe and the staff held them for us till we picked them up a week later. Overall the value was good and the apartment was excellent, met all of our expectations.
Stayed in July 2022
Reviewed: 17 July 2022
Robert
South Africawe had a west-facing top floor apartment which got very very hot in summer weather and which gets traffic noise with open windows…staff left us fans which helped somewhat but still beware of heat of summer travel.
very well equipped, very comfortable beds and bedding, clean
Stayed in July 2022
Reviewed: 16 July 2022
Ivan
BrazilThe lift needs to be modernized. Room was noisy as it faced Earls Court Road.
Location and friendly and efficient reception and other personnel
Stayed in July 2022
Reviewed: 13 July 2022
Rolf
Australiavery tidy,older style, very comfortable, larger than expected, for such a central location
Stayed in July 2022
Reviewed: 10 July 2022
Janet
United KingdomLights not working on stairs.
Stayed in July 2022
Reviewed: 6 July 2022
Gillian
United Kingdomnothing
spacious, clean and comfortable
Stayed in July 2022
Reviewed: 1 July 2022
William
AustraliaFurniture was old and dirty. Had to keep asking for toilet paper. No where to hang wet towels.
Comfortable and central to transport, shopping and restaurants.
Stayed in June 2022
Reviewed: 27 June 2022
Amar
United Kingdomnil
great location. lots of space to socialise. bedrooms excellent size and well equipped kitchen
Stayed in June 2022
Reviewed: 22 June 2022
Mccormick
United StatesGreat location, perfect for a family stay.
Stayed in June 2022
Reviewed: 20 June 2022
Lisa
GermanyLocation was great. Walking distance to Tube. Clean and nice size space for cost
Stayed in June 2022
Amsterdam, Netherlands
Tokyo, Japan
Ayvalık, Turkey
Milan, Italy
Pieve Otto Ville, Italy
Belgrade, Serbia
Melrose, Australia
Soudan, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content