16 Jamaica Street, Liverpool, L1 0AF, United Kingdom
#20 of 105 hotels in Liverpool
Guests' ChoiceBased on 3636 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
8.8
Staff
9.4
Value for money
8.7
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 April 2024
Gary
United KingdomNothing really apart from toilet seat was loose reported it but wasnt fixed on return from our night out
Clean spacious and good location
Stayed in April 2024
Reviewed: 11 April 2024
Bethany
United KingdomNot a lot of drink options in the mini fridge, if you don’t like coke you are screwed
Quirky touch
Stayed in March 2024
Reviewed: 9 April 2024
Marguerite
IrelandLovely hotel, really cute rooms very comfortable, staff very friendly!! only about a 6 minute walk to city centre.
Stayed in April 2024
Reviewed: 9 April 2024
Cormac
IrelandI was able to walk here from the train station and was able to work from the hotel restaurant area until I checked in. Very central and good value for money. Would definitely recommend.
Stayed in April 2024
Reviewed: 8 April 2024
Francis
United Kingdomlocation was very good for access to city centre and waterfront, breakfast was verygood, would stay here again
Stayed in April 2024
Reviewed: 7 April 2024
Judith
United KingdomThe decoration is dark which is not a problem and has a real rock and roll feel with great atmosphere but the room we had was dark and lacking any form of direct sun/daylight. Due to the half window and window furnishings. Also the lights in the room had very dim bulbs so it was difficult to see properly. The area was not too clean around the hotel.
Clean, friendly staff, excellent service
Stayed in April 2024
Reviewed: 7 April 2024
Scott
United KingdomWiFi was poor
Location. Style
Stayed in April 2024
Reviewed: 7 April 2024
Sharon
United KingdomThere was nothing I didn't like.
What a fabulous hotel. Funky, quirky with really friendly staff, lovely room and the fridge in the room was a bonus. The vegan breakfast was the best I've ever had anywhere else. We were too early to check in so the lovely lady at reception said we could leave our cases so we could explore the city. Would definitely return if I find myself in Liverpool again.
Stayed in April 2024
Reviewed: 6 April 2024
Shamul
United KingdomBit small rooms
The location was amazing
Stayed in April 2024
Reviewed: 6 April 2024
Fionntan
United Kingdomnothing
The facilities and how clean everything was
Stayed in April 2024
Reviewed: 5 April 2024
Nagle
SpainThe 'double room' we booked was much smaller than I had expected, but was ok for a night. The room provided standard tea/kettle, but no shampoo, no place to put your suitcase or a closet of any kind. I would definitely book a larger room if we stayed again, but I'd likely choose somewhere else for variety.
Funky and well decorated hotel with a nice bar downstairs. About a 15 minute walk to the main centre of Liverpool.The facilities in the place were great, the bar seemed cool but we didn't visit.
Stayed in March 2024
Reviewed: 5 April 2024
Ruth
United KingdomFriendly staff, cool vibe.
Stayed in March 2024
Reviewed: 5 April 2024
Isabel
United KingdomNothing
The hotel was really stylish, the staff were exceptionally welcoming and friendly and the breakfast was delicious.
Stayed in January 2024
Reviewed: 5 April 2024
David
United KingdomVery helpful and friendly staff. Very very clean hotel.
Stayed in April 2024
Reviewed: 4 April 2024
Lisa
United KingdomThe location, the decor, the restaurant and bar
Stayed in April 2024
Reviewed: 4 April 2024
Tiffay
United KingdomLovely rooms and amazing staff.
Stayed in April 2024
Reviewed: 3 April 2024
Fiona
United KingdomFun, funky and good value for money. Staff were lovely and friendly. Rooms were clean and well appointed. Really vibrant& quirky hotel ideally placed for visiting all the major sights in Liverpool city centre.
Stayed in April 2024
Reviewed: 3 April 2024
Stephen
IrelandCouldn't fault the place
The staff were absolutely fantastic the staff couldn't do any more for you the food was also beautiful couldn't fault the hotel the rooms were top quality and will gladly return
Stayed in March 2024
Reviewed: 2 April 2024
David
United KingdomPleasant hotel with friendly staff just a couple of minutes walk from the city centre. Very handy for the docks, arena and L1. Dry, clean and comfortable. Good breakfast available in restaurant.
Stayed in April 2024
Reviewed: 2 April 2024
Jason
United KingdomNA
Location, rooms and staff were faultless , proper nice people!
Stayed in April 2024
Reviewed: 1 April 2024
Molly
IrelandInterior was fab, so modern
Stayed in March 2024
Reviewed: 30 March 2024
Natalie
United KingdomTV mounted in an unusual position, the fridge froze our coca cola 😂 and heating didn't seem to want to turn off.
Nice aesthetics in the room, cool marshall amp fridge! Staff were nice and friendly and didn't hear a peep from other guests or the street.
Stayed in March 2024
Reviewed: 30 March 2024
Jon
United KingdomGreat decor and friendly staff
Stayed in March 2024
Reviewed: 29 March 2024
Aimee
United KingdomN/A
Amazing hotel, friendliest staff, location is only about 15 minute walk away from the docs - perfect for exploring!
Stayed in March 2024
Reviewed: 27 March 2024
Paul
United KingdomBit dark, heating not good
Staff and decor
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content