Nothing

Location was excellent for thecity

Stayed in May 2024

Not as friendly as usual, but maybe the front desk was having a bad day, it happens.

I always stay here, for the location, comfort and service.

Stayed in May 2024

Temperature of the room was too warm

Good location, clean, friendly and helpful staff

Stayed in May 2024

Great location for the palace theatre, and China town.

Stayed in May 2024

Bar food limited

Location

Stayed in April 2024

Food ie Breakfast was not very appetising, a bit messy! Room for improvement, but overall a very pleasant stay. Thank you all!

Very central to everything!

Stayed in April 2024

Nothing

Very clean, central location, comfortable beds, helpful staff, and great food in the bar.

Stayed in April 2024

the location of the hotel was excellent. also very clean

Stayed in April 2024

Breakfast

Central clean and affordable

Stayed in April 2024

It was situated not far from the venue we were going to. Restaurant in hotel food lovely.

Stayed in April 2024

None

Nice and clean hotel with very good location

Stayed in March 2024

Food and location

Stayed in April 2024

Didn’t like the separate toilet and bathroom facilities. Final point was that the hotel is 8 miles away from Bury (Home of Black Pudding) but this is not on the breakfast menu.

Location was ideal. Staff were friendly and when asked for a larger quantity of pillows this seemed to be no issue. Room was large enough and very comfortable

Stayed in April 2024

Reception area clean and welcoming room was large with seating and queen size bed was so comfortable. The soundproofing works 100% in the centre of Manchester and couldn’t hear a thing 😊. Breakfast buffet style also very good quality with extensive range to choose from from

Stayed in April 2024

Bedroom had separate toilet from bathroom. This toilet was small and a bit cramped. No sink.

Great location. Friendly and helpful staff. Good choice of food in restaurant and excellent breakfasts in separate bright, airy dining room

Stayed in April 2024

Bathroom to dark and small

Good location, nice bar, friendly staff, good breakfast

Stayed in April 2024

The room cleaning varied from day to day from perfection to just a little cleaning on the sheets And the shower cap was leaking

The hotel is located in the center or a 5 - 10 min walk from the cathedral, right next to Chinatown and Oxford street station which is great when coming from the airport. The staff was great, very helpful. A great bar down in the lobby

Stayed in April 2024

Friendly, clean, great location!

Stayed in April 2024

Shower was poor, bath unusable as no plug Rubbish under the bed including a balloon from previous occupants

The location was great for shopping, dining and nightlife yet quiet Front desk staff and bar staff were amazing, professional and attentive

Stayed in March 2024

Sometimes some of the breakfast options finished quicky and staff did not keep up with refilling up. The coffee machine had issues when we were there. Sometimes a long line at the checkin desk for the breakfast.

Beautiful, classy hotel in a great location in Manchester. The junior suite was great. Breakfast was according to expectations. The hotel bar was excellent and staff very helpful.

Stayed in March 2024

Spare pillows had been used for the put me up beds for our two children, so no spares in the wardrobe as there usually would be, so we (parents) only had 1 pillow each and we like 2, easily rectified by asking at reception. No bottled water in the room, I'm sure they used to supply them, but I might be wrong. Mattress was too hard for our liking, although ours at home is a firm this was much harder, ached all over in the morning, but this is a preference to be fair.

Stayed here on numerous occassions. Ideal location for us personally. Room isn't big for a family of four, but is fine for a 1 or 2 night stay. Clean as always. The staff were very friendly and accomodating as usual. A vast and tasty choice for breakfast to suit all ages.

Stayed in April 2024

no information about the possibility of booking parking in advance, there is information in the elevator about a 25% discount on parking but this information is out of date

Location

Stayed in April 2024

The vents in the bathroom & toilet didn’t appear to be working - reception informed us the were on a centralised system & only worked at certain times - although they couldn’t say what times … 🤔

The room was modern & well furnished. The fridge in the room was a particularly welcome addition. Breakfast was the best we’ve had for a very long time & well worth the price paid.

Stayed in March 2024

At the reception the staff were very helpful specially Dominic was very helpful in briefing us with the many manchester attractions to attain and guide us to take different way to reach there. Many thanks for Dominic. The buffet food was piping hot and good. Me and my family enjoyed it. I would definitely recommend it. 👌👍

Stayed in March 2024