Penrith, Pooley Bridge, CA10 2NP, United Kingdom
#6 of 13 hotels in Pooley Bridge
Guests' ChoiceBased on 1259 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.1
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 7 June 2024
Jane
United KingdomNothing
Great location, fantastic staff, this hotel has everything you need for a great weekend away
Stayed in June 2024
Reviewed: 3 June 2024
Heather
United KingdomStaff friendly and welcoming. Room excellent size, amazing shower. Lots of extra little touches
Stayed in June 2024
Reviewed: 3 June 2024
Gemma
United KingdomWe had some confusion when booking and believed we’d booked a room with a bath but upon arrival that wasn’t the case. Not a big deal but they did say booking.com had been a bit misleading with the details. And the parking, we had to use the pay car parks to park, then move the car to the front car park later in the evening when it was a bit quieter. Only have about 8/10 spaces and it’s the only free car park in the village.
The rooms are lovely, very comfortable and had everything we needed. Breakfast was lovely and the staff were very helpful. The location is also good with shops around and plenty to do.
Stayed in May 2024
Reviewed: 2 June 2024
Elaine
United KingdomGreat central location Friendly staff Comfortable room with kettle, hairdryer and full size ironing board! Well appointed bathroom with rain shower
Stayed in May 2024
Reviewed: 1 June 2024
Derrick
United KingdomLack of parking space
The staff were all friendly and helpful, the bedroom and bathroom was very clean, spacious and the bed very comfortable.
Stayed in May 2024
Reviewed: 31 May 2024
Rhonda
United KingdomLoved the room and the bar and restaurant they were very accommodating with the dog too , he even got sausages for breakfast
Stayed in May 2024
Reviewed: 29 May 2024
Christopher
United KingdomN/a
Great space and very clean. Friendly staff
Stayed in May 2024
Reviewed: 23 May 2024
Elizabeth
United KingdomBathroom needed a shelf or unit to put your own toiletries on. Fixed overhead shower head only, no hand held shower so had to get hair wet. Drinks in the bar were a but overpriced
Very good welcome from the duty manager. Lovely riverside location. Excellent food in restaurant and good breakfast selection. Cosy and comfortable bedroom with lovely decor. Very nice toiletries provided.
Stayed in May 2024
Reviewed: 23 May 2024
Joanne
United KingdomNothing
Everything nothing was too much trouble staff very friendly and helpful
Stayed in May 2024
Reviewed: 22 May 2024
Paisley
United KingdomBathroom was quite loud when we turned the light on. It wasn’t really an issue at all except for at night when we were trying to sleep. :)
Good location. Staff was lovely, bed was comfortable. Bathroom shower was in great condition and it felt safe to stay there!
Stayed in May 2024
Reviewed: 22 May 2024
Simon
United KingdomCould of done with air-conditioning or a fan in the room!
The location was amazing! The hotel and the staff were really friendly and helpful!
Stayed in May 2024
Reviewed: 20 May 2024
Debbie
United KingdomEverything
Stayed in May 2024
Reviewed: 19 May 2024
Maria
United Kingdomvery friendly staff
Stayed in May 2024
Reviewed: 17 May 2024
Ian
United KingdomIdeal position. Clean, good food, lovely smiley staff.
Stayed in May 2024
Reviewed: 16 May 2024
Hazel
United KingdomNothing
A warm welcome from the General Manager. Great room, lovely toiletries and fresh milk for tea and coffee. Location spot on next to the river and in the centre of the village.
Stayed in May 2024
Reviewed: 13 May 2024
Michelle
United KingdomAbsolutely nothing
It’s a very cosy hotel the staff were lovely and couldn’t do enough for us nothing was a problem
Stayed in May 2024
Reviewed: 12 May 2024
Bridget
United KingdomThe windows didn't open far enough so we were hot during the night. We could hear the guests next door when their dogs barked in the morning . It was our most expensive stay on our Coast to Coast trip at over £200 for a night. Getting served at the bar was difficult at the end of the evening as there were some visitors who had over imbibed and held us all up. The staff managed it well but several residents had to wait a while to be served.
The welcome was exceptional. The room was comfortable and very clean. The bathroom and products were really very good. The water got hot quickly and the shower was excellent. The towels were soft and the bed and pillows comfortable. The coffee and tea was quality and we were given a flask of real milk for the room which was a very nice thought. Breakfast was waitress service which was lovely. The food and coffee was very tasty and well cooked. We liked the granola and yogurt very much.
Stayed in May 2024
Reviewed: 7 May 2024
Gavin
United KingdomVery small room and separate to the building witch it didn't explain but over all a good stay. A little pricey for what you get but I guess the location adds to the price
The location was good and the breakfast was very good
Stayed in May 2024
Reviewed: 5 May 2024
T
United KingdomRoom 1 was lovey only problem early noise 6am from deliveries and outside traffic
Perfect location, beautiful views, peaceful away from working life, rooms clean, modern with a quirkey feel to them.
Stayed in May 2024
Reviewed: 4 May 2024
Tim
United KingdomYou are a bit on your luck with parking but we managed ok
It’s a lovely inn with very friendly staff and excellent foot
Stayed in May 2024
Reviewed: 3 May 2024
Longbottom
United KingdomParking could be an issue at busy times
Lovely room and hotel Nice food
Stayed in May 2024
Reviewed: 3 May 2024
Peterson
United StatesGreat location, nice patio, lovely breakfast and very helpful staff.
Stayed in May 2024
Reviewed: 1 May 2024
Mike
United KingdomStylish bedroom, food excellent and a fantastic range of drinks. Breakfast was quick and very high quality. Staff friendly and knowledgeable.
Stayed in May 2024
Reviewed: 29 April 2024
James
United KingdomSingle pane glass on the windows so you can hear everything happening outside
Lovely staff, clean room, great location
Stayed in March 2024
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