A lift would be good (I have sore knees).

Plenty parking available, great value for money, great spacious room, comfy bed and lovely fresh bedding.

Stayed in May 2024

Clean sizable room Staff very friendly Food excellent Full English Breakfast astonishing

Stayed in May 2024

I was in room 207, the room is basic but comfortable. I would have liked some bedside lights as it was the big light or no light, and a reading light would be ideal, and a black out blind. A hook on the door for my towel. I had to put the kettle on the floor to boil it so a little more thought on layout and it would be great. The bed had a dip in the middle but it was comfortable. Upgrade the TV to smart TV. From a team perspective, housekeeping knocked on my door 3 times at 8.50, 9.30 and 10.10am which if you offer an 11.00 am check out, they should be checking with reception if the guest has departed.

The property is ideally located with a newly refurbished pub and restaurant, the outside areas have also been refurbished and they are stunning. The team were so lovely and the food was great. The breakfast was one of the best I have had.

Stayed in May 2024

There is nothing I didn't like about the hotel.

The staff were all friendly and welcoming. We booked a suite which was absolutely fantastic. It was reasonably close to the NEC.

Stayed in May 2024

Rooms are very basic and need modernising. None of the room have a bath, old school shower

Restaurant was brilliant - faultless

Stayed in April 2024

It tired and needs some tlc,

Large enough for a large group. Good car park.

Stayed in April 2024

I didn't like the leaking roofs, and dripping water in multiple hallways, can't help but think about the potential mold in walls and carpets. I did NOT like the bed in my room, had to curl up my quilt and sleep on that, as well as the spare pillows, because the bed was rock solid and uncomfortable.

I liked the cosy atmosphere, as well as the restaurant atmosphere, I only had breakfast, I'm vegan, so a bit rough on the stomach with little plant based alternatives, but I acknowledge the fact that the hotel doesn't have many vegan guests. The vegetarian sausages were good, staff was really nice and quick to respond with any issue.

Stayed in April 2024

No real dislikes, slightly out of way if wanting to use as a base and not use car or bus service.

Friendly reception staff. Room comfy and clean. Room refreshed daily. Plenty of parking. Bar and beer garden on site

Stayed in April 2024

The place had everything I needed

Stayed in April 2024

The hotel is in need of a refurb (think 90s Travelodge), but for £42 per night, it was good value.

The bar & restaurant are excellent. The accommodation - for the price we paid - was good. There is ample free parking. The restaurant staff were very good.

Stayed in April 2024

Was to noisy early in morning and check out is 11 why do they bang the door at 1015 really is annoying

Location

Stayed in April 2024

Nothing

Price .food.car parking

Stayed in February 2024

Heater weren't thes best or shower

The price and food

Stayed in March 2024

Noisy guests upstairs. No hand soap. Used the shampoo

Great room close to the reception and exit

Stayed in April 2024

Not much to pick on really. There was what appeared to be an iron burn on the carpet and I found a metal pin on the carpet that could have caused some damage, the flow in the shower was poor which resulted in me having to hug the bar to which it was attached to get a decent rinse. The waymarking to the dining area from the residential zone is also poorly marked as I got lost along with several other patrons (a plaque or something on the door saying this is the dining area would help as the door looks like a secondary entrance to the kitchen or staff room)

The location was nice, pretty straightforward to get to the motorway. Close proximity to a train station should you choose say to go to the NEC or Birmingham TC. The food was nice, the wait staff was very attentive, special recognition to Lily as she was very attentive when I went to the dining area for my evening meal, making sure I wasn't kept waiting if I wanted another drink ect. The elder ladies that run the breakfast in the morning were also very polite and well-mannered, I felt welcomed, and breakfast was pretty good as well, presented in a buffet style. Overall a nice venue with decent food and a good location, prices are reasonable with a nice selection in drinks. The local co-op is 5 minute walk away with affordable prices should you want to buy some extra supplies. Views from my window were spectacular, too bad I was too tired to watch the sunrise.

Stayed in March 2024

Room not cleaned properly on entry

Location

Stayed in March 2024

Deep musty/mouldy odour throughout the corridors.

Stayed in March 2024

Unfortunately because there were so few people staying at the hotel because it was Easter, the breakfast wasn't ready at 8am. There were no pastries laid out, no bread on the rack for toast and when I asked for porridge which was on the menu, none was available. I asked for poached eggs on toast. When they arrived they were overcooked and the toast hadn't been buttered. I contemplated sending it back, but there wasn't sufficient time as I needed to leave the hotel early. When I have stayed at the hotel previously I have enjoyed the breakfast and had no issues.

When I arrived I had a lovely warm welcome, and was given a quiet room as requested. Room was very clean and comfortable.

Stayed in April 2024

Nothing

Good location to Meriden and to the heart of England exhibition .

Stayed in March 2024

Needs a refurb soon but not a deal breaker. Curtains need to be a little thicker to stop the morning light. Not great signal on my phone even with WiFi.

At the price, we really couldn't complain about anything. Lovely shower.

Stayed in March 2024

WIFI and phone signal were pretty bad

Fantastic staff

Stayed in March 2024

Broken toilet. Broken table lamp. Dirty toilet. Roof leaked water on landing.

Staff, location and facilities.

Stayed in March 2024

Breakfast wasn't great

Comfortable bed, friendly staff

Stayed in March 2024

There wasn't anything to dislike

Great location good food and nice staff

Stayed in March 2024