Only the sofa

We were father and daughter. I slept on the sofa. I think the appartment should have a spare set of linnen to make up the sofa.

Stayed in June 2024

The outside noise in the location was horrendous, there didn’t seem to be any sound proofing, you could hear conversations outside and it is a very popular drinking/eating and partying area, so I would say not suitable for families.

Clean, modern very central.

Stayed in May 2024

No wifi for the first 24 hours. Thankfully was sorted. Great location. Steps to get into apartment would be a deterrent to older or less able bodied people.

Stayed in April 2024

Well the apartment didn't match any of the picture on booking. We got small apartment. And also it's a lot of stairs and no elevator. Luck for us we didn't have any big suitcase but we saw other people struggling with cases. One of use stay into sofabed and the noise from the street was really loud. Maybe need more soundproofing there. Other wise is was clean

Location Was great, perfect middle of Soho

Stayed in May 2024

Noise outside early in the morning

location and space

Stayed in May 2024

Its location, it was clean and quiet and well maintained.

Stayed in May 2024

Very noisy, poor sound isolation and lots of police cars passing by the street. Water pressure very low for hair washing, and wifi did not work out most of the time.

The location was just perfect. The person who came to open for us was really nice too.

Stayed in May 2024

This particular company seem to have a hive of properties and don't know where you will be staying until 2 to 3 days before your stay. I tried to ask in advance of our trip as to where our flat was located and never got a reply. My husband also rang them and they promised to text when they were back at the office. Suffice to say, the weekend prior to our travel the following Tuesday, we were still without an address. At this point, I rang booking.com and they contacted the company for me and they said they would have the details to me in the next 24 hours. They did, and on the day of travel, we received communication from another whatsapp number and they were very helpful and left us check in two hours early. I personally will be much more careful in future in terms of what I book. I had paid for this in full two months in advance and it was not cheap. In future I will book a hotel or aparthotel in London with an obvious address at booking. I feel we got lucky that this worked out OK, but I would not reccomend based on the poor communication. Saying that, the flat was beautiful and we had a lovely trip! Book with your eyes open!

Great location for our 2 bed apartment between Tottenham Court Road and Holborn tube stations. I also liked the old building in which our apartment was located and the way it was restored. We stayed in a listed building.

Stayed in April 2024

Although we arrived exactly at our estimated arrival time of 3:00, nobody was there to let us in, nor at 3:30, or 4:00…a family, all our luggage on the street…started getting dark and raining…4:30, finally I was able to call from a nearby shop and they sent someone by 5:00…it was very nerve wracking worrying if we would be on the street all night. They apologized but we received no other consideration for their leaving us stranded for hours.

Location by Covent Garden was great, but was unknown until late in the process as the booking is for one of some number of places all within some broad area.

Stayed in February 2024

Great contact with the company. Excellent location. Good value for money.

Stayed in March 2024

Bedroom backed up to Charing Cross Rail Station

The space

Stayed in February 2024

The person who suppose to hand over the key was an hr and half late as communicated before hand, reason was there was many check in . I would advise they allocate more staff on the day if they are having a busy day instead of promising the time for key collection and ended up waiting for an hr and half. The apartment can do a bit better with the sound proof window as it’s located in a busy soho district , was very noisy toward the weekend .

The apartment is nice and clean , spacious . Has all the restaurant and pubs near by. Mins walks away from Oxford street and less then 10 mins to the tube station.

Stayed in February 2024

Entrance unattractive, some furniture a little tired and quite dull (couldn’t open velux blinds). Not in the advertised post code so fair walk to restaurants booked on that basis.

All the amenities you could ask for, clean.

Stayed in February 2024

It definitely wasn’t as pictured, a lot more tired.

Location was excellent and facilities were clean.

Stayed in January 2024

Unfortunately the heating had some problems and - maybe it was the first and only time - but we found a cockroach.

The location is excellent. Moving around the city was super easy and fast from this apartment.

Stayed in February 2024

The house is not fully heated. The heaters are turned off at night. It was cold in the mornings. We had problems with cable TV and internet.

The location was very good. The house had all the items and materials we needed.

Stayed in January 2024

Very nice apartment - great location! We would have liked to have a table to sit at, for eating etc. - but there were only sofas. But overall we were very happy!

Stayed in January 2024

Not enough toilette paper provided because I was told that toilette paper was not provided for the entire stay.

excellent location, the Apartment was spacious for 2.

Stayed in January 2024

If you are on the top floor and have bags it’s quite a lot of levels.

In a good location once we found it.

Stayed in December 2023

upstairs, and window can't hide in bedroom

location, clean, kitchen, wifi, tv, netflix

Stayed in December 2023

Shower didnt drain well. I mostly used the bath anyway. Everything else worked well (once I found the cutlery drawer inside another drawer!)

Staff were very helpful, flexible with check in time and responsive to questions. Great location - close to theatres etc but a couple of blocks away so no 2am pub noise. Apartment great so could eat some meals in, as London expensive. Also great having washing machine. Worked very well for me, would also be great for a couple.

Stayed in October 2023

The only thing we struggled with was the wifi connection, really bad for such a central location

Beautiful apartment Nice location, close to points of interest Kind host

Stayed in December 2023

Great location, walking distance to shopping, SoHo district, sightseeing.

Stayed in December 2023

Did not look like the photos. Very basic apartment

The location couldn’t have been better

Stayed in October 2023