I really liked it all.

I just loved the property, the decor, the staff, the restaurants, the bar. Service was impeccable. Everything was really wonderful!

Stayed in April 2024

The price on the restaurant & breakfast

Amazing hotel

Stayed in April 2024

No easy access to bellman

True 5 star service.

Stayed in April 2024

Loved everything

The property was beautiful, everything was clean and today, it was a very calming and serene environment from the minute I walked in. Beds super comfy and very friendly, professional and helpful staff.

Stayed in April 2024

Exceptional service, facilities, details in the design, on site amenities and delicious food.

Stayed in April 2024

Gorgeous property, dining rooms are opulent and plush, the bar - a Top 50 in the world is cozy, lush and has the perfect vibe, rooms are unusually large by London standards.

Stayed in April 2024

Staff

Stayed in April 2024

I was charged £671.54 at reception when the agreed Booking.com rate was £544.32p. The over charge included an additional 5% rooms service charge which I was not made aware of. This is the second occasion I have been charged more that the agreed Booking.com rate at reception. The rates anomaly should be reviewed and addressed.

The overall experience at the Rosewood hotel is amazing, should you just visit for dinner and drinks or stay overnight.

Stayed in March 2024

View of the room

Friendly staff, mirror room breakfast, the beautiful building and chocolate bowls everywhere.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Nothing

Exceptional at every level.

Stayed in April 2024

Nothing to mention.

The location The cleanliness The staff courtesy and professionalism The attention to detail

Stayed in April 2024

Could do with a pool but we were so busy that getting back to the room to chill was perfect. Also - lobby would be a nice place for tea/coffee and drinks but you need to go to the bar or restaurant. Bar doesn’t accept children after 6 but you can use the bar area in the restaurant.

location perfect - 2 mins walk to the underground (Piccadilly Line) so it was an easy to get to/from airports and trains(we flew into Heathrow Terminal 5). We had a family room which was spacious and lovely touches for our 6 year old granddaughter who was with us. There was a lovely little bed, cuddly toy, activity pack, child toiletries, child’s dressing gown and slippers. we had a meal at the Holborn Restaurant and that was first class. We’ve stayed at the Shangri-la at the Shard and the Corinthia previously but this hotel was more child friendly for us.

Stayed in April 2024

The hotel oozes charm and sophistication. A brilliant location and walking distance to some attractions. The Holborn Dining Room and Mirrors Room are beautiful restaurants. Whilst the food options are limited, the quality of the food is exceptional and there’s a great range of drinks on offer. All the staff we met during our stay were very friendly and helpful. I have stayed here on numerous occasions and would highly recommend it.

Stayed in April 2024

Nothing

The hotel and staff were superb.

Stayed in April 2024

Staff were excellent ! Amazing hotel ! Will come back again and again

Stayed in April 2024

rooms are excellent

Stayed in March 2024

A lot of male staff standing around the outside and they were not friendly or welcoming in fact they felt highly intimidating. Staff standing next to the entrance doors but only had the entrance doors opened to us twice in our whole stay. When first arriving we couldn’t find the entrance numerous staff about but not one approached us to ask if we needed help and no one was approachable looking to ask for help. On entering again more large intimidating men just standing in the lobby, no smile or welcoming behaviour. It felt like a prison yard with a lot of guards and made us feel very uncomfortable. Also to be charged an additional ‘service charge’ on our already expensive hotel room was shocking. Surely the servicing of the room is included in the hundreds of pounds already paid for the room. Never had to pay this charge in any other 5 star hotel we have stayed in so a very bizarre addition on the bill.

Sleek, stylish exterior and interior. Lovely designer touches throughout. Beautifully kept. Lovely on call manager introduced herself on check in which was nice. We were also given a room upgrade which was a lovely surprise! Lovely friendly staff in the restaurant Holborns and also the cocktail bar staff were so friendly including the doorman who was chatty and friendly giving us tips for entrance to the cocktail bar that we weren’t informed of on check in.

Stayed in March 2024

nothing

Rosewood is an excellent 5* hotel and lives up to every star

Stayed in March 2024

Nothing

Place is beautiful, smells great, restaurants are great and service was amazing

Stayed in March 2024

Maid did not clean room for two days, after calling housekeeping, a maid did come up and took our tip but only wrapped a cord around a blow drier (not necessary) while failing to empty trash or to do the one thing we wrote her a note about. We really wanted replenishment of coffee and towels - that didn't happen until the third day, when we called housekeeping again and this time, they responded instantly with a fix (although it would have been nice to resolve it earlier and not have housekeeping in the room as as the same time we were trying to relax).

Linens, room size, amenities were all lovely. Room service personnel were amazing. All lobby staff were friendly and welcoming.

Stayed in January 2024

Exceptional service with wonderful a la carte breakfast. Beautiful, very quiet rooms.

Stayed in February 2024

Nothing.

Everything.

Stayed in March 2024