the rooms could do with some updating and perhaps some more amenities, new TV, 2nd mini fridge etc

big spacious rooms with very good links to the city centre..

Stayed in May 2024

Like to have had a breakfast

Staff were great tidy rooms.. wonderful

Stayed in April 2024

The room had a broken window repair with plywood!!??

The staff.

Stayed in April 2024

Dusty light shade and waitied ten minutes on arrival til noticed we was there and radiators off was cold

Ideal location to see our son at university

Stayed in March 2024

There was a bad smell from the gents toilets in the reception and first floor.

Lovely large room, very comfortable.

Stayed in March 2024

Reatraunt was really busy so food was along time.comings

Good food friendly staff good location

Stayed in February 2024

NA

Stayed in February 2024

room adequate

Stayed in February 2024

Parking was limited. No staff available in morning to get gyn pass.

Excellent location for walking into Center. Morrison's a block away. Very quiet for sleeping. Comfortable bed.

Stayed in February 2024

A bit noisy...doors banging shut whenever guests went in and out, people above walking about so could hear floorboards creaking and also them talking. Sadly didn't get to sleep until late until everyone was in bed!:-( The bath had a crack on the side and also bathroom wall had a large cobweb and dead spider trailing down. Kettle was placed away from the coffee/teas etc near the window which should have all been put together. Although room had a TV we couldn't get most of the stations due to poor signal:( I personally think it was a bit over priced for what we got! Also couldnt see where to find the free WiFi password so had to use my own data;(

The room was nicely decorated and bed comfortable. Nice size bathroom with a large bath and overhead shower. A selection of tea/coffee and biscuits on table provided. Was able to park on drive although not many parking spaces there, also walking distance to restaurants and food shops etc. Hosts were pleasant on arrival.

Stayed in February 2024

A bit of a musty smell. Maybe a few air fresheners dotted about the hallway area would help. Dated furniture, the desk under the tv was very unstable including the outer fridge door loose. It didn’t affect our stay luckily. Uht milk had gone off in the jar provided we did ask for some more which we had to ask for twice.

Ideal location for the utilita arena. Easy to find and great that they can provide free parking.

Stayed in February 2024

Furniture is a bit tired in the rooms, carpet stained

Good location. Off street parking. Friendly staff

Stayed in February 2024

The rooom was located in an older building and since we came in January, the windows and doors wers squaking by each passing breeze. The radiator didn't work, but they kindly offered a heater which was okay. The bathroom was and the bed were super clean, but the carpet clearly hasn't been vacuumed before our arrival so it was really dirty.

The location was great.

Stayed in January 2024

Perfect location by the tram stop. Lovely to be in an old house, and to have a two room suite.

Stayed in January 2024

Convenient location

Stayed in November 2023

Restaurant was closed no breakfast

Location and price

Stayed in December 2023

I arrived late and the hostess waiting for me, was very welcoming, kind and full of light! Room was spacious and bed was very comfortable.

Stayed in December 2023

Guests need to be aware there are no breakfast facilities, though Boston Tea Party is very close, and there are quite often no staff around.

Good size, comfortable , clean room. Seemed quite quiet despite overlooking the road. Had tea and coffee available in the room. i didn't really need anything else.

Stayed in December 2023

Not a problem for me, but stairs to the accommodation on the 1st and 2nd floor levels could be problematic for anyone with mobility problems. The WiFi on the 2nd floor was a bit temperamental but to be expected so high up and in an older building. Some aspects of the room were a little bit 'tired' eg. curtains but certainly did not detract from an otherwise very enjoyable stay,

Room was comfortable and quiet, I slept really well (v important!); great location for the city centre with a tram stop within a few minutes walking distance; car parking space immediately outside but if not available it is possible to park for extended stays in the large Morrison's car park opposite; staff were extremely helpful with enquiries both prior to and during my stay. I didn't use the restaurant facilities but the food and dining spaces looked great and I would certainly try next time. Overall a great stay and I will certainly book again, thanks!

Stayed in December 2023

No personalisation just handed key at start no staff interactions

Location

Stayed in December 2023

The lighting in the room could be better in order to do. Makeup in things and also a mirror in the single bedroom would be useless

Brilliant location, lovely hosts. Comfortable beds

Stayed in November 2023

Room very small, and the hotel is a bit tired and needs updating

Location great

Stayed in December 2023

Staff were so helpful. Food and drinks were fabulous. A lovely little find. Great area. Nice shops, Morrisons across the road! Getting into the city was so easy, as there was a tram line just across the way. Would 100% stay here again.

Stayed in November 2023

The toilet seat was loose

The location is excellent, near the tram terminus and great restaurants

Stayed in November 2023