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Reviews of Comfort Sleep

Westmead, Windsor, SL4 3NN, United Kingdom

#13 of 15 B&Bs and Inns in Windsor

Guests' Choice

Review score

Based on 28 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.2

  • Location

    6.9

  • Facilities

    6.1

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Wardrobes and drawers were full of clothes and other peoples belongings

    Nice and clean

    Stayed in May 2024

  • Reviewed: 14 May 2024

    5.0
    Low expecttions make you happy.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No toilet paper in the toilet, no cutlery to eat with: 2 spoons, two knives and 1 fork. No clean pan to cook with. I washed the least problematic 2 to cook my food. A pan full of greenish water forgotten under the kitchen sink as well as a mug on top of it full of the same liquid.

    The bed was comfy and the room fairly clean.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night

    Value for money and not agreeing to refund previous booking. As it was both our fault.

    Cozy, welcoming

    Stayed in March 2024

  • Reviewed: 20 May 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    Dirty stained sheets in one of the rooms. Random men’s clothes and razors in bedroom draws

    Stayed in May 2024

  • Reviewed: 12 May 2024

    1.0
    If your down on your luck, need a half way house, or like sleeping with one eye open then this is the place for you!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Our bedroom (room 7)had been broken in to or the door forced(frame split and door busted)There was no way to secure it internally. We were asked to put a padlock on the outside when going out. Very random things in the room- like a huge and very worn orange corner sofa. And a busted ikea table and two faux leather chairs that you had no place to put them. Other rooms had TV’s but room 7 didn’t. Holes in the carpet. Room 7 is directly behind the communal shower and bathroom- expect to hear EVERYTHING from other guests going about their hygiene and toilet routine. One towel between two No mirror in shower room No glass or plastic cup to rinse your mouth after brushing your teeth. Damp smelling shower room. Poorly lit shower room No shower shampoo/soaps. Very small stairs. Host taking calls in the back garden at 11pm when your trying to sleep with a 4.30am start.

    Free (on street) parking (the only reason we booked tbh). It’s a short walk into Windsor, but the areas a bit dodgy, once you’re two streets away it’s fine with some decent pubs and restaurants on route.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    4.0
    Not great
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    In my room, I opened the wardrobe to put my clothes in, I didn't expect to find other people's clothes in it. In the other room, there were stains on the ceiling, holes in the carpets, the shower stunk, and the trims around the door were missing.

    The owner was nice and the beds were comfortable

    Stayed in April 2024

  • Reviewed: 23 April 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 1 night

    I changed date for the booking for the week before and i send a request a month in, which was declined and for no good reason. I will raise this with booking but i dont think they can do anything about it. The host was not generous and i was forced make 2 bookings. Not happy!

    I changed date for the booking for the week before and i send a request a month in, which was declined and for no good reason. I will raise this with booking but i dont think they can do anything about it. The host was not generous and i was forced make 2 bookings. Not happy!

    Stayed in March 2024

  • Reviewed: 22 April 2024

    4.0
    Not that great
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean. Host told us we could use the kitchen, which was clearly the family kitchen, but it was unhygienic. Bathroom wasn't clean either. The whole set-up was very strange. There were clothes in the wardrobe and drawers in the bedrooms we had.

    Beds were comfortable. Host was friendly.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    3.0
    Glad it was just one night would not have stayed two
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    There was no way of securing the door leaving children feeling vulnerable

    Stayed in April 2024

  • Reviewed: 12 March 2024

    2.0
    Don’t go there unless you have absolutely no other options
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No Wi-Fi, no tv, no windows other than a blacked out patio window going??? It was cold and uncomfortable

    It was cheap

    Stayed in March 2024

  • Reviewed: 11 March 2024

    2.0
    Very poor standard accommodation
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The door had previously been smashed in, so the door handle didn’t work. You locked it on the inside with a bolt and on the outside I had to use a coded padlock to secure the room when I went out. There was also a small hole in the door which had toilet paper stuffed in so others couldn’t view inside. There was a hole or 2 in the very worn carpet and the set of drawers was unopenable as it was about to fall over. There was also a foul drain smell in the shower room and the basin had a reasonable size chip in it. No mirror either. I’m not usually the complaining type, but this room, was terrible. I’d advise to avoid, sorry. The bedding certainly seemed clean however. 1/10 I’m afraid

    Unfortunately nothing

    Stayed in March 2024

  • Reviewed: 23 February 2024

    1.0
    Creepy/uncomfortable/unclean
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The accommodations are shared with the family who owns the home- which was NOT specified when booking. It felt very unclean.. I slept fully clothed on top of the blankets and wouldn’t sit on the toilet. Doors don’t lock, so full access to passports and personal belongings while you’re away (nothing we had was stolen). Also kept hearing some sort of device (that we couldn’t find) saying that power was low- so got very creepy vibes that something besides all of the outdoor cameras- could be watching us in our room. We were very thankful we only had one night stay here.

    Only thing good about this location was parking.

    Stayed in February 2024

  • Reviewed: 3 January 2024

    2.0
    I really wouldn't recommend it!!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    No proper door lock...just a padlock 🔒 that didn't work on a broken in door for the outside and some basic attached locks on the inside of the door. That the lights were so dim it wasn't easy to see in the room. There were no mirrors, bins or room toilet ( only a filthy shared one ) the shower and sink in the room were grim. The bedding smelt like others had been sleeping in it for months without being washed; so slept on top! There was no room kettle, cup or anything really!? I'm not sure why it's called 'Comfort Sleep'!? As l didn't and couldn't wait to get out of there! I really wouldn't recommend it unless you're alright paying for that! The room isn't anything like the photo!

    There was a last minute available room!

    Stayed in January 2024

  • Reviewed: 29 November 2023

    10
    Beautiful place to stay.
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 28 nights
    • Submitted via mobile

    N/A

    The hospitality.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Felt a bit intrusive as it was a family home.

    Central and free parking.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Big room&comfortsble bed.

    Great location!

    Stayed in November 2023

  • Reviewed: 30 October 2023

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 1 night

    The sheets definitely were not clean. I could smell the last people who had slept there. The gentleman showing us our room failed to mention the ensuite bathroom was just a shower and a sink and the toilet was a shared facility between 3 or 4 rooms out in the hallway. The shower and sink themselves were dirty and covered in rust. there was no cups or anything in the room not even a bed side table. Just a bed. and the curtains were stick on. Was awful do not stay here. It is literally a room in a house which i didn't realise at the time of booking.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    2.0
    Appalling
    • Business trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 1 night

    Everything Approach to me by the person i might was poor, mucked around with initial facility, no lock on room door. not told it was in a family residence. moved to another premises where the shared bathroom was appalling, dirty and with used bottles everywhere. down stairs toilet was dangerous, with broken light bulb, smashed sharp tiles. Kithechne had not been cleaned in some time, dining area was covered in dirty washing

    Nothing

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!

    Stayed in October 2023

  • Reviewed: 28 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 23 May 2024

    3.0
    Wasn’t exactly as advertised.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 8 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

Showing 1 – 25

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