Hall Street, Long Melford, Long Melford, CO10 9JA, United Kingdom
#17 of 17 hotels in Long Melford
Guests' ChoiceBased on 467 hotel reviews
6.6Cleanliness
7.1
Comfort
7.1
Location
8.4
Facilities
6.7
Staff
8.4
Value for money
7.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
David
United KingdomThe Weather !!!
Breakfast great, Location ideal. Lovely enthusiastic family run business.
Stayed in April 2024
Reviewed: 25 April 2024
Colin
United KingdomQuality of bedroom and cleanliness, poor comfort of mattress, poor bedroom housekeeping. Breakfast service lacks organisation and no table/visible menus, apart from improved last morning with service from the Greek lady who could not do enough.
Bar and restaurant were pleasant areas
Stayed in April 2024
Reviewed: 31 March 2024
Alan
United KingdomThe room was huge and the bed very comfortable but the room was tired.
Breakfast was ok. It wasn't clear exactly what was available but what we had was fine. This is not the plushest of hotels but as a value for money experience it fated very good. Dinner was good value for money.
Stayed in March 2024
Reviewed: 9 March 2024
Teresa
United KingdomNot very clean , very small room , breakfast not great , windows black and rotten.
Friendly staff
Stayed in March 2024
Reviewed: 4 March 2024
Michael
United KingdomThe room wasn’t great. Not very clean and heating didn’t work. Had to hold the shower hose as it would not stay on the wall fixture.
Evening meal was nice and breakfast good.
Stayed in March 2024
Reviewed: 26 February 2024
Annette
United KingdomAll ok
The breakfast was very fresh and plenty of it
Stayed in February 2024
Reviewed: 19 February 2024
Hilary
United KingdomIn the public areas they need to clear out some ornaments. Update indoor & outdoor areas to not look poor, need a bit more feel of luxury. Probably looks better in the summer.
If looking for a place to stay which includes the traditional feel of historic town with a little interior design and modern facilities, this is better value for money than some of the other higher price places to stay in this and other towns close by. Good to have easy parking included on site. All staff very polite & helpful.
Stayed in February 2024
Reviewed: 17 January 2024
Jill
United KingdomTv didn’t wrk, but staff were helpful trying to get it to wrk
Staff great, friendly and welcoming. Nothing was too much trouble. Food great, warm atmosphere
Stayed in December 2023
Reviewed: 12 January 2024
Daniel
United KingdomThe check out time is way too early would have been nice to enjoy the morning and not have to rush out , also the breakfast finish time was way too early aswel
The bed was really comfy and clean
Stayed in December 2023
Reviewed: 18 December 2023
Maddy
United KingdomVery helpful, friendly staff. Easy access to get in after hours. Everything great, room’s just a little tired and could do with updating. Having said that the price reflects this.
Stayed in December 2023
Reviewed: 23 October 2023
Karen
United KingdomApologies but the breakfast not very nice - bacon had fatty rind - sausage not tasty - bit dry - quite bland
Location was great - attended family wedding - quirky building - large bathroom
Stayed in September 2023
Reviewed: 18 October 2023
Mike
United KingdomBasic room with some minor repairs required. Drinks expensive. Half board evening meal allowance of 12.50 pp per night did not even cover cost of main course
Car parking. Friendly staff. Location.
Stayed in October 2023
Reviewed: 3 October 2023
Chris
United KingdomAll fine
Friendly good food perfect location
Stayed in September 2023
Reviewed: 25 September 2023
Barbara
United KingdomThe room facilities did not match the information on the website.
Breakfast excellent, good choice. Well cooked and presented. Nothing too much trouble.
Stayed in September 2023
Reviewed: 22 September 2023
Playford
United KingdomGreat location, great pubs really nice walk in the evenings
Stayed in September 2023
Reviewed: 18 September 2023
Catherine
United KingdomBathroom was separate from my room. Not a major problem as it was not shared. I did hit my head a few times as the doorframe was low. I did not realise the pub has live loud music on Friday & Saturday nights. So don’t expect a quiet evening or getting to sleep before 12:30am
Comfortable bed. Breakfast was good.
Stayed in September 2023
Reviewed: 13 September 2023
Ian
United KingdomNoisy, Friday was Karaoke night…our room faced onto main road, quietened down around 12.30 also separate bathroom had to lock and unlock each time…
Good breakfast, nice courtyard and garden
Stayed in September 2023
Reviewed: 7 September 2023
Wall
SpainGreat breakfast good location
Stayed in September 2023
Reviewed: 3 September 2023
Graham
United KingdomTea and coffee
Average
Stayed in September 2023
Reviewed: 3 September 2023
Lorna
United KingdomRooms could do with freshening up…
Beautiful village location…excellent breakfast…
Stayed in September 2023
Reviewed: 27 August 2023
John
United KingdomNo warning about a very loud karaoke that went on very late and also nowhere to sit in the room except for the bed which was very u comfortable for my elderly parents.
The breakfast was wonderful and so was the evening meal.
Stayed in August 2023
Reviewed: 14 August 2023
Maureen
United KingdomCleanliness could be abit better. Kettle was limescaled. Cobwebs and dusting. No toilet brush in bathroom and hair visible.
Breakfast was nice, good portions too. Spacious family rooms. Staff nice and helpful.
Stayed in August 2023
Reviewed: 7 August 2023
Sarah
United KingdomThe room was comfortable, although in need of redecoration. The staff were extremely helpful and friendly. The breakfast was a little disappointing (having read the reviews), but we did leave it very late to get to the dining room
Stayed in August 2023
Reviewed: 4 August 2023
Suzanne
United KingdomBreakfast was great and the location perfect because we were visiting family who live nearby
Stayed in August 2023
Miami, USA
Rangiora, New Zealand
Listvyanka, Russia
Lo Pagán, Spain
Oetz, Austria
Serfaus, Austria
Poggio San Giovanni, Italy
Taichung, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content