160 Cromwell Road, Kensington, Kensington and Chelsea, London, SW5 0TL, United Kingdom
#244 of 1,009 hotels in London
Guests' ChoiceBased on 84 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.4
Staff
9.4
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 25 March 2024
Iryna
Czech RepublicVery cozy,clean,great location
Stayed in March 2024
Reviewed: 8 February 2024
Linda
United KingdomN/A
One of the ladies working on breakfast remembered us from last year! She must meet so many people over the year, it clearly matters to her, and she clearly enjoys her role. The team were all really friendly. Really clean. Great location.
Stayed in February 2024
Reviewed: 30 December 2023
Jeanette
United KingdomThe double bedroom was very small and a comfortable seat to relax in would have been nice other than the bed.
Excellent variety of hot and cold foods as a breakfast selection.
Stayed in December 2023
Reviewed: 21 October 2023
Rolf
South AfricaRooms are very small ,dated TV .. no dedicated sports channel.. no bar fridge ..
Relatively centre ,
Stayed in October 2023
Reviewed: 10 August 2023
Steven
United KingdomWe were able to use the bar area for meetings, which was great. The outside patio area was also nice for meals.
Stayed in July 2023
Reviewed: 1 August 2023
Ali
United Arab EmiratesFood
Location
Stayed in July 2023
Reviewed: 26 July 2023
Anderson
BrazilAir conditioner was not working properly.
Everything was good
Stayed in June 2023
Reviewed: 15 July 2023
Vanessa
FranceNone
Everything was perfect, clean, nice staff and they let me use the stairs without problem (because Iam claustrophobic and sometimes people doesn't understand)
Stayed in June 2023
Reviewed: 24 June 2023
John
AustraliaWe loved everything. There was nothing we did not like.
Everything was perfect including the restaurant.
Stayed in May 2023
Reviewed: 18 April 2023
Jim
AustraliaGreat central location to Earls Court restaurants, Hyde Park, museums and tube stations. Excellent and friendly staff who accommodated our need for a room change without hesitation.
Stayed in April 2023
Reviewed: 13 April 2023
Tanya
United StatesGreat King size beds but rooms small. Small balcony.
Foyer beautiful and great restaurant / bar
Stayed in April 2023
Reviewed: 6 March 2023
Gary
United KingdomThe room and bathroom size.
We were in room 419. The room was so small. And the bathroom was impossible to manoeuvre. It was tiny.
Stayed in March 2023
Reviewed: 29 November 2022
Dmytro
NorwayAmazing hotel, good location, close to both Gloucester road and Earl’s Court underground and few bus stops. Friendly staff, good service.
Stayed in November 2022
Reviewed: 27 November 2022
Mark
Irelandthe bed was a little small but the room itself was very well equipped and very clean
brilliant staff from the lovely breakfast waiter & waitresses right through to the night staff, they are a credit to the hotel. Excellent location being only a short walk from Earls Court tube station, food was top quality and no request was too much
Stayed in November 2022
Reviewed: 20 November 2022
Bo
Swedentwin bed a bit tight
Good location, friendly Staff, Nice breakfast room
Stayed in November 2022
Reviewed: 19 November 2022
Jeffrey
United Kingdomlow shower pressure and room was small
location, unique and beautifully appointed facility, friendly staff, very good restaurant
Stayed in November 2022
Reviewed: 17 November 2022
Marian
United KingdomGreat location, friendly staff, lovely decor
Stayed in November 2022
Reviewed: 16 November 2022
Victoria
United Kingdomthe location was superb staff we're the friendliest I've encountered hotel was clean and room servicing was good
Stayed in November 2022
Reviewed: 15 October 2022
Madeline
Indiarooms and bathrooms were too small
clean room and loos
Stayed in October 2022
Reviewed: 7 September 2022
Ashley
United Statesbooked for the use of rooftop space, but it was closed during our visit. wish we had known when we booked. other than that the hotel was nice, staff was really great!
great location, lobby & staff!
Stayed in August 2022
Reviewed: 18 August 2022
Gemma
United Arab EmiratesThe rooms are very small. They are still comfortable but its tight with a big suitcase if you don't want to unpack all your belongings. honestly for central london though its fine and doesn't negatively impact your stay because everything else is o on point.
The staff really make this hotel, all of them are pleasant and professional and happy to go the extra mile. It feels like a boutique hotel even though its under the Marriott chain. Breakfast is great. Decent varied menu for dinner. Great Location. Lovely terrace garden. Excellent value for money. and they have air conditioning.
Stayed in June 2022
Reviewed: 8 August 2022
John
AustraliaThe bed was a little small. We knew the room would be compact but hoped the bed would be a little bigger.
The hotel was lovely, the staff were very friendly and helpful, the room had everything we needed and the location was exceptional. We had our own air-conditioning which was great given how hot London was in July.
Stayed in July 2022
Reviewed: 31 July 2022
Brandy
Nigeriasize of the room
center of it all
Stayed in July 2022
Reviewed: 18 July 2022
Gemma
United Arab EmiratesBreakfast could have been a little better, there is limited options for hot food if you have dietary requirements.
Staff were incredibly helpful and professional. Location and value for money (considering the location) was great.
Stayed in June 2022
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