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  5. Reviews of Normanton Park Hotel, Sure Hotel Collection by Best Western

Reviews of Normanton Park Hotel, Sure Hotel Collection by Best Western 3 stars

South Shore, Rutland Water, Normanton, Oakham, LE15 8RP, United Kingdom

#10 of 13 hotels in Oakham

Guests' Choice

Review score

Based on 1098 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.6

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    N/A

    good quality service and breakfast. room was great value

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Excellent fair priced hotel in wonderful quiet location
    • Leisure trip
    • Couple
    • Courtyard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location excellent. Loved courtyard rooms with separate entrances so people are walking past your door.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Lovely location, great staff
    • Leisure trip
    • Family with young children
    • Courtyard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very limited facilities, for a hotel of that cost, a swimming pool or gym would be ideal!

    Ideally located for walks at Rutland

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Another Pleasurable Stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There's very little not to like here. If pushed, I'll say that perhaps a little more fresh fruit could be available for breakfast (though to see *any* fresh fruit on offer is always a bonus).

    Good food at dinner & great breakfast buffet. Very friendly & helpful staff. Choice of beer at the bar was good. Location is marvellous (as always). Decent, clean room with a comfortable bed.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Staying for a sailing event
    • Leisure trip
    • Family with young children
    • Courtyard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room needed softening: bed side lights would be cosier. Dead spiders were a bit off putting for daughter

    Location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    The location just off the A1 suited us for an overnight stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The rooms were spotless and comfortable

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Jets in the bath didn't work. The window in the bedroom didn't open. Breakfast was an additional cost and it was cold, so refused to pay for this.

    Loved the location, the view is exceptional

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location and friendly, helpful staff. Room had some good features but slightly lumpy bed and pillows. However bathroom was perfect and overall good value for money. Good breakfast.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Overall excellent
    • Leisure trip
    • Couple
    • Double Room with Courtyard View
    • Stayed 1 night

    No comments

    Location was excellent overlooking Rutland Water. Staff very friendly and helpful, We had dinner in the conservatory, food was very good and portions sadly more than we could eat. The Manager in charge of the restaurant, as was all the staff, all very professional and attentive to our wishes. Would certainly stay again.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Fabulous place to spend a little time
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    Lovely location and spacious room. Good food in the restaurant for dinner and breakfast

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bar had no atmosphere and they had the news on. Would have been nice to have a little music or something. No other places in an easy walk either

    The room was lovely and the location was perfect

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Pleasurable, will be returning
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Bathroom a little dated

    Lovely location, great staff.. lovely meal at the restaurant

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Nice stay but a bit of attention to small details and I would have given a better score.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were a party of six staying for 2 nights and spent a lot in the bar and on wine with dinner on both nights. It is a pity that the bar staff are not equipped with the correct glasses to serve drinks. When you are paying bar prices you expect drinks served in the correct glasses - not tumblers!

    The view across Rutland Water from the conservatory at breakfast is stunning, especially when the sun is shining. The bed was also very comfortable. The staff were also very friendly.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Courtyard Family Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Where the hotel is located. I was born In Oakham.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night

    Great location and nice restaurant serving lovely food

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Waiting half an hour for cooked breakfast to come out of the kitchen and they ran out of bread. Had to ask twice for tea.

    Very friendly staff and clean rooms

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A perfect location. Lovely clean, large sized room overlooking Rutland water and the church. The menu and the food were really excellent; presentation, taste, and portion size was spot on. 👌

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Very good time just what we wanted

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The staff where amazing and made us feel welcome. Inside the building was beautiful as where the views of Rutland water and the open log fire made for the perfect romantic touch whilst relaxing in the bar area.

    Stayed in December 2023

  • Reviewed: 17 March 2024

    7.0
    Very enjoyable and location for us was excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Grumpy staff on arrival but after that initial contact they were fine

    On arrival reception a little grumpy but after that were very good. Bed wasn't the most comfortable . But overall standard and service very good.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Great value for money in a superb location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The insulation was terrible, we heard every movement our neighbours made which disrupted our sleep. The mattress was in need of replacement.

    Fantastic location right by beautiful Rutland Water. Our room was super clean and was well provisioned with drinks and shower gel etc. It was warm and peaceful.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Nice hotel in a fantastic location for a visit to the area. Good food and nice walks.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The evenings meals when we stayed were from a Valentines Day Menu which was available for several days whilst we were there. Over two evenings we tried most things on this menu and we had no complaints. However on our second evening meal I asked for a particular bottle of red wine from the wine list and the waiter who I believe was Bulgarian brought it to the table already opened on a tray together with two glasses already poured and ready for drinking. In all my years of eating out this has never happened before and I sincerely hope it never happens again.

    Check in was easy at this hotel that backs onto Rutland Water. Our first floor room looked out over the water with stunning views. We had one breakfast and two evening meals at the Hotel and the food was very good. At the rear of the hotel is a gate that leads straight onto the walkway that goes around the shore of Rutland Water. If you turn left out of this gate with the water on your right and walk around 150 yards you will find the start and finish of the local Park Run held every Saturday morning at 9am (roughly adjacent to the Church on the waters edge). What's not too like ?

    Stayed in February 2024

  • Reviewed: 11 March 2024

    8.0
    Really pleased we chose this hotel in a wonderful area.
    • Leisure trip
    • Couple
    • Four Poster Room
    • Stayed 1 night

    We enjoyed the whole experience, the staff were very good and the food excellent.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    We weren’t made to feel special or given the level of service one expected. The food at dinner was very disappointing.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was more like the service you would receive in a pub.

    Dinner was very disappointing, I asked for my steak to be medium rare and it came well done and was tough. We were a large group and at dinner we were not asked for our drinks requirements, wine etc or offered water.

    Stayed in March 2024

Showing 1 – 25

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