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Reviews of The Dolphin Hotel

13 Pembroke Street, Pembroke Dock, SA72 6XH, United Kingdom

#11 of 18 hotels in Pembroke Dock

Guests' Choice

Review score

Based on 761 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 6 May 2023

    9.0
    very good value & convenient for Pembroke docks.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    no room in car park but were able to use the lane behind the hotel. area was a bit scruffy but Hotel itself was fine apart from rear entrance.

    convenient for docks. clean bedroom/bathroom/dining room. amenable staff. food very good. brilliant cooked breakfast for £6. bedroom recently decorated & comfortable bed.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Outside noise was a problem late at night , otherwise would have rated this excellent place higher

    Staff excellent , helpful, friendly.The best part of the stay. Food highly recommended.

    Stayed in May 2023

  • Reviewed: 29 April 2023

    9.0
    comfortable friendly good food availible good location
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    no option for early starts

    Stayed in April 2023

  • Reviewed: 25 April 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights

    room is spacious and comfortable with tv and nice shower. Bed is comfortable and plenty of clean bedding.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    a little gem. staff was amazing and food a perfect 10 on 10. a wonderful surprise
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    ideal location for the purpose of my trip to catch the ferry

    Stayed in April 2023

  • Reviewed: 22 April 2023

    8.0
    Very good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower small and no water pressure.

    Clean and tidy. Awesome breakfast and menu.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything no

    Stayed in April 2023

  • Reviewed: 16 April 2023

    9.0
    Good value clean and comfy and five minute walk from the ferry
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Only had tea bags in room - no coffee sachets

    Lovely clean comfy room and bed with modern decour

    Stayed in April 2023

  • Reviewed: 15 April 2023

    8.0
    Very nice stay, comfortable beds and good food - great location for exploring Pembrookshire.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Walls were quite thin and sounds from the restaurant - music - quite loud but only until 9-10 pm.

    The hotel rooms had very comfortable beds. Free parking was available at the back of the hotel. There was a restaurant on the gorund floor serving very nice drinks and food. We've had breakfast there as well. Toasts + jam and butter plus tea and coffee were included in the price but it was possible to order english breakfast (different sizes available). Food was good. Restaurant was busy so I would advise booking a table for dinner if you are planning to eat in.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing, good budget hotel.

    We arrived around 12.55 am, we were given instructions how to enter at that time. We were at error putting in the booking.com postcode instead of the one which was sent to us by the hotel. We couldn't find the road behind the hotel, so make sure you use postcode emailed to you for late arrivals. Light breakfast included with room, very good.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    7.0
    would be happy to stay there again
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    just the shower not heating, I think I waited long enough as it was electric shower.

    breakfast very good, bed very good, room 7 unable to get anything but cold water from the shower but otherwise good. would be happy to stay again.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    8.0
    Well worth the price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. All good

    Excellent food. No complaints.

    Stayed in March 2023

  • Reviewed: 30 March 2023

    8.0
    Returning weekly whilst travelling for business - Would also stay with my family - Recommended
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights

    Parking can be tricky if other users haven't been considerate of the limited spaces.

    I have been staying here during the week for work. Very close to my contract. Rooms are comfortable, always clean. Food in the evening is very good, I have eaten in the restaurant most evenings. Parking has been good so far although some users don't utilise the area very well.

    Stayed in March 2023

  • Reviewed: 27 March 2023

    8.0
    Characterful, comfortable and great value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Due to the nature of fitting an en-suite bathroom into this type of property, the washbasin was tiny! This meant we ended up slopping water over the floor.

    This was an old characterful property with high ceilings and ornate mouldings. It was clean and comfortable. We could control the radiators which blasted out heat when we wanted them to. The hotel was shut on the evening we were there which meant that it was very quiet in the evening. We got a takeaway pizza from the place about 2 doors down which was delicious. The cereal and toast breakfast which was included in the price suited us perfectly. Value for money was amazing.

    Stayed in March 2023

  • Reviewed: 27 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Winter check-in hours meant it was closed between 14:00 and 17:00. Radiator valve didn't work in bedroom so it was a bit cold

    Good location for me

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Was a bit noisy from 6am. Really creaking floorboards

    Super helpf friendly staff! Clean room.. Good location

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    Nice friendly and lively place
    • Leisure trip
    • Group
    • Family Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The parking wasn’t very good as there was limited space at the rear of the hotel and if you parked at the front you had to walk around to the back of the hotel to gain access to your room

    The accommodation was very nice but could do with a little freshen up as there were some water marks on the ceiling and walls

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights

    I booked a single room and it seemed slightly small.

    The bed was very comfortable. The included breakfast was good with the option to buy a cooked meal. I didn’t eat evening meals as I was visiting family but the menu looked great and the restaurant was very popular.

    Stayed in March 2023

  • Reviewed: 6 March 2023

    8.0
    Very good and a perfect location for access to the ferry and dock area.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is generally very good, but perhaps a bit of a tidy up to some paintwork.

    Breakfast was very good. The evening meal was very good. The prices are excellent. The staff are really helpful.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was excellent - good quality and well cooked.

    Stayed in February 2023

  • Reviewed: 23 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was nice, but the toilet position was a bit tight for taller people!

    Very close and convenient to the dock for a late arrival.

    Stayed in February 2023

  • Reviewed: 15 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    You could hear music from downstairs but this finished at 10pm. Not an issue for us but I would ask for a room on an upper floor if you have small children.

    The room was clean and comfortable. The hotel restaurant was busy in the evening but they managed to get us a table at short notice. The food and breakfast was very good.

    Stayed in February 2023

  • Reviewed: 8 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom needs to be configured better. Room 4 tiolet set awkward. We are average fit ppl but older ppl would it difficult. Shower takes time to heat. Bit noisey as on road outside is busy. Not much to do bar pub next door. Room could use cleaning as dusty in places and windows wet as they do not open.

    Food was good. Staff friendly

    Stayed in February 2023

  • Reviewed: 7 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Great staff with clean room at a very reasonable price

    Stayed in February 2023

  • Reviewed: 5 February 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    nonr

    Nice comfortable quiet Hotel with good location

    Stayed in February 2023

Showing 76 – 100

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