Had no negative feelings,warm and cozy.

Situation was great,seemed to be 15 to twenty minutes from beach,Sunderland station,5 minutes from stadium of light and two metro stations .clean warm room,with en-suite. Will use again in future 👍🏼🙏

Stayed in March 2024

Easy check in and good location Quiet and good value for money. Clean.

Stayed in February 2024

The main light in the room was dim so the room was usually a bit dark but it wasn't a major issue since there were other lights too.

Very straightforward check in and check out service. Helpful staff. Received all facilities, some even more than hotels such as ironing facilities, your own microwave and a mini fridge. Generous amount of room space and drawer provided for clothing. Good internet connection and room comes with a smart TV which has all entertainment. Perfect for work or travel for a budget.

Stayed in December 2023

All useful stuff 👍 kettle microwave and fridge ect

Stayed in May 2024

If there were a couple of plates / bowls to eat food on that would be handy for a longer stay

It was a really comfortable and clean room in a good location for the Stadium of Light. The check in was really easy and efficient. The room had good facilities including a decent sized fridge / freezer. Lovely personal message and welcome from the team was left in my room for my arrival

Stayed in May 2024

Nothing at all

Perfect location, and the room we were in was everything we needed (room 2)

Stayed in May 2024

The neighbour downstairs was drunk and noisy. Keeps knowing on my door loudly late at night becuz they can't access to their room. No kitchen facilities provided or facilities in the room is lacking ie coffee and tea. No extra power access points. Wifi network connectivity weak. Lost of wifi many times no network connectivity. I had to request for bath towels coffee tea cuz given only for a day but I stayed for 4 nites. Dark lack of lights at the common area. Worried about safety and the security if you are staying alone. Response slow.

Cleaniness

Stayed in April 2024

Everything looked as it was presented in the photos. Rooms were clean and comfy. *It might not be on interest of everyone going here as the rooms in the house can be booked separately* 👇👇👇 In our case, we booked the entire house as we were 12 people and 2 children and the only downside was that there was no living room that would fit all of us. But don't let that stop you, we were told this from the beginning and we also understand that it is quite impossible to rent a place for so many people at this price that would offer this (the market for such a property was over £2500). However, we had a really nice kitchen where, after we brought a few more chairs from the other rooms it fit us all which was very important because this was the reason of our stay as we met friends from different parts of UK and we wanted to have fellowship together. Great communication with the owner also. Big up!

Stayed in February 2024

It was very private and therefore very calm and quiet. We travelled with our dog and we were able to have her with us in the room. The property is very close from the harbour and a short walk from the beach which we were able to enjoy on a sunny day. I would recommend!

Stayed in February 2024

No water in my room that I can't have a shower, doing my toilet or have a cup of tea. Kettle not working and accused of having marijuana and smoking in the room. Being humiliated publicly by General Manager (Kate BUNS). Being charged £150 for smoking in the room when I wasn't doing it at all. This is worse treatment that I ever had in my whole life.

Nothing is good here that I like.

Stayed in January 2024

Nothing comes to mind

Very easy and convenient checking in system. Comfortable room and nice decor

Stayed in October 2023

Everything

Stayed in October 2023

Picture on app nothing like reality. Room was grubby TV did not work no kitchen as described very noisy at night. Certainly not worth £135.

Not much location was ok

Stayed in October 2023

There is no kitchen. This is a scam. They advetise with a kitchen but when you get there you will see that the kitchen doesn't work and doesnt exist. So they are lieing to people. Also the bed is not comfortable. The beds need to be changed as soon as possible.

Convinient

Stayed in October 2023

There are no comments available for this review

Stayed in May 2024

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Stayed in May 2024

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Stayed in March 2024

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Stayed in January 2024

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Stayed in November 2023

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Stayed in September 2023

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Stayed in May 2024

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Stayed in March 2024

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Stayed in October 2023

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Stayed in October 2023

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Stayed in November 2023