Palace Road, Buxton, SK17 6AG, United Kingdom
#8 of 8 hotels in Buxton
Guests' ChoiceBased on 10813 hotel reviews
6.7Cleanliness
7.4
Comfort
7.4
Location
9.1
Facilities
6.9
Staff
7.6
Value for money
7.2
Free WiFi
8.8
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End of dialog contentReviewed: 26 March 2024
Maddie
United KingdomWas not pleased with some of the staff. The receptionist was extremely rude and blunt. Really unhappy about the food as well in the restaurant. Found chicken feathers in the breakfast. And their response was “well that’s not good is it”. However, we were refunded for the food.
Lovely building and the decoration inside was beautiful.
Stayed in March 2024
Reviewed: 25 March 2024
Jacqui
United KingdomBeing charged for parking the car !! Never paid in any hotel anywhere. Ok charge when we arrive but when we leave refund cos we have proved we were paying guests at the hotel and not just parking there
The room was spacious,clean and comfortable
Stayed in March 2024
Reviewed: 25 March 2024
Gillian
United KingdomSome maintenance issues such as radiators not working or not able to switch off
Central location, relaxing ambience, food available. Comfortable room
Stayed in March 2024
Reviewed: 25 March 2024
Lynne
United KingdomSize of room. Free bottles of water . Ample tea and coffee and bath products Nice warm room Well equipped eg iron /board
Stayed in March 2024
Reviewed: 24 March 2024
Monica
United KingdomGreat location
Stayed in January 2024
Reviewed: 24 March 2024
Jem
United KingdomThe bed wasn't as comfortable as expected, but was still decent enough to sleep.
The location was great. Had some good commodities close by.
Stayed in February 2024
Reviewed: 24 March 2024
Diane
United KingdomThe lift. Kept jamming. I had no confidence.
Very comfortable and relaxing. Good rates. Friendly, helpful staff.
Stayed in March 2024
Reviewed: 23 March 2024
Julie
United KingdomLovely spacious room Very clean
Stayed in March 2024
Reviewed: 23 March 2024
Karen
United KingdomOur room felt like the servant quarters up to the back of the house and in an attic room - cheap furniture no ventilation and extremely hot. No heating control. Windows painted so couldn’t open
Beautiful decorated and frontage
Stayed in February 2024
Reviewed: 23 March 2024
Annette
United KingdomRoom was to crowded with furniture with it being a single room..also pipes next to bed which were very hot...
Price
Stayed in February 2024
Reviewed: 22 March 2024
Michael
United KingdomRoom overlooked boilerhouse, which was noisy.
Characterful old hotel in a good location. Staff very helpful, even though extremely busy. Buxton an excellent place to stay
Stayed in December 2023
Reviewed: 22 March 2024
Jamieleigh
United KingdomSatisfied
Satisfied
Stayed in March 2024
Reviewed: 21 March 2024
Christine
United KingdomThe spa was extremely disappointing, the facilities were very tired and small. Also not accessible for anyone with a disability..
The location is perfect to explore Buxton. The staff were all extremely helpful and the Hotel is very nice. Lots of work being carried out. Beds were very comfortable.
Stayed in February 2024
Reviewed: 21 March 2024
Valerie
United KingdomVery good
Stayed in March 2024
Reviewed: 20 March 2024
Rosemary
United KingdomFood in the bar. 40 minute wait and overcooked
We didn’t have breakfast
Stayed in March 2024
Reviewed: 20 March 2024
Karen
United KingdomBreakfast very limited choice , what was on offer was fairly good and plenty of it .WiFi charges extortionate and poor WiFi in lobby
Breakfast and breakfast service didn’t match the quality of the hotel . No free WiFi in rooms a big negative in any hotel .
Stayed in March 2024
Reviewed: 20 March 2024
Joan
United KingdomI think you should have a 'smart dress' code at least for dinner.
Dinner and breakfast were good. Very close to the centre of town too. The pianist was a lovely touch.
Stayed in March 2024
Reviewed: 20 March 2024
Christine
United KingdomThe fact we were staying overnight but had to pay to park the car.
Stayed in March 2024
Reviewed: 20 March 2024
Andrew
United KingdomThe bathroom needed a bit of work on the finish.
We have stayed before. Room had a great view and room was big and very comfortable. Bathroom was large but very basic.
Stayed in March 2024
Reviewed: 19 March 2024
John
United Kingdombathroom poor ,windows in room need replacing ,reception staff on check out poor attitude
room was quite good bathroom left a lot to be desired (bath handle loose sealant around bath poor windows in room need replacing
Stayed in March 2024
Reviewed: 19 March 2024
Marie
United KingdomSaturday evening meal was very disappointing , a carvery but not of a standard that reflected the hotel
We were upgraded to The Wedgewood suite and it was amazing
Stayed in March 2024
Reviewed: 19 March 2024
Colon
United KingdomI'm a pensioner but they put us right at the back, overlooking the boiler , no lift , and had struggle up 2 flights of stairs. been twice before and had rooms with a view and access to the lift,
a bit chaotic , but a decent breakfast
Stayed in February 2024
Reviewed: 18 March 2024
Rachel
United KingdomThe beautiful old building
Stayed in March 2024
Reviewed: 18 March 2024
Neil
United KingdomGreat value
Stayed in December 2023
Reviewed: 18 March 2024
Angie
United Kingdomcould be some kind of entertainment on, especially at weekends, even if its just bingo and/or a quiz.
The food is always beautiful
Stayed in February 2024
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