Reviews of Best Western The Webbington Hotel & Spa 3 stars
Loxton, Loxton, BS26 2HU, United Kingdom
#2 of 2 hotels in Loxton
Guests' ChoiceReview score
Based on 2921 hotel reviews
7.4Score breakdown
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Cleanliness
8.0
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Comfort
7.8
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Location
8.2
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Facilities
7.8
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Staff
8.9
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Value for money
7.7
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Free WiFi
7.6
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Reviewed: 1 May 2024
Terence
Spain39 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Fire alarm went off on 2 of the 3nightsof our stay seems that there is a problem that needs sorting out as this really upset our stay
Ok
Stayed in April 2024
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Reviewed: 30 April 2024
Roy
United Kingdom40 reviews7.0Good- • Leisure trip
- • Couple
- • Small Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Some staff with a very poor attitude needed more staff training. Poor signage around hotel..
Food was ok and drinks reasonably priced.
Stayed in April 2024
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Reviewed: 29 April 2024
Craig
United Kingdom2 reviews6.0“Lovely hotel, needs someone with new ideas”- • Leisure trip
- • Family with young children
- • Family Room with Double and Single Beds
- • Stayed 1 night
- • Submitted via mobile
The beds were super uncomfortable we hardly slept and most of the heaters didn't work so the room was very cold. The booking system for the pool/health sweet was very inconvenient as most other spa hotels we stay at doesn't have this in place.
The size on the room was great for our needs, the location is stunning and the breakfast was of good quality and very nice.
Stayed in April 2024
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Reviewed: 28 April 2024
Ken
United Kingdom6 reviews1 helpful vote8.0“Lovely rural peaceful hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The whole place could do with some renovation
We loved the view from the room, the hotel was quiet and comfortable.
Stayed in April 2024
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Reviewed: 28 April 2024
Simon
United Kingdom4 reviews8.0“A little overpriced for a single night with no breakfast but lovely location made up for that.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Bed was a little hard!
Location perfect. Peaceful.
Stayed in April 2024
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Reviewed: 25 April 2024
Jo
United Kingdom47 reviews5 helpful votes6.0“Beautiful setting, clean and staff friendly. Not recommended for a spa experience though.”- • Leisure trip
- • Family with young children
- • Small Double Room - Non-Smoking
- • Stayed 2 nights
This is not a spa hotel. Very deceptive, there is a pool and a sauna and a steam room, but they are not of a "spa" standard at all. It is a fitness centre with a tiny sauna & steam room and a small pool in a separate area. That was my biggest disappointment as my daughter & I wanted to enjoy these particulars facilities that were advertised.
The hotel was in a beautiful setting and lots of lovely space to sit and enjoy the views. The staff were very friendly and welcoming.
Stayed in April 2024
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Reviewed: 23 April 2024
Clare
United Kingdom1 review8.0“We did a lot in 24 hours but it was still very relaxing. Ideal birthday treat for my sis.”- • Leisure trip
- • Family with young children
- • Small Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The food was fine but nothing special.
The staff were all lovely, felt very welcome. The terrace was really nice for drinks. We enjoyed playing tennis and walking/running up the hill behind. Had very good massage.
Stayed in April 2024
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Reviewed: 22 April 2024
Dr
United Kingdom14 reviews2 helpful votes7.0“Love the webby. Just move the bloody steam room!!!”- • Solo traveller
- • Standard Single Room
- • Stayed 2 nights
- • Submitted via mobile
Still need to move the steam room to poolside 😭 Walls thin in modern part. Take earphones!
Still love the webby
Stayed in April 2024
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Reviewed: 21 April 2024
Woodruff
United Kingdom9 reviews6.0“Disappointed”- • Leisure trip
- • Family with young children
- • Small Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Facilities dated and no soundproofing at all. Generator noise very loud and room was very hot even though no heating on
Location for us worked
Stayed in April 2024
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Reviewed: 21 April 2024
Baiju
United Kingdom2 reviews8.0“I would certainly recommend this hotel to friends”- • Leisure trip
- • Couple
- • Small Double Room - Non-Smoking
- • Stayed 4 nights
Breakfast was very good and staff was very friendly and welcoming.
Stayed in April 2024
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Reviewed: 20 April 2024
George
United Kingdom19 reviews2 helpful votes8.0“A relaxing break”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Although good quality food the menu could be a bit more extensive. Although if only staying a couple of nights this should not be a problem.
Easy to find and well located for easy access to lots of Somerset tourist attractions. Very good facilities with pool,gym etc. Ģreat breakfasts and evening meals quality was good. All staff we interacted with were friendly and helpful.
Stayed in April 2024
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Reviewed: 20 April 2024
John
United Kingdom12 reviews2 helpful votes8.0“For an overnight stopover it’s great value with a good breakfast choice.”- • Business trip
- • People with friends
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
It’s tired and hanging together just. It’s a bit off the beaten track.
Good views. Great breakfast. Big rooms. Nice staff and very clean.
Stayed in April 2024
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Reviewed: 20 April 2024
Rebecca
United Kingdom3 reviews8.0“Great value for money. Great facilities. Comfortable hotel.”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
- • Submitted via mobile
Helpful, very friendly staff. Room was very nice for a relaxing stay. Swimming, gym and spa facilities were clean and enjoyable. Lovely location. Would recommend the cafe Frankie Howerd Cafe walking distance.
Stayed in April 2024
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Reviewed: 16 April 2024
Daniel
United Kingdom17 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Small Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Perfect location for Crook’s Peak.
Stayed in April 2024
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Reviewed: 16 April 2024
Deborah
United Kingdom19 reviews1 helpful vote8.0“Love this hotel. Staff are amazing and cant do enough for you. Will be back!”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 1 night
Changing room in spa needs work and was cold. Most of the lockers did not work.
Great breakfast and dinner okay too. Fabulous pool with swimming slots.
Stayed in February 2024
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Reviewed: 14 April 2024
Peter
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Pricing IE drinks food
The location and the breakfast
Stayed in April 2024
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Reviewed: 13 April 2024
Lovelette
United Kingdom27 reviews4 helpful votes8.0“A nice relaxing stay.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
no shops nearby.
The staff were lovely, they granted my request. Nice location away from the city. enjoyed the pool, steam and sauna. Good options for breakfast.
Stayed in April 2024
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Reviewed: 11 April 2024
Stuart
United Kingdom26 reviews2 helpful votes8.0“Very friendly and a nice character hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Lots of stairs !
Full of character
Stayed in April 2024
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Reviewed: 10 April 2024
Jane
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room with Double and Single Beds
- • Stayed 1 night
- • Submitted via mobile
Swimming pool was very busy. No bottle water in room. No dressing gown There was so much noise coming from one of the rooms above us , so didn't sleep well. I did ring the night porta, it saddly didn't make much difference.
Every where was so clean. Friendly staff I had the best massage. Facilities were great Food was great Great coffe Clean room
Stayed in April 2024
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Reviewed: 9 April 2024
Catherine
United Kingdom18 reviews2 helpful votes7.0“Overall a good stay and nice hotel”- • Leisure trip
- • Couple
- • Small Double Room - Non-Smoking
- • Stayed 6 nights
Not telling us before arrival and when booking that there was a Freemasonry day that took over the hotel The pool and gym were shut that day No offer of a discount given Booking of time slots in the pool was ineffective as often people did not show up at their booked time Other people could have used the facility
Gym and pool area Restaurant and seating area was very good All staff were very efficient
Stayed in April 2024
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Reviewed: 7 April 2024
Pauline
United Kingdom15 reviews2 helpful votes8.0“Very good value. Would stay again.”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Public areas were rather dated and could have been a bit cleaner.
Staff extremely helpful and polite. Quiet and safe location. Evening meal offered good gluten-free menu and was well cooked and reasonably priced. Good selection at breakfast , including fish (though portion matchbox-sized!).
Stayed in March 2024
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Reviewed: 6 April 2024
Paul
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Small Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nice buffet breakfast
Stayed in April 2024
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Reviewed: 5 April 2024
John
United Kingdom18 reviews8.0“It was a peaceful rest”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The hotel was very tired looking inside and out, the bar sofas need replacing however the restaurant was good.
The breakfast was very good and the staff were very helpful. The swimming pool was excellent and very clean, again the staff were very helpful and pleasant.
Stayed in April 2024
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Reviewed: 2 April 2024
Kristina
United Kingdom1 review8.0“Small room but good facilities.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
The room was much smaller than expected. It was a standard room so can’t imagine how small the cosy double room was. Overall, the room felt a bit basic.
Restaurant was very child friendly and good selection of food. Not too busy either. Loved the swimming pool, having to book beforehand meant it was never overcrowded and free towels was a very useful bonus.
Stayed in March 2024
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