261 Uxbridge Road, Shepherd Bush, Hammersmith and Fulham, London, W12 9DS, United Kingdom
#893 of 1,004 hotels in London
Guests' ChoiceBased on 964 hotel reviews
6.3Cleanliness
6.6
Comfort
6.5
Location
7.3
Facilities
6.4
Staff
8.2
Value for money
7.0
Free WiFi
6.4
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End of dialog contentReviewed: 23 April 2024
Barbara
United KingdomGiven a breakfast voucher, the first morning worked very well second morning resturant
Bed was fine room very small even for a single
Stayed in April 2024
Reviewed: 20 April 2024
S
United KingdomSmall rooms, but adequate
Friendly staff and good location
Stayed in March 2024
Reviewed: 18 April 2024
Tom
United KingdomUncomfortable pillows and leaking shower
It was very clean and breakfast in the restaurant was something else than typical hotel breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Jacopo
SwitzerlandBreakfast Is a savory toast. It's quite good but don't expect an all you can eat style.
Stayed in April 2024
Reviewed: 11 April 2024
Viktória
United KingdomLocation and area is not the best especially at night but there is public transport nearby. Safety deposit was handled really weird though, I was asked to pay in cash at check in and the receptionist didn't want to give me any receipt. When I said I'm not going to just give out £20 without any paperwork (even if it's the standard process) he wrote some notes on the back of the proof of payment (for the accomodation) If you charge your guests with a deposit, make sure you do the necessary paperwork like everywhere else or charge on the original transaction.
They were flexible with the late check in, thanks again Steven! Room was as described, it's OK for a short stay on budget.
Stayed in April 2024
Reviewed: 8 April 2024
Paul
United KingdomThe door lock was a bit awkward
Nice clean , comfy room. Very good value for money.
Stayed in April 2024
Reviewed: 31 March 2024
Paul
United KingdomI did not know in advance that the breakfast is not in the hotel, and not available before 8:00. In the morning I asked for the breakfast voucher, and was informed that the breakfast venue would not open until 8:30 and no food would be available before 8:45. This was far too late for me. I was informed I can receive a refund on the breakfast and am currently waiting for this.
Stayed in March 2024
Reviewed: 26 March 2024
Marco
United KingdomSmall room and bathroom
Location and friendly staff
Stayed in March 2024
Reviewed: 25 March 2024
Andrew
United KingdomBreakfast was very poor.
Stayed in March 2024
Reviewed: 28 February 2024
Michael
CanadaYou need to be patient with the building's water and limited sound proofing. It's an old building, so you have to expect it.
Basic room with bed, TV, desk. Nothing extra. Everything was fine. The place doesn't wow, but if you just need it as somewhere to be based out of, you'll be more than happy. A good local neighbourhood too, if you just want to do some low-key puttering.
Stayed in February 2024
Reviewed: 26 February 2024
Ross
IrelandBed and shower could do with an upgrade
Very friendly and helpful staff.
Stayed in February 2024
Reviewed: 25 February 2024
Liz
United KingdomBed was uncomfortable No products in bathroom Towels were dirty No storage space
There was a bed and I slept on it
Stayed in December 2023
Reviewed: 4 February 2024
Littlefield
United KingdomWe didn't get a breakfast option to choose from, the breakfast was included but didn't state what was available. So when we arrived at the cafe we just got given the standard breakfast they serve. The bed was really hard and there wasn't an option for the heating to be turned down the room got uncomfortable hot so we couldn't sleep.
The room was spacious, good location and friendly staff
Stayed in February 2024
Reviewed: 14 January 2024
Maureen
United KingdomRemote doesn't work. No hot water. Was itching all night. Then, I discovered no breakfast room.. Breakfast is up the road, which is no good for me as I have mobility problems.
Central location
Stayed in January 2024
Reviewed: 19 December 2023
Sarah
United KingdomMold on the shower room ceiling, bedding didn't look clean,
The tea n coffee facilities
Stayed in December 2023
Reviewed: 19 December 2023
Jaroslava
Czech RepublicBreakfast was very good. Location is perfect. Personal was nice and helpful. But I’d appreciate better cleanliness.
Stayed in December 2023
Reviewed: 18 December 2023
Daniel
United KingdomUnfortunately there was no hot water when I tried to shower early evening. It was fine the next morning though.
Clean and fine for a one night stay. The breakfast voucher was good.
Stayed in December 2023
Reviewed: 18 December 2023
Alan
United KingdomWe were down in the basement and people or cleaners kept running up and down the stairs till late and the mattress needs changing springs coming though needs new mattress very uncomfortable wasn’t happy.
Location bus stop outside I’m disabled
Stayed in December 2023
Reviewed: 15 December 2023
Natali
UkraineThe bed was untidy. Sokets and table lamp didn't work. Poor sound insulation.
Very friendly and helpful administrater. Supermarket and bus stop are near hotel.
Stayed in December 2023
Reviewed: 15 December 2023
Jeremiah
United KingdomSize of room i wanted double but it wasng my idea of a double, also too many stairs i suffer with my knees ,mentioned this but i think it got lost in translation as i had top floor. But in general place was ok good location for me personally..
It was clean well decorated but my old bear bug about rooms. Just coz u can get a double bed in it, doesnt make it a double room. I was walking like a crab around the room... bed was comfy but couldnt turn radiator up or down ..
Stayed in December 2023
Reviewed: 11 December 2023
Harould
United KingdomTowels should be available in the room
No towels, we had to ask front desk staff I like Steven he had been very helpful to us and he had been really very friendly and even allowed our luggage to be stored in their storage cupboard so I and my wife could visit tourist spots without our heavy luggage, the location is also very good for the transport
Stayed in December 2023
Reviewed: 11 December 2023
Penny
United KingdomOld fashioned decor.
Good value. Slept well. Nice garden at the back. Cockerel crowing in the morning.
Stayed in December 2023
Reviewed: 10 December 2023
Carmen
United KingdomThe room was small, bed too big for the room
Friendly staff, good breakfast
Stayed in December 2023
Reviewed: 4 December 2023
Jonas
DenmarkIf you check out before 8am, you need to hand in your key in the reception before midnight.
Friendly staff
Stayed in December 2023
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