16 Royal Crescent, Bath, BA1 2LS, United Kingdom
#8 of 42 hotels in Bath
Guests' ChoiceBased on 573 hotel reviews
9.0Cleanliness
9.4
Comfort
9.6
Location
9.7
Facilities
9.1
Staff
9.4
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 22 April 2024
Paul
United KingdomThe price reflects the standards of the property but tips the dial on whether it can be considered good value for money. The breakfast service was a little lacklustre although the food was excellent. We had to ask for a coffee to be changed which was done a little grudgingly… which is a shame because overall the attention and service at the hotel was exceedingly good.
The location and the grounds within the property were superb and the bedroom was super comfortable.
Stayed in April 2024
Reviewed: 22 April 2024
Elizabeth
United KingdomNothing.
The staff were very welcoming, there was a lovely relaxed atmosphere. The hotel itself was stunning and the spa was small but exactly what you need. The room was well equipped with all you would need for a short stay. The turn down service was great and they gave our room a lovely refresh. I think the welcoming and hospitable staff make this hotel that bit more special!
Stayed in April 2024
Reviewed: 21 April 2024
Nadezhda
United KingdomNone
Awesome room- we were upgraded and the room was gorgeous. Breakfast was very nice, the spa facilities were great. Very nice and helpful staff
Stayed in March 2024
Reviewed: 21 April 2024
Ryan
United KingdomThe staff here were true god sends. There was a family emergency when we were staying, everyone was so accommodating and helpful when the emergency services arrived. Even offering to close off one of the front rooms for privacy. Not only this, but the spa, the rooms and the beds were amazing. I cannot fault the staff here one bit, they all were so motivated to assist no matter what you needed. Please pass on our thanks to all staff who were working during our family emergency, we're eternally grateful and will definitely return in the future.
Stayed in April 2024
Reviewed: 13 April 2024
Keith
United KingdomNothing could have been better.
The room we were allocated and the meals.
Stayed in April 2024
Reviewed: 3 April 2024
John
United KingdomThe dinner menu and service was over elaborate and pretentious. The staff were unfriendly and patronising. It felt more of a smug performance than provision of a well-cooked meal. We deliberately avoided the taster menu and chose a la carte but the stilted delivery by the automaton of a waitress was risible. We noticed other diners pulling faces at the waitress's delivery. We dine out regularly in a wide range of restaurants and by comparison this was disappointing, a waste of money and to be positively avoided. Some management attention is required.
Beautiful building in a fine location,. The building is well converted to a luxurious standard. The staff were helpful and friendly. The breakfast was excellent, a wide selection freshly cooked.
Stayed in March 2024
Reviewed: 3 April 2024
Joseph
United KingdomThe bed was very hard.
Stayed in March 2024
Reviewed: 2 April 2024
Lloyd
United KingdomNothing.
An idyllic hotel. Our room was upgraded on arrival, where we stayed in the John Wood suite. The staff were very attentive. A luxurious hotel in a wonderful historic setting.
Stayed in April 2024
Reviewed: 26 March 2024
Rob
United KingdomThanks to the Royal Crescent Hotel for a prefect start to our honeymoon. We could not have asked for anything better
Stayed in March 2024
Reviewed: 25 March 2024
Trevor
United KingdomHaving to leave
Everything, a warm friendly service given by all.
Stayed in March 2024
Reviewed: 20 March 2024
Cathy
United KingdomSuch a beautiful hotel but generally far too expensive
Stayed in January 2024
Reviewed: 18 March 2024
Laurel
United KingdomSorry to be unhelpful , but “not a think”!! My stay was”The Best!”
The breakfast room was lovely and food was good, interesting , delicious and easy to order and relax as you could get fruit and cousents while waiting to order. It was all very relaxed and friendly. I’ve never felt so welcome in a hotel before. Many thanks for a memorable weekend!!
Stayed in March 2024
Reviewed: 16 March 2024
Judy
United KingdomA small fridge in the room for fresh milk which was provided but taken away before we finished using it.
The breakfast was first rate and the bed extremely comfortable. Location is also very good for walking about Bath.
Stayed in March 2024
Reviewed: 15 March 2024
Ann
United KingdomBreakfast was really nice
Stayed in March 2024
Reviewed: 12 March 2024
Paul
United KingdomBar prices, but that’s a small gripe
Just a fabulous hotel. Wonderful gardens, immaculate rooms, lovely spa, impressive service
Stayed in March 2024
Reviewed: 11 March 2024
Andrea
United KingdomNo milk in room. On arrival I made a cup of tea and after making 2 calls to reception one of which wasn’t answered, I had to wait 45 mins for a small jug of milk to be delivered. I had to remake my tea. I then discovered there was no mini fridge to put the rest of the milk in for use the next morning. Daft when tea and coffee and a kettle were provided. It was irritating and a shame. Breakfast and the spa didn’t seem particularly special. I’ve stayed in many hotels and always wanted to stay in this one. I left feeling a little disappointed to be honest.
Location beautiful. A historic building with a beautiful garden. I had a lovely view over the gardens.
Stayed in March 2024
Reviewed: 5 March 2024
Max
United KingdomThe spa was a bit small. Felt cramped if more than 10 people in there.
Felt very special, lovely rooms and a beautiful building
Stayed in March 2024
Reviewed: 4 March 2024
Smith
United KingdomNo parking
Staff were very pleasant and accommodating. They had time to chat with guests. Food was very good in the restaurant. Room was very comfortable.
Stayed in March 2024
Reviewed: 29 February 2024
Lyn
United StatesDrink portions were small. Tea with two biscuits and clotted cream, jam and butter was £26 with tip built in. That seemed high to me. The soaps are extraordinary- for guest use in room by Nobel. Daily newspaper was a big bonus. It rained each day I was there so didn’t tour gardens as I might have. Nice staff as well.
The stay started out on a bad foot but it was corrected immediately by the manager Clara once I told her about it. She was very helpful. The prices are really high but so is the creativity in cooking. I’d always get the cooked breakfast as the continental version was less than perfect and limited variety.
Stayed in February 2024
Reviewed: 29 February 2024
Fleming
United KingdomContacting the front desk was difficult at times. The one night we ordered a cappuchino and coffee and waited for many minutes, only to have the drinks arrive luke-warm. The only negative, really.
The bar and restaurant were outstanding. The food was out of this world. The Spa was very good as well. Excellent service all round. The suite we stayed in was gorgeous, and we were unexpectedly upgraded which was a nice surprise.
Stayed in February 2024
Reviewed: 28 February 2024
David
United KingdomNothing at all
Beautiful building in a perfect location
Stayed in February 2024
Reviewed: 26 February 2024
Elizabeth
United KingdomGreat location, staff very helpful and friendly, lovely food and room was very nice and comfortable, spa was great
Stayed in February 2024
Reviewed: 25 February 2024
Ruoxu
United KingdomBreakfast, the pancake is a little bit overcooked. Also can not have a extra duvet (but they provided blankets)
Facilities are good, the spa & massage is Soo nice. But the pool is a little bit small.
Stayed in February 2024
Reviewed: 22 February 2024
Annette
IrelandAbsolutely nothing !
It was beautifully decorated and very warm and cosy !
Stayed in February 2024
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