72 Massetts Road, Horley, RH6 7ED, United Kingdom
#5 of 14 hotels in Horley
Guests' ChoiceBased on 3364 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 25 April 2024
Harvey
United KingdomNo thrills, no spills, couldn’t pick many holes in this stay
The convenience!!! £8 per night parking, £12 each way for transfer and a perfectly comfortable night stay. Much more convenient than parking at the airport. Really simple process - especially for our 5.55am flight Very friendly and personable staff
Stayed in April 2024
Reviewed: 23 April 2024
Ian
United Kingdomsmall and a smell was drifting in with window open where someone outside was smoking
Nice room
Stayed in April 2024
Reviewed: 22 April 2024
Ann
United KingdomFriendly staff, family run
Stayed in April 2024
Reviewed: 22 April 2024
Dawn
United KingdomRoom was small and quite pricey
Location to Gatwick and parking facility
Stayed in April 2024
Reviewed: 21 April 2024
Neil
CanadaRoom was noisy. Noise from the bar area past midnight and then at 4:55 am with people leaving. Water pressure is weak.
Very convenient for Gatwick Airport and the Bells Pub, excellent food.
Stayed in April 2024
Reviewed: 21 April 2024
Olanipekun
United KingdomIt was quaint and clean like. I liked the homely feeling corner house gave and wish I had more time to enjoy the feeling.
Stayed in April 2024
Reviewed: 19 April 2024
Gudrun
United KingdomMy room was on the ground floor near reception so it was a bit noisy until they closed for the night. The room was such good value for money though.
Staff were exceptionally friendly and the whole atmosphere was so welcoming. The minibus service is fantastic; the room and the en-suite were spotless.
Stayed in April 2024
Reviewed: 18 April 2024
Craig
United KingdomNothing
All staff very friendly and welcoming. Bed comfy. Lasagne lovely. I walked to the Airport in the morning, as I like the fresh air. Just had a rucksack. Be aware takes about 40 minutes.
Stayed in April 2024
Reviewed: 17 April 2024
Mary
United KingdomThat we were put in an annex down the road, a personal hate for me + the room was so very small , okay for 1 person!!
Convenience to Gatwick, staff were lovely!
Stayed in April 2024
Reviewed: 16 April 2024
Ocean
United KingdomAsked for an alarm call at 5.30am got one at 5.45am - was going on 6am bus, luckily my own alarm woke me up at 5.30am. Room located across the main road in a house not the main hotel building.
Great location close to Gatwick Airport. Very clean and comfortable room. Airport shuttle £12 each way. Great price.
Stayed in April 2024
Reviewed: 15 April 2024
Jiraporn
ThailandThe room is very clean. Verygood location for early morning flight.
Stayed in April 2024
Reviewed: 13 April 2024
Kim
United KingdomThe hotel had its own mini bus. Transport was provided to the airport. I had a heavy bag so to have someone to help me get my luggage on and off the bus was very helpful. The evening meal of steak was very good.
Stayed in April 2024
Reviewed: 12 April 2024
Mary
United KingdomNothing
The room was clean, spacious and had everything I needed for my one night stay including tea/coffee - tv - and en-suite
Stayed in April 2024
Reviewed: 12 April 2024
Rebekah
New ZealandDinner service could've been a bit better. Took way too long for the food to come out and there was just us (2 people) and another 2 person table there. The waitress didn't offer us a drink at all either, only wrote down our food and walked away.
Shuttle to the airport was handy. The room was clean and tidy and we were in a little house just across the road from the main building. Helpful staff at the desk.
Stayed in April 2024
Reviewed: 11 April 2024
Grace
IrelandCan't think of anything
Clean
Stayed in April 2024
Reviewed: 11 April 2024
Traveller
United KingdomShuttle a bit expensive
Bed quality; location near bus station; staff friendliness; shuttle at 1am available; overall comfortable and happy with value received
Stayed in April 2024
Reviewed: 9 April 2024
David
CanadaNothing...everything was as expected.
Very friendly and helpful staff. Clean and well-equipped suite, minutes away from both Gatwick Terminals...easily accessible by transit bus (2£). Full restaurant facilities on the premises...lots of restaurants within walking distance.
Stayed in April 2024
Reviewed: 9 April 2024
Jacqueline
United KingdomNothing!
The hotel offered exactly what we were looking for, 2 comfortable and reasonably priced rooms for an overnight, a great breakfast and then 10 minute minibus shuttle to the airport in the morning, holiday parking (at extra cost) and shuttle back on our return. The staff were super friendly and helpful and you can opt to eat an evening meal there if you wish (we chose to go into Horley and eat out there instead). The whole process was smooth, friendly and efficient.
Stayed in March 2024
Reviewed: 9 April 2024
Paul
United KingdomCould've done with an extra pillow
Single room was clean, relatively spacious. Hotel was close to airport and provided transport on call to/from airport. Staff were very friendly and efficient.
Stayed in April 2024
Reviewed: 9 April 2024
Irina
United KingdomThe only downside is the need to cross the road to have breakfast as the hotel is spread over two buildings.
A short driving distance from Gatwick in a residential location, the hotel is comfortable, very clean and well maintained with a very good breakfast. Excellent shower and comfortable beds.
Stayed in March 2024
Reviewed: 8 April 2024
James
SpainStaff are very friendly and helpful.
Stayed in March 2024
Reviewed: 8 April 2024
John
CanadaRooms are very small so if you’re from North America this is challenging.
Great location. Staff was great. We were only there for about 4 hours so not much to comment on really.
Stayed in April 2024
Reviewed: 7 April 2024
Erika
United KingdomExcellent location and value for money car storage and airport shuttle to Gatwick Airport.
Stayed in April 2024
Reviewed: 7 April 2024
Fox
United KingdomNothing
Easy to book , very good value, close to airport, great transfer service (cheaper than taxis). Friendly staff, very clean room with all you would need for an overnight stay.
Stayed in April 2024
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