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  5. Reviews of Phoenix Hotel Liverpool

Reviews of Phoenix Hotel Liverpool 4 stars

46/48 Foley street Kirkdale, Liverpool, L4 4BN, United Kingdom

Review score

Based on 1607 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 5 June 2024

    8.0
    Very good would stay again but maybe book a room with a window for a better experience.
    • Business trip
    • Solo traveller
    • Economy Double Room with No Window
    • Stayed 1 night

    TV didn't work without signing into to an Amazon account which I don't have, so unable to experience the benefits of a huge smart TV in the room. The tea and coffee holder was stained and the teabags on the bottom were stuck to the tray, maybe some sort of holder for the items in the tray would solve this? Parking is a bit of a challenge as there is no bays and the road to the side of the hotel is blocked off. The room I booked was without a window and I accept this is why the price was so good though my room smelt of damp. As there was heavy rainfall throughout the day and night the floor outside my room in the corridor flooded and there was a puddle on the floor which is maybe not helping with the damp smell.

    Room was beautifully decorated and very modern. Bed was very comfortable and there was no issues with noise. Staff on arrival were very friendly and helpful. Hotel is easy to find.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No hairdyer in the room

    The shower was amazing, beds were extremely comfy, staff was incredible

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    An easy stay for one night, whether you’re on a night out or there for an event honestly this hotel is perfect for anyth
    • Leisure trip
    • Couple
    • Economy Double Room with No Window
    • Stayed 1 night
    • Submitted via mobile

    It was within good distance of the city centre and to our event we attended, staff were lovely on arrival, rooms were lovely and the bed was so comfortable, no disturbances at all. We had a great sleep!

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable and clean

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking a bit tight. Booked a deluxe room was big but needed a bath for Mrs put in a smaller room witch wasn't to bad.when we left we striped the bed down ready for the cleaner.but to are suprise on the mattress cover there was two stains on it we was sleeping on that for a few days.cleaner must have seen it before we come to stay.

    Good location for what I needed

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    It was a good stay for one night.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant.

    The decor was very nice

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Cheap n cheerful, lovely staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just a few unsteady tiles in bathroom without grout and another hoover over the carpets

    It was so close to the city centre, and the breakfast was lovely

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Overnight stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast should have stated that is was a continental, there was no food on the premises, only bought in for the morning, but it was pleasant enough. We were directly over the bar garden area, so was quite noisy until about 10 o'clock especially with children running around.

    The staff in the bar/hotel were lovely, they couldn't do enough for you. Large room.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff at Breakfast on Sunday 19th were particularly friendly , kind and helpful . Location was perfect , in walking distance to Anfield , short Taxi journey to Blackstreet Market Comedy Club and also town .

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent value for money and well positioned particularly for visiting Anfield.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Blinging Great Hotel.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel. Great decor and facilities.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Fantastic location, friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No shower gel in dispensers in shower Noisy in the morning with outside traffic, but that can't be helped.

    Great location Friendly staff Great size room.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room with No Window
    • Stayed 1 night
    • Submitted via mobile

    The bathroom

    Nice clean modern hotel

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Pleasant enough for the price
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was a challenge to use, thankfully the staff were on hand to sort this, we couldn’t get the tv to work, it wasn’t much of an issue but would have been nice to maybe watch tv after a long day, we had a deluxe room which was a good size, however it only came with 2 coat hangers and no wardrobe

    The hotel was pleasant enough, relatively close to the city which was a bonus and the staff were very helpful

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Clean, modern, very friendly staff.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and modern room. Very friendly staff. Not too far from city centre.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Value for money, would recommend this property.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Creaking floor boards, could hear through the walls of people walking down the hallway through the night.

    Modern, clean and spacious rooms

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Really pleased with the stay. Short distance from Anfield. Ver comfortable room.
    • Leisure trip
    • Group
    • Economy Double Room with No Window
    • Stayed 1 night

    Food facilities. Earlier check in time.

    Didn’t have breakfast, only continental on offer. Maybe consider cooked breakfast if practical

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room with No Window
    • Stayed 1 night
    • Submitted via mobile

    Fan didn’t work and the leak on the carpet before you g at to the room

    Big room , great staff and and nice bed

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Great value little property 12 mins from the city
    • Leisure trip
    • Family with young children
    • Economy Double Room with No Window
    • Stayed 1 night
    • Submitted via mobile

    Nice rooms, great little bar (it is a pub with rooms after all)

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Please at
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast options a little outdated

    Easy to use public transport from the hotel

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    A great budget stay for weekdays!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms felt unfinished, we were informed that they often have bachelor and bachelorette parties, so might be in an attempt to prevent damage. I can imagine the hotel gets very loud on weekends.

    Great location, easy access to centre of town and docks via bus, alright walk if you enjoy walking. Very friendly staff, gave us good recommendations for places to visit. Attached bar is great value for money. Building is beautiful and they had recently put up a mural next to it which was cool to see, our room had some very cool windows. Very close to Anfield stadium which was a nice walk, and there were lots of murals to go and find in close proximity.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Excellent value, really friendly staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I was left without toilet roll after room was serviced on Saturday and the automatic closing door mechanism on room is broken. I inadvertently left my door wide open when I went for breakfast on Sunday morning.

    The staff are really lovely

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Staff were very helpful. Cosy room.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Should be named as a guest house, rather than a hotel. No specific dining room. Lights in the corridor malfunctioned regularly. No towel rail holder or toilet roll holder in bathroom. Weren't allowed in until 3pm, as bar was not open to check in, even though I had emailed about the luggage being held.

    Helpful staff. Cosy room. Sockets next to the bed.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good short stay bed was very comfortable and continental breakfast was good with plenty of choice.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nothing.

    Breakfast was good plenty of choice for continental breakfast. Plenty of tea and coffee.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was pricey for what we got, but it was fine.

    The staff were really friendly. Room clean and comfortable.

    Stayed in April 2024

Showing 1 – 25

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