Mix up about check out time, told at check in it was noon but it was 11. Also asked to pay a good bill when we didn’t eat in restaurant but staff were fine, clearly just an error.

Very quaint and old fashioned but beautiful hotel. Location fantastic and beautiful views from the room.

Stayed in June 2024

The only thing that could be improved was location and shortage of electrical sockets, there was one behind door which is not really helpful, firstly if i use the hairdryer theres no mirror and also kettle had to be plugged in there to boil. I found a socket underneath the dressing table so its not accessible

Location is ideal and peaceful, staff very friendly and helpful. Food was excellent and tasty.

Stayed in June 2024

Plastic cushion covers in sitting area at reception. Also needs a new front door and painting windows and sills in front of hotel.

Location and the staff were very friendly and helpful.

Stayed in June 2024

Fly's in restaurant

Staff friendly food excellent view was breathtaking

Stayed in May 2024

The restaurant and breakfast room was a bit basic in terms of decor. Melamine tables and bare walls.

The hotel is located right on the seafront and my room even had a view over the lough and to the ferry. There are seats outside and you can sit and watch the world go by. Food in the hotel was very good quality both for the evening meal and the breakfast.

Stayed in May 2024

Seemed to be only one single plug in the bedroom! Breakfast was a bit limited- no buffet style choices and few options

Good food in the evening friendly staff. Great location

Stayed in May 2024

The staff were all delightful

Stayed in May 2024

Our room was small and the decor is a little tired..... having said that we got exactly what we paid for but next time I would upgrade to a sea view. There were plenty of hot options to choose from for breakfast and it was very tasty.....however I would have liked the juices and cereals out on display to be able to help yourself.

The Hotel is well situated in Portaferry, the staff are very friendly and helpful with plenty to choose from on the dinner menu. Our room was quite small for a double but comfortable, clean and tidy. The Strangford ferry is just across the road and it's worth a trip over and a visit to the award winning Lobster Pot.

Stayed in May 2024

Beautiful hotel staff were so nice food was great loved the lobster and prawns. Bed was lovley and comfy definitely would be staying again

Stayed in April 2024

The hotel is a small hotel, the staff are very helpful and friendly. The room was adequate for our needs. It was a small double room., bed was clean and very comfortable Towels were fresh and fluffy..the hotel was family owned but has changed hands in the last year.. the style and decor is old fashioned style which is quaint. Siobhan the receptionist was very helpful. Breakfast was lovely and plentiful, good choices to suit all tastes. Portaferry is a lovely wee town the local people are friendly.

Stayed in January 2024

No food available after 7.45pm. We were attending a funeral and when we returned we were unable to have a meal. No where in Portaferry to have something to eat either

Location was good staff were extremely helpful and friendly. Lovely room really comfortable bed. Tasty breakfast

Stayed in November 2023

Stayed in room 15. Very small!. There was only a gentlemans wardrobe which was far to small to hang our coats and dresses in. Had to hang them on the closing bracket of the room door. The breakfast was barely cooked. Only scrambled egg available, no fried or poach options .

Location superb. Staff were so lovely. One lady called Grainne, was exceptional. Going above and beyond to help. I took ill on the stay and Grainne was there immediately when i needed help, all through the night. She even gave me her own mobile number so i could call her at any stage of the stay. This lady, is a credit to this establishment.

Stayed in October 2023

Rooms only had one electric plug in a very bad position on floor to boil kettle supplied you had to set on floor in my opinion dangerous

Location staff excellent 👌

Stayed in October 2023

A lovely stay with lovely staff. Room 10 with excellent views over the Strangford Lough was just wonderful. We would love to come again. The evening meal was very tasty. We also so enjoyed popping to the Dumigan’s pub just around the corner, as featured in the Lady In The Wall TV series with its really friendly regulars. There was good wifi despite an indication when booking that there was none. This allowed us to listen to Radio Caroline's internet broadcasts. Quite apt as its just 33 miles to where their Mi Amigo ship was equipped out in 1964!

Stayed in September 2023

The only thing I could say is a handy plug at a mirror in order to dry my hair etc but other than that a lovely homely stay. Thank you.

The breakfast was excellent. Hot and met all my allergies. Served very quickly.

Stayed in September 2023

The staff were excellent. We had an early start the next day and the staff prepared our breakfast out of normal hours. I was delicious.

Stayed in June 2023

What you should dislike is that Booking dot com have a website section offering things to do while in Portaferry. Number 1 is a day trip to Giants' Causeway. Pretty poor attraction for Portaferry!

loved the location near the ferry - which we went on - and we enjoyed doing the heritage tour. Also we went to Mount Stewart and had a wonderful day there in house and gardens.

Stayed in June 2023

Car Parking is on street, but free, with some space immediately in front and plenty of other options nearby.

It's a small hotel right on the waterfront with bar and restaurant. Great staff and excellent food. We had a sea front room which was quite spacious and lovely view. Nice bathroom and comfortable bed. Breakfast was fine with a selection of cooked options.

Stayed in June 2023

No lift power sockets in the bedroom

Location right on the harbour

Stayed in June 2023

Nothing. Clean room and lovely food

A quaint gem in Portaferry. Manager/owner Adele was amazing, as were all the staff. We were upgraded to a room overlooking the harbour. Adele even lent us her adaptor so we could charge the mobiles. We had breakfast and dinner there and couldn’t fault it. A truly homely and welcoming place.

Stayed in May 2023

nothing

staff were very nice nothing was a problem

Stayed in May 2023

Poor selection on the dinner menu

Breakfast was nice so glad it was not buffet style.

Stayed in April 2023

Nothing to dislike.Everything was good, excellent food in restaurant, great breakfast.

Views over the harbour and lough..old style room but very comfortable.

Stayed in April 2023

There was nothing we didn’t like.

I liked the old world charm.

Stayed in April 2023