Lower Mill Field Pontypool , Pontypool, NP40XB, United Kingdom
#5 of 7 hotels in Pontypool
Guests' ChoiceBased on 2108 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.3
Facilities
8.3
Staff
8.8
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 5 August 2023
Karen
SpainWe asked for a quiet room. We were overlooking the carpark, as the other side was a 4 lane road. The room was baking hot (but there was already a table top fan in the room) The main problem was the car park has probably the most floodlit carpark I have ever seen! Not kidding, there are over 20 floodlights! This means you have to use the blackout blind, and curtains - great, except it was so hot we wanted all the air we could get (even with the noisy fan) so curtains & blind up slightly. Result, floodlit bedroom. Honestly, you could play football in the room ! Breakfast “room” was the reception area, so people checking in/out while you are eating, automatic doors opening and blast of wind, rain coming in. Looked very tasty tho.
Stayed in July 2023
Reviewed: 2 August 2023
Laura-lee
United KingdomShower a bit manky, shower curtain stained, smelt a bit foisty. Bit too warm in the room even with the fan on.
Great location, friendly staff, clean and tidy room
Stayed in July 2023
Reviewed: 31 July 2023
Barbara
United KingdomThe staff weren’t friendly but did their job. There is no bell at the reception so we stood waiting for the person in the office (who was talking to someone else) to notice we were there. No apology for the wait etc.
The hotel was clean and comfortable.
Stayed in July 2023
Reviewed: 31 July 2023
Karen
Guernsey3 mirrors in room and 1 in bathroom Lighting a bit dark in room and bathroom one a bit awkward to get close too
Smart tv in room so we could catch up with our programmes on Netflix etc Comfy bed fan in room to cool off a bit as weather was humid Secure car park
Stayed in July 2023
Reviewed: 30 July 2023
Carole
United KingdomThe staff were all very helpful and friendly
Stayed in July 2023
Reviewed: 28 July 2023
Nigel
United KingdomRoom & Breakfast
Stayed in July 2023
Reviewed: 27 July 2023
Patsy
United KingdomTo see the dustbins on exit when driving away. Could be kept behind a fences discreetly.
Stayed in July 2023
Reviewed: 27 July 2023
Hannah
United KingdomVolume of traffic nearby but you can’t help that
The property had amenities close by, with modern looking rooms and appeared very clean
Stayed in June 2023
Reviewed: 25 July 2023
Angela
United KingdomVery nosy traffic .all night . We are use to peace and quiet . Too much traffic
Clean and tidy . Staff friendly
Stayed in July 2023
Reviewed: 24 July 2023
Nicola
United KingdomThe hotel is in a nice and quiet location. The staff is helpful and attentive. I could charge my EV during the night, which was great. Thank you.
Stayed in May 2023
Reviewed: 24 July 2023
Hugh
United KingdomEase of registering at the hotel.
Stayed in July 2023
Reviewed: 23 July 2023
Lorraine
United KingdomN/A
Clean and comfortable
Stayed in July 2023
Reviewed: 21 July 2023
Andrew
United KingdomVery good ,and plenty of it.g
Stayed in July 2023
Reviewed: 19 July 2023
Fiona
United KingdomThe welcome of pregnant night receptionist was warm despite a v busy night
Stayed in June 2023
Reviewed: 19 July 2023
David
United KingdomMediocre breakfast
Bar opening times
Stayed in June 2023
Reviewed: 18 July 2023
Pearson
United KingdomThe card had to be reprogrammed for the second day.
Although the breakfast was good quality, perhaps you could offer fried or poached eggs
Stayed in July 2023
Reviewed: 8 July 2023
Colin
United KingdomDifficulty arriving on foot!!
Comfortable and quiet.
Stayed in July 2023
Reviewed: 6 July 2023
Nigel
United KingdomSausage’s were not very good.
Great Price, very clean, good staff, good breakfast (apart from the sausages) brilliant value for money
Stayed in July 2023
Reviewed: 6 July 2023
Andy
United KingdomNothing
Local
Stayed in July 2023
Reviewed: 6 July 2023
Linda
United Kingdomroom on the side of a busy room room 201
Stayed in July 2023
Reviewed: 4 July 2023
Callum
AustraliaThe reception/dining area was a little small
Location Close to other services ie. fuel/ food Comfortable room
Stayed in June 2023
Reviewed: 3 July 2023
Donna
United KingdomFor the price need to put a couple of bottles of water for the visitor in the room
Accessible and clean
Stayed in July 2023
Reviewed: 2 July 2023
Mike
United KingdomEverything was fine
Brilliant staff, nice lad very welcoming was there till very late and was there at 7am when we came down for breakfast. Very helpful
Stayed in July 2023
Reviewed: 2 July 2023
Jane
United KingdomI was in the room next to the kitchen and there were cooking smells. when I arrived I had to wait a while to check in as there was one guy on the desk and he was busy in the kitchen get someone a takeaway pizza and clearing away empty glasses.
really clean and very comfortable. the bed was really comfortable and the room was lovely. bathroom was spotless.
Stayed in July 2023
Reviewed: 30 June 2023
Phil
AustraliaClose to attractions and not too far from town centre
Stayed in June 2023
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