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Reviews of The Alexander - Donnini Deluxe

207 Main Street, Prestwick, KA9 1LH, United Kingdom

#7 of 23 hotels in Prestwick

Guests' Choice

Review score

Based on 35 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 30 July 2024

    10
    House was amazing and the location was perfect hot tub was a great bonus
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was a10

    Amazing

    Stayed in July 2024

  • Reviewed: 27 June 2024

    9.0
    Fabby wknd
    • People with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    The house was perfect, a modern, spacious garden beautiful hot tub fabulous and location was spot on.

    Stayed in June 2024

  • Reviewed: 3 May 2024

    10
    Spacious and good break away
    • Leisure trip
    • People with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that the dishwasher was full of wet cleaned dishes after the first night looking for dishes. The two chairs in the lounge looked damaged at the chair legs all twisted so we didn't sit on them because they didn't look safe. And no welcome hamper or sweets etc. Seemed like a let down given the pictures looked like you got given a wee welcome gift. So that was a disappointment. Rolls of dust on bedroom floors as well.

    I loved the Hot tub, The rooms were lovely and spacious too. I loved the location central for everything.

    Stayed in May 2024

  • Reviewed: 6 March 2024

    10
    An amazing eeekend
    • People with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely no complaints.

    From start to finish we had an amazing stay. The property was fantastic, location was fantastic, the weather was fantastic 😊

    Stayed in March 2024

  • Reviewed: 17 February 2024

    8.0
    Very comfortable stay
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Advert stated there is car parking, which there is but it’s a public car park round the corner from the property. Curtains were for decor only but the blinds didn’t do much to keep the light out so consider an eye mask. Downstairs shower head wouldn’t stay up and water was difficult to regulate. £300 deposit held on credit card.

    Very well presented property with nice decor. Beds extremely comfortable. Great location on the high street in Prestwick so really handy for all the nice bars/restaurants. Plenty of room for 4 adults. Hot tub area was lovely and felt very private, lots of extra towels provided which was much appreciated.

    Stayed in February 2024

  • Reviewed: 5 January 2024

    10
    Perfect location in a beautiful home!
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights

    the only thing we struggled with was the fact that there was no cleaning materials in the kitchen (spray or fairy liquid) so this made cleaning up after cooking quite difficult.

    The location of the property was absolutely perfect. The property was spotless and really spacious - perfect for a group of friends - the hot tub made it!

    Stayed in January 2024

  • Reviewed: 18 December 2023

    9.0
    Great place to celebrate a birthday.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights

    First floor shower temperature

    Excellent property with great sized bedrooms and lovely living/external space. Location perfect for evening out in Prestwick.

    Stayed in December 2023

  • Reviewed: 9 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Well laid out property with lovely large king size rooms.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    A great break for our family in a lovely setting.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It was perfect.

    The property was a great size and very clean. The garden and hot tub were perfect for our stay. There are plenty of shops nearby and the beach is a 10min walk from the house. We loved staying here and will definitely return. The staff contacted me during my stay to make sure everything was ok. It was easy to contact the staff by telephone and they were very friendly and helpful.

    Stayed in August 2023

  • Reviewed: 27 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fabulous accomodation, very luxurious and perfect for a weekend with friends. Hot tub area was amazing. We has a wonderful time and the Donni staff were very helpful.

    Stayed in February 2023

  • Reviewed: 16 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    A bath would be good & also the fact there was a cctv camera in the garden when you are going out to use the hot tub & no blinds on the back doors so could easily see into the house which put us off sitting in the living area much

    We loved everything about the house

    Stayed in February 2023

  • Reviewed: 25 September 2022

    10
    Prestwick break
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Great location,everything in the house you could need .One small thing and it is small thing I would have liked hooks at the hot tub to hang my towel up.

    Stayed in September 2022

  • Reviewed: 25 July 2022

    10
    Stunning house in a fantastic location
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights

    Beautifully furnished house in a fantastic location, Hosts were very easy to contact (even first thing on a Sunday morning!).

    Stayed in July 2022

  • Reviewed: 6 February 2022

    10
    Amazing break
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    I always find it suspicious if people say things were perfect but I would be scrapping the barrel to find a negative comment. Feed back rather than not liking would be a small bin in toilets.

    From the opening of the front door we could feel the luxury of the house. It was furnished and dressed to a high standard and was warm and welcoming. It was in a great central location for pubs shops and restaurants and the hot tub was amazing. It was easy to find and key collection was perfect. The staff also called to check in with me and ensure everything was fine. It was a perfect weekend. Will definitely be back in the future.

    Stayed in February 2022

  • Reviewed: 15 July 2024

    1.0
    The accomodation was not clean so we did not stay
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 4 nights

    Everything the accommodation was not up to our expectations it was needing cleaned.

    Stayed in June 2024

  • Reviewed: 23 April 2024

    1.0
    Terrible customer service. Will never deal with Donnini again.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The fact that we were given the run around by customer service regarding a none functioning hot tub. That glassware was dirty. Broken and loose tiles in garden and CCTV camera in garden that looks in on kitchen as well as garden. The customer service was terrible. I have been waiting weeks for a manager to call me.

    The location. The house is lovely (could have been dusted and utensils cleaned properly but that wasn't a massive issue) and if the hot tub was working and customer service helped with coming to a resolution it would have been a different experience.

    Stayed in April 2024

  • Reviewed: 12 January 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Was not told that there was a camera in the garden facing into the kitchen and no privacy

    Stayed in January 2023

  • Reviewed: 2 August 2022

    10
    enjoyable stay.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    noise from the Main Street at night

    garden, hot tub, comfortable beds

    Stayed in July 2022

  • Reviewed: 3 October 2021

    10
    The perfect retreat for a big birthday celebration
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The sink in the upstairs toilet was very slow to drain away. Needs attended to. There was a handle missing on one of the bedroom doors which should have been fixed before we arrived.

    Everything was great. Loved the decor, hot tub, garden area. Fully equipped with everything we needed when eating in. The lounge area was tastefully decorated and very comfortable. Loved the bifold doors leading into the garden. The location was perfect, plenty of cafes, pubs and restaurants all in the one street and the beach is just around the corner. Would definitely recommend this to others.

    Stayed in September 2021

  • Reviewed: 19 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 30 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 30 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

Showing 1 – 25

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