20 North Bridge, Old Town, Edinburgh, EH1 1TR, United Kingdom
#34 of 167 hotels in Edinburgh
Guests' ChoiceBased on 3468 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
8.9
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 25 April 2024
Elsa
GermanyThe smell in the bathroom in the room.
Very cool place, super to have many entrance. With cinema & co
Stayed in April 2024
Reviewed: 25 April 2024
Belinda
United KingdomN/A
Location was perfect, very central. We were very pleased with our bedrooms, each room had a turret with spectacular views over the city.
Stayed in April 2024
Reviewed: 24 April 2024
Jane
United KingdomSlow lift
Great breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Craig
United KingdomThe bar closed at midnight
Very comfortable very clean staff were brilliant Beautiful building the interior was fantastic
Stayed in April 2024
Reviewed: 22 April 2024
Allyson
United KingdomLiterally nothing. Everything was amazing!
Everything! Spotless hotel with super friendly staff, who can't do enough for you. Our Feature Room was simply stunning and massive with an upstairs bathroom! Great for location, only a short walk from Princess Street and great for the Royal Mile too!
Stayed in March 2024
Reviewed: 22 April 2024
Ahmet
TurkeyThe hotel's location is superb, conveniently situated directly opposite the train station. This makes it ideal for travelers looking to catch a train to London or anywhere else. For those arriving in Edinburgh by plane, the hotel is just a short 3-minute walk from the Airlink100 bus stop. Regarding the amenities, the breakfast offered a delicious and varied selection, and we were pleased to find that the orange and apple juice were freshly squeezed. The room and bathroom were both comfortable and impeccably clean, contributing to a pleasant stay. Additionally, reading the daily historical Scotman newspaper provided an enjoyable touch to the experience.
Stayed in April 2024
Reviewed: 19 April 2024
Laurel
United StatesThe construction out front has been going on for years and can be a nuisance in some rooms. Breakfast could benefit from extra staff during peak hours.
Beautiful, comfortable, well equipped hotel in a fantastic location. Have stayed here before and would definitely stay again! Breakfast is wonderful.
Stayed in April 2024
Reviewed: 18 April 2024
Chanika
Thailandthe room very clean and has the good smell the staff was very heplful the location is great
Stayed in April 2024
Reviewed: 17 April 2024
Andrea
United KingdomBreakfast tables were often missing cups/jug of milk or cutlery even though we were shown to the table. This was soon rectified when pointed out to staff but feel that we shouldn’t have had to.
Location, cleanliness, comfort. Excellent decor throughout hotel.
Stayed in April 2024
Reviewed: 17 April 2024
Lucy
United KingdomRequested another bottle of water for the room which never arrived. The breakfast food quality and choice was poor.
Room very clean and bed very comfortable. Location was great. Staff polite and friendly.
Stayed in March 2024
Reviewed: 17 April 2024
Maria
United KingdomLoud bins opening and closing through the night by the road next to our window
One of the most beautiful rooms I've ever stayed in!
Stayed in March 2024
Reviewed: 16 April 2024
Zeynep
TurkeyEverything was perfect
Stayed in April 2024
Reviewed: 15 April 2024
David
United StatesBeing American, I'm not used to a single duvee on the bed (no top sheet, no blanket). I have trouble regulating my temperature with only a duvee. The staff did a very good job of keeping the room clean and neat.
The breakfast was exceptional. There was a great deal of variety (bangers, tomatoes, eggs, haggis, cold cuts, cheeses, several fresh fruits, pastries, bread/toast, juices, coffe, tea). Only the hot chocolate did not work. However, there was hot chocolate availabe in the lobby almost any time. The location was very good for us. Only one block from Waverly Station, two blocks from Princes Street, etc. It was walking distance (if you're feeling active) to the Castle, the University and Holyrood, even Arthur's Seat (if you're feeling very active). The staff in the lobby were polite and knowledgeable and quite willing to answer my questions.
Stayed in March 2024
Reviewed: 15 April 2024
Paul
United KingdomGood choices available
Stayed in April 2024
Reviewed: 15 April 2024
Evette
AustraliaNothing
Wonderful, spacious room with a huge bathroom with a separate toilet, even a bath tub. Shower was great, lovely products to use. The bed was super comfortable, and all in a great position right next to the train station
Stayed in April 2024
Reviewed: 13 April 2024
Mishal
United Arab Emirateslifts s bit slow and old
great location and it has 2 access to royal miles and market st and opposite of waverly train station
Stayed in April 2024
Reviewed: 12 April 2024
John
United KingdomKicking ourselves we only booked one night!
Everything was amazing from the actual hotel itself, to the location, the staff. All good!
Stayed in April 2024
Reviewed: 12 April 2024
Helen
AustraliaLocation and large room
Stayed in April 2024
Reviewed: 11 April 2024
Alexandra
United Stateswifi was spotty, but not a big issue (isolated incidence)
Room was incredibly spacious, very comfortable bed, luxurious and spacious bathroom. Staff was incredibly attentive and nice, a fantastic experience!
Stayed in April 2024
Reviewed: 11 April 2024
Ian
United KingdomNothing!
Fantastic hotel, great location and very very well looked after
Stayed in April 2024
Reviewed: 11 April 2024
Paul
IrelandBooked a superior room because we wanted space and light, what we got was an 'attic' room on the 8th floor with a tiny window that you had to step up to see out. The lift was out of service for two days of our stay, not great when you're staying on the 8th floor! Overall the decor looked tired, even though it looked to have been renovated in the last few years, carpets and walls were scuffed and grubby. We spent €800 on our weekend stay, it really didn't feel like value for money.
Very central. Within walking distance of most tourist attractions.
Stayed in April 2024
Reviewed: 10 April 2024
Barbara
United KingdomUnfortunately no view from the window and no WiFi in the bedroom. The food was very expensive for what we received.
Beautiful building, gorgeous bathroom & comfy bed.
Stayed in April 2024
Reviewed: 10 April 2024
Stephanie
United KingdomNothing
From the moment we entered we were greeted by friendly accommodating staff who couldn't do enough to facilitate our needs. All the public areas were immaculate and the room was stunning. I had taken a friend for a surprise 40th trip and the hotel kindly place a complimentary bottle in the room which was a lovely gesture. The location is perfection and hotels grandeur sits proudly in its settings. The bar's décor was lovely and the breakfast in the morning was the best both of u have ever had and we have stayed in a lot of hotels. We will definitely be returning and would highly recommend this fantastic gem to others.
Stayed in March 2024
Reviewed: 9 April 2024
Lizzie
United KingdomLoved everything about the hotel the rooms were large and spacious with beautiful decor and finishing touches. Was situated in a perfect prime spot for Edinburgh.
Stayed in March 2024
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