Bathrooms were not cleaned properly

Good for 6 people, good furniture , 8 minutes walk to tube, safe area

Stayed in June 2024

Cutlery was not kept clean

Property was at a great location. Good value for money

Stayed in May 2024

No elevator, early checkout time

Host hospitality, cleanness of the unit, and location is close to essential needs and transportation.

Stayed in April 2024

Check in was scheduled to 1600. We informed of early arrival and asked to leave laugagge. No one was at the apartment. There was a problem with cleaning but we were not informed. We were allowed to leave luggage at 1500. Cleaning was complete at 1915. I expected to be informed of the problem. I could have adjusted my plans.

Location. Nice and large apartment. Appliances are from top brands.

Stayed in October 2023

Third floor - hard with suitcases as there is no elevator Tube is a 10 minute walk Neighborhood a bit dirty Sofa in the living room was very small Tv did not work Not enough light in the kitchen Bathroom window was impossible to close In order to keep the doors open you need to use a blocker, that's annoying The host sent us an old code to enter the apartment and we had to wait for him to answer until we could get in. We were with small children and it was not a nice feeling to wait near the closed door.

A big apartment fully equipped with a dishwasher, washing machine, dryer, kitchen facilities. 2 toilets and bathrooms. There is a porch. The supermarket is nearby. Good wifi. There are desks in every living room, closets. The neighborhood is quiet. Very close the Westfield mall.

Stayed in September 2023

The cleaning wasn't sufficient.

Very well equipped apartment and the accessability was good. Great service and contact with the host.

Stayed in July 2023

bathroom but old - located 3 floors no elevator

lovely large apartment, perfect for large family. we enjoyed the facilities around as large mall with restaurants or access to the subway. front of a nice park that give you quiet time on the balcony.

Stayed in June 2023

Dinner table was small for our family of 6, and one of the bathrooms needs maintenance, but overall everything was fine

Spacious 3-bedroom apartment in a quiet neighborhood, the rooms very comfortable, kitchen appliances also seemed new. there were several a public playgrounds nearby for the kids. We really liked our stay here

Stayed in May 2023

Upon reaching to the property we got to know “The access to property is only through stairs”. It’s on 3rd floor which was a bit difficult to climb with young family and an elder person after a long day of walking around visiting places. But atleast we could leave the pram near stairs with no issues as entry door has code lock. I wish this was mentioned in the description.

The owner is very responsive and clear with instructions. The property is very close to Westfield which has everything and various options for food. The park next to property is also good for young kids. We’ve paid premium price for our stay during Easter weekend. Well, London is roaring with expensive prices that week so we got for somewhat okayish price although higher than usual.

Stayed in April 2023

The location was not the best. but this is our fault we should have checked.

The owner flexibility. He allowed us to check in earlier.

Stayed in December 2022

**The lockbox code in our email did not match the code on the box which is why we had problems getting in. We should have checked the code when we dropped our bags. **The tub in the main bathroom is very deep and a bit difficult to get in/out of - especially whet it's wet. It's a great tub... just be extra mindful. **The area outside isn't well lit and there were a couple stones near the front door that need to be replaced - they have collapsed which created a hole one could step in if they didn't see it in the dark. **This is a preference thing - I would prefer a multi-cup coffee maker rather than the individual pod/cup brewers - it's more convenient when travelling with multiple coffee-drinkers, BUT MAINLY - we did run out of the pods that were supplied and had difficulty finding them in the plain flavor as they weren't sold in the little stores nearby. We had to go to the bigger stores which made it an event. Not a huge deal, just know you might want to stock-up on the flavors you like when you pass the Waitrose at the mall.

We arrived in London before the check-in time. Ian allowed us to drop our bags while the cleaners were cleaning so we could get out to explore. She let us in so we didn't learn then, that the code we had for the lock box didn't work. When we arrived back at 10pm and couldn't get in, we were concerned we couldn't get ahold of anyone - it was after 10pm. Ian answered our call right away and gave us a new code which worked. The beds were super comfortable. I often times have trouble sleeping away from home but I slept great the whole time. The apartment is SO QUIET - from room to room, but also from outside noise. Even with windows open the outside is pretty quiet at night but once you close the windows, you don't hear anything at all. The host provided fans in each room. I use one for white noise at night so this was GREAT for me! This location is great - super close to public transit (once we figured out how to decipher public transit that is) It is quite a distance to tourist hotspot areas of London; Tower of London, the Abbey, The Shard, etc. This was great for once we got back and had the peace and quiet, but it made for long commutes each day. If I had it to do over, I'd spend longer days in the touristy area, packing a bit more each each day which would have allowed us to stay in the Nottinghill area to explore things closer to home. The walking paths behind the unit, take you over to the mall in less than 5-10minutes. The White City uses the path to the right (as you look at the mall) and the Shepherds Bush station is out to the left - literally faster to walk there than to ride the busses over. Both paths have pedestrian footpaths over the roads. There wasn't really anything "bad" about the apartment itself - just a couple things I would suggest the renters have in mind upon arrival - but that's it. This was a great place to stay!!

Stayed in October 2022

nothing

Clean and easy to find it

Stayed in July 2022

Proximity to notting hill area. Spacious and well equipped

Stayed in July 2022

Close to 2 different underground station Quiet location Small markets few meters Westfield shopping center 10min

Stayed in July 2022

Met our expectations - it was good!

The beds were comfortable and it was great for the six of us. plenty of space and two bathrooms.

Stayed in May 2022

The apartment is on the third floor with no access to lift, might be a problem with someone with heavy luggage. The windows in the ensuite room was not easy to shut at times.

Great Location with a few underground tube stations nearby connecting to central London. The apartment is comfortable with all the amenities and also benefits from a balcony overlooking the mall and park. Host was very responsive and allowed us to drop our bags earlier than our check in time.

Stayed in April 2022

one of the beds was broken underneath and on closer inspection had been stuffed with pillows to "mend" it, iron and ironing board could do with replacing and one of the shower doors was a bit dodgy

Location was good, facilities good, clean and tidy apartment. Hosts instructions were clear and concise so was easy to find.

Stayed in October 2021

The pictures are very dreamy, but reality is different yet great. We had a minor issue with the parking space but was solved. The apartment is on the top floor with no lift, for guests with big luggages, it can be a bit difficult. One room bed cover needs replacement and the toaster needs cleaning.

The apartment was spacious, with great view on Westfield Mall. We easily accessed the property. The balcony and the parking space were bonuses. Mattresses were comfy and communication with the host was great and easy. The apartment has everything you need for short and long stays.

Stayed in July 2021

Super clean, Great location only 3 minutes away from the Westfield London,Fantastic view, highly recommended.

Stayed in July 2021

The sofa is in the kitchen/dining room as the 3rd bedroom is actually the lounge turned into a bedroom .The sofa is quite worn and very uncomfortable to sit on(more comfortable seating would have appreciated)

Good location,close to tube stations ( Shepard’s Bush & Latimer Rd)Spacious ,clean flat and comfortable beds.Generally well equipped if you want to make some meals there.

Stayed in July 2021

When we arrived the apt had not been cleaned we did get it sorted but it meant we had to stay out of the apt for 3hrs whilst it was cleaned and some light bulbs replaced. The front bedroom never got warm radiator was not working there was a little heater but it didnt really warm the room up. The mattresses were a little soft for everyone. The area was not very good should not be advertised as Notting Hill it is Shepherds Bush

The apt had enough room for everyone and good appliances plenty of crockery.

Stayed in December 2023

When we entered, it looked like it wasn't cleaned at all. It was disgusting. Dust was all over the tables, lamps, night tables, etc. The guest information book had mold on the pages. The beds had hair all over. The sinks had unknown stuff inside the metal drainage. The toilet had chemicals poured on it, but still looked very dirty. Everything needs refurbishing, part of the chairs are broken, the tap in the bathroom is broken, water in the shower is not draining down properly. Cupboard in the kitchen are full of stuff, who knows how long the food has stayed there, full of repair materials, paint, brushes, etc. The worst parts were sleeping in the room near the kitchen, which has windows all around, it was freezing, you had to sleep with proper clothes on. The radiators in that room and the kitchen were not working, winds were blowing through the windows, even though they were closed. Also the part where the owner entered the apartment without asking if we are OK with it, the night before us leaving, at 10.30pm, he brought a heater, we said we'll come downstairs to take it, he came right in the apartment, walked to the bedroom with shoes on, put the bag with the heater right on our bedsheets, started checking the radiators, put stuff in his closets for the cleaners, changed the guest book. It was uncomfortable and unexpected, mostly because no one even asked if we are good with it at 10.30pm.

Not much to like about the apartment. The location was good for reaching Central London by bus or tube, Westfield 10min away, few small grocery stores nearby, you can reach beautiful Notting Hill by foot. The owner was responding to our messages, but it did not help, just before the last night, 10.30pm he brought us a heater, so at least we slept the last night quite well, although the wind was still blowing through the 'closed windows'.

Stayed in November 2023

No Lounge area! Small sofa for family of four not really practical and the space for it too! Mattress in second bedroom on a slant! Hairs round sofa on the floor and bathroom not clean around shower screen

Stayed in April 2023

nothing

the full facility apartment and the location and really the quick response from the owner IAN he is really so nice man and let us to check in early also he was so helpful and informative regard any thing needed in the apartment

Stayed in January 2023