1 Withersfield Road, Haverhill, CB9 9LA, United Kingdom
#3 of 3 hotels in Haverhill
Guests' ChoiceBased on 238 hotel reviews
6.4Cleanliness
7.0
Comfort
7.0
Location
8.0
Facilities
6.5
Staff
8.3
Value for money
7.0
Free WiFi
7.1
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End of dialog contentReviewed: 12 April 2024
Barry
United KingdomStaff who checked us in was so miserable, should not be working in hospitality. Room needs lots of work doing . Double bed was memory foam but really hard
Location it was bang in the centre of town , also plenty of parking around the back free of charge
Stayed in April 2024
Reviewed: 29 February 2024
David
United KingdomCould do with some decorating.
Speedy check in and location to my course.
Stayed in February 2024
Reviewed: 19 February 2024
Keith
United KingdomNo hot water for a shower no wardrobe for clothes no light near the bed
Stayed in February 2024
Reviewed: 13 January 2024
James
United KingdomVery comfortable bed.
Stayed in January 2024
Reviewed: 19 November 2023
Oleksandr
United KingdomThe windows are very old and crumbling
. The staff is wonderful.
Stayed in November 2023
Reviewed: 7 November 2023
Колосов
UkraineSomeone hit a car in the parking lot (there are no CCTV cameras)
Stayed in November 2023
Reviewed: 1 November 2023
Simon
United KingdomThe rooms at the hotel are tired (I've stayed in two different rooms recently). Needs a lick of paint. The rooms are also very, very dark. Lighting needs to be improved. Finally, no soap or shower gel - it's all shampoo & conditioner supplied.
Staff very welcoming. Excellent food in the Indian Restaurant with very good waiters.
Stayed in October 2023
Reviewed: 20 September 2023
Roger
United KingdomIt’s old and in need of renovation.
Free parking and the pubs in a good location.
Stayed in September 2023
Reviewed: 14 September 2023
David
United Kingdomshame the restuart was not open
large room wasn't short of space
Stayed in June 2023
Reviewed: 14 September 2023
Amy
United KingdomDidn't feel like the place was very clean. No soap to wash hands. The shower curtain was not nice. No where that felt clean to put clothes or towel when washing. No matter how the curtain was positioned, water went everywhere.
Staff were lovely and the building itself is really nice. Bed was comfy too.
Stayed in September 2023
Reviewed: 11 September 2023
Michael
United KingdomAt time of stay there was ongoing maintenance work being carried out, but the work has now been completed
Stayed in August 2023
Reviewed: 21 August 2023
Mark
United KingdomLocation
Stayed in August 2023
Reviewed: 17 August 2023
Katie
United KingdomAdvertises weekend entertainment but this wasn't true
Close to where we needed to be
Stayed in August 2023
Reviewed: 14 August 2023
Glenn
GermanyStandard room has a shared bathroom, not obvious. Two single beds in the room both rather springy - bits that poke you and grunch noises. Carpet pretty sticky in places. Restaurant is closed for refurbishment and to be converted to an Indian restaurant.
The premises is in a period of major change. The owners did everything they could to help. Basics ok, clean towels, sachets of shower gel, tea and coffee etc.
Stayed in August 2023
Reviewed: 3 August 2023
Mark
IrelandNothing
Excellent staff with ‘can do’ attitude.
Stayed in July 2023
Reviewed: 3 August 2023
David
United KingdomFacilities whilst clean are rather basic. No breakfast available. Staff behind bar are friendly and helpful, new owners have little contact with either staff or customers and appear to have little experience in hospitality. They really should listen a bit more to staff ( especially the previous business owner who still works for them ) .
Location is ideal
Stayed in July 2023
Reviewed: 9 June 2023
Alison
United KingdomSome of the facilities did not work and decor looked tired in shared bathrooms.
Good location, friendly service & helpful staff
Stayed in June 2023
Reviewed: 4 June 2023
Griphuz
NetherlandsThe beds belong is a museum!
Friendly staff
Stayed in June 2023
Reviewed: 18 May 2023
Shirley
United KingdomLukewarm bath but they gave me a refund of £10 which was decent - they had turned down the thermostat on the boiler
Comfortable bed
Stayed in May 2023
Reviewed: 14 May 2023
Jane
United KingdomNo green tea in toom but was offered from the bar Tv minimal boy a great deal to watch - more towels wouod have been nice for two people
Didn’t have breakfast - location was great for shops and accessing the community - spacious and clean
Stayed in May 2023
Reviewed: 12 May 2023
Rosie
United KingdomOverall pretty clean, but some areas did need a bit more TLC putting into them. Could do with a lick of paint and a tad bit of modernising. Was a shame they didn't have a chef at the time for breakfast but this was no deal breaker.
The staff were lovely and friendly, it's in a great location, right in the town centre. There was a good amount of parking. Pretty powerful shower. Had the basics when you just need somewhere to sleep.
Stayed in May 2023
Reviewed: 10 April 2023
Nawaz
United KingdomWe enjoyed our stay. Specially as staff were very accommodating.
Stayed in April 2023
Reviewed: 27 September 2022
Alexander
United KingdomThe beds were very small, didn't even seem like a single bed. The bathroom is in need of serious renovation, flooring is lifting up, bath looks very old, toilet seat didnt stay up if you lifted it up, a disused soap dispenser is just sat on the wall rather than being removed and redecorated. Bed was also quite uncomfortable.
Good for a 1 night stop over, bedroom was clean and it was pretty much as expected. Appreciated the biscuits and drinks that were available.
Stayed in September 2022
Reviewed: 23 July 2022
Teresa
United KingdomThere wasn't any breakfast due to the heatwave but we were informed beforehand. We have stayed here before know the hotel and area well. The hotel is a bit tired now and could do with a good make over.
Stayed in July 2022
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