Some small maintenance work can be improved. Like ventilator in toilet room 5 is not functioning and we change our room to no 6. In room 6 Window handle lock was loosen. Toilet paper hanger are loosen. Toilet tissue supply only 1 roll while we stay 3 nights, they should keep a spare new roll inside the toilet. Kitchen is well maintained except the Bosch microwave oven is not working. Luckily they have 2 kitchen which can be used. Instructions to use the main entrance key (electronic wireless key) should be informed as we have to ask other guest how to open the main entrance door before we go out.

Location is great and a short distance walk to Mill Hill Main street which has lot of restaurants and supermarket.

Stayed in May 2024

Was near a road so in my room a little noisy

Clean and comfortable

Stayed in May 2024

The room is very small. No living area.

Room is very clean. Location is okay closed to shops. Nice neighborhood.

Stayed in November 2023

Room service can be improved.

Self served basic continental breakfast.

Stayed in October 2023

Too hot upstairs but a fan was provided!

Good location, excellent communication and even though we were late, the owner was there to greet us and show us in. Clean property with breakfast in the kitchen. Ideal place to stay for visiting London.

Stayed in October 2023

Nik was very hospitable, and the place felt like home

Stayed in September 2023

Breakfast wasn't much... If you like cereal you're good, but the rest were pre packed (almost expired) things. The apple juice actually expired and had big flakes in it.

Nice and comfortable room. Looked pretty new! A good place for a stop over for one night. Very friendly host.

Stayed in September 2023

Everything was OK

Location is bit far from high street. Otherwise place was very comfortable.

Stayed in September 2023

Stairs and lack of shopping centre and no shelving in bathroom and containers did not have tables on so.......

Breakfast is set out for all to serve themselves and it is impeccable. Stairs are steep but only 1 flight. Staff was very good and so were the ethnic shop keepers who some would be reluctant to interact with, but they were fantastic to us after we interacted with them- a great cultural experience (NO shopping centre nearby only community shops)

Stayed in August 2023

No Table to write on

Stayed in June 2023

Truly feels like home away from home

Stayed in May 2023

walls are thin so the communal kitchen area was especially loud. shower didn’t work at all.

clean, comfortable and good location

Stayed in May 2023

Not a very comfortable bed. Mattress wasn't straight, so kept rolling to one side all night.

Very clean, nice personel, really helpful. Good privacy.

Stayed in April 2023

Breakfast was a little underwhelming, not many options and most of them were sugary. Would have loved more protein options that didn't require me to have to cook my own eggs. Maybe hardboiled eggs, protein bars, or something else more sustaining that wouldn't be too hard to have pre-made would have been nice. There was also no breakfast laid out on Sunday while we were there. I don't know if that was intentional or if something happened to make breakfast unavailable that morning, but we had already planned to get breakfast out that day, so it didn't really affect us. But it would have been nice to have a heads-up about that if we had been planning to partake in what was provided by TA House. We also ran out of toilet paper twice while we were there and it was difficult to get ahold of someone to help us replenish the stock. I think making sure that there is enough toilet paper at the start of someone's stay (depending on the length and the number of people in the room) would be better. Our bed seemed to cave into the frame on the side closest to the bathroom. It didn't seem to bother my husband too much, but if I had been on that side of the bed, I would have been very uncomfortable. I don't know if this is a normal thing for showers in England (I say this because we had a similar issue at the first place we stayed in London), but the shower door had a large enough gap in the middle of it (accordion fold) that water would get all over the floor while we showered. I have just never experienced that sort of thing before. To me, it feels like it shouldn't be that way, but after having two showering experiences at different places where water ended up on the floor, I am wondering it if is just me.

Very close to bus stops and a short walk to Tesco and the Mill Hill Broadway Thameslink train station. Loved the location very much. The room was spacious enough that we didn't feel cramped with all of our stuff. We enjoyed having a little table and chairs in the room. The tea kettle allowed us to have tea every night as we were winding down from our busy days in the city. We loved having cable to watch British game shows while we were in the room. The view out the window was lovely and felt very homey. The shower had no trouble at all with hot water and I never had to worry about it running out. Everything was clean and made us feel right at home while we stayed there.

Stayed in April 2023

Just a little expensive for size of room.

Breakfast was continental as stated and ok. Facilities available to cook and wash dishes. Location was safe just a little far out from central London but knew that when booked. Staff and owner very helpful

Stayed in February 2023

Nothing

It was a nice comfy house that made me feel at home.

Stayed in February 2023

The breakfast was very poor It stated Continental breakfast but there was only boxes of cereal with some pre wrapped waffles etc. There were no yogurt's, fruit or wholemeal bread. Also there were only 4 stool's at a breakfast counter facing a wall to sit on which were uncomfortable so no table and chairs. The lighting in my ensuite bathroom was poor as only one spot light out of the three working and the shower door had a huge gap in the centre which meant all the water was splashing out through it to the floor. The heating wasn't on in the room and it was cold I had to put it on and wait for the room to heat up. Also at 3am I was woken up by the banging and clattering of delph, doors etc as the breakfast items were placed out

The place was extremely clean and the bedroom and ensuite bathroom was comfortable

Stayed in November 2022

nothing

all

Stayed in October 2022

No fuss facilities. Great alternative to a hotel, and less expensive.

Stayed in September 2022

Nothing everything was great

Nice and quiet

Stayed in August 2022

Room was very hot, fan provided couldn't be positioned anywhere useful

Outdoor garden

Stayed in August 2022

The breakfast was disappointed, so I didn't eat any. I went to the McDonalds.

The location was very close to my activities and ease of travelling around as the bus stop was literally in front of the TA House and only 2 bus stops away from Mill Hill train station, which was ideal. The shower was to die for. I could have spent hours in that shower.

Stayed in July 2022

Room was quite hot although they did provide a very well working fan.

Extremely clean room and obviously recently renovated to a high standard. Staff friendly, help yourself breakfast an added bonus.

Stayed in August 2022

Upon arrival it was difficult to find the place because there were not any signs or name outside. Air conditioning would have been good.

Very tidy and newly renovated establishment.

Stayed in July 2022