The stairs is a bit narrow.

The room is comfortable. Breakfast great. Location fantastic, in the centre of shopping.

Stayed in June 2024

Lack of parking, We were warned that the room was small but it is SMALL

Great Location with Burton on the Water being a beautiful town

Stayed in June 2024

Good location.

Stayed in May 2024

The location is amazing and the breakfasts are good.

The gentleman who works there is so helpful and just lovely.

Stayed in May 2024

I thought the room was a little smaller than I'd anticipated, loving location and views tho

How the hotel operates, nice clear information on how to check in and out , fantastic location

Stayed in April 2024

Couldn’t use a shower because it was too small. Everything else was okay.

Breakfast was good. The only downside was you to eat it on the bed no chairs no tables very small room.

Stayed in May 2024

Good breakfast served in the room. Excellent location within walking distance to all activities in Bourton on the Water.

Stayed in May 2024

Trying to watch Amazon prime on the tv but tv wouldn’t connect to the wifi. Phones got onto wifi fine though. No air con. Building is old so walls are thin and everything creaks and cracks.

Breakfast was great! Lots of options! Room Was as pictured/expected. Check in instructions were clear and easy to follow. Location was fantastic!

Stayed in May 2024

Room / bathroom was quite small, however this was communicated clearly before my stay so was not unexpected.

Location great, over looking the river in the centre of Bourton. Instructions and communications from the site were exceptional and made finding and entering the property quick and easy. All clean and tidy and breakfast delivered to the door was exceptional and 100% value for money : )

Stayed in April 2024

There was an issue with the standard of cleaning. Upon wanting to go for the bath, there was blue marks and hair in the bath and the sinks which I cleaned myself. We also weren’t provided with robes, a bath mat, and was only given one towel each - no hand towels. We contacted the property via message and we had a great experience with staff member englehart who remedied these issues for us, but due to only staying two nights, I’d say we only had the full level of what was described from 3pm on our last day, which isn’t what you expect for the price you pay.

The location for the hotel was stunning. Very central and great views if water facing. The breakfast was nice. Complimentary bottles of water given which was nice. Good design of rooms and layout.

Stayed in April 2024

Tap in the bathroom needs to be fixed. Cafe tierre was broken and the kettle had a lot of limescale in it, to the point where small bits were flaking off into the water

Good sized room, and decor was nice. Bathroom was nicely decorated and a nice size also. Location was amazing, the sterling suite that we had - had an amazing view!

Stayed in April 2024

The breakfast was ok, but I think the idea of breakfast in bed is overrated. There were trays for eating in bed, but there were not enough pillows to sit up comfortably. We were four in the room and there wasn't a table big enough for all to sit and eat.

The view from our room was charming and the room and beds were comfortable. Breakfast arrived on time and hit the spot.

Stayed in March 2024

There were no hand towels or shower mat. The duvet cover was too big for the duvet so made it awkward for sleeping. The coffee tray in the room was not changed/cleaned. The hall sensor lights didn’t come on straight away.

Location

Stayed in April 2024

No milk for hot drinks Difficult to eat breakfast in such a small room. Could do with a paint l, walls a bit scuffed

Fabulous location. Breakfast was excellent. Communication prior to arrival was very good

Stayed in April 2024

parking a nightmare at busy times, didn't mention until a couple of days before it was above a chip shop ( though they were very nice fish and chips) old sash windows very draughty and noisy, toilet seat was loose and some of the paintwork was really marked...could do with a freshen up ...its the most i have ever paid for one night so perhaps my expectations were a little high..it was for our silver wedding anniversary!!!

breakfast was delicious. plenty of space in the room and bathroom, massive bed. central location. lovely hot water and bath.

Stayed in April 2024

Nothing we didn’t like. Only that the yen suite could do with a lick of paint as some areas had worn the white paint away

Well equipped and communication was very good. We had the ten suite and were advised in plenty of time, as well as amount of times, that the room was small. It was but ideal for one night stay.

Stayed in March 2024

Water pressure for the bath was a bit low.

Very central to everything. Lovely view

Stayed in March 2024

Small room and shower, awkward eating breakfast in bed.

Room was small but comfortable, Anglehart the cleaner was very friendly and helpful. Breakfast very good.

Stayed in March 2024

Excellent location

Stayed in March 2024

Breakfast was small but delicious, I would have liked two choices from the menu.

We had a fantastic stay at the old bank, brilliant location. We stayed in the Rupee room which had an amazing bath and very comfy bed. Check in and out and easy.

Stayed in February 2024

Great location. Fabulous breakfast in bed!

Stayed in January 2024

Nothing

Great location, lovely breakfast, helpful staff and very comfortable bed.

Stayed in February 2024

Decor needs some modernisation. Small things like chipped cups etc was not great. Robes and towels could also be newer / softer

Location was fab - breakfast was timely and hot .

Stayed in February 2024

Whilst the decor was great, a few items could do with a little LTC - the mirror was damaged on the bottom and there were some marks on the bedside cabinet and tables. One other suggestion would be to offer an earlier check in as standard as we weren’t able to check in until 4pm which we felt was a little late considering check out is 10am.

We loved the central location and beautiful view. The bathroom in our room was great! We also loved the breakfast which we thought was superb considering there is no restaurant within the hotel. We were really grateful that the hotel provided us breakfast for our toddler too!

Stayed in January 2024