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Reviews of Kefalonia Bay Palace 4 stars

Αγία Ευφημία, Kefallonia, 28081, Greece

#34 of 68 hotels in Kefallonia

Guests' Choice

Review score

Based on 150 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 June 2024

    8.0
    Amazing location and great value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Great value for money. The hotel is dated, but the location is amazing! Walk to everything in town, with spectacular views and amazing sunrises and sunsets!

    Stayed in May 2024

  • Reviewed: 19 June 2024

    7.0
    Lovely relaxing holiday with great location near town
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Poor level of staff training and minor ground maintenance

    Great location and nice setting

    Stayed in June 2024

  • Reviewed: 19 June 2024

    7.0
    Very pleasant.
    • Leisure trip
    • Couple
    • One Bedroom Villa with Private Pool & Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The property has great bones, it just needs a revamp. Breakfast was basic. Given most of the guests were English, I think it would be a good idea to provide English/black tea.

    The location was good, great restaurant nearby - Paradise Beach. Staff were friendly. It was clean and good sized room.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    First impressions good, but the staff in the restaurant were awful. We put it down to lack of training. Awful service and not very good English, which you need in hotels with a large number of English staying. The food was dire. Both my steak and my husbands salmon were over cooked and very dry. We ended up leaving it. I would recommend this hotel only if you don't eat dinner here. The breakfast was good though

    Lovely views, excellent pool, large room with large terrace

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Lovely hillside villa stay with the most beautiful bay views.
    • Leisure trip
    • Group
    • Two Bedroom Villa with Private Pool & Sea View
    • Stayed 4 nights

    The only option available was half board. I'm sorry to say (because they were so lovely) that the food was really not good. They were so kind and made special meals for the vegan in our group, but the cooking wasn't good (not unsafe or unclean, just not tasty). The place is on a very steep hillside, so it's not great for people who aren't fit or have difficulty walking. There is a lift, but even that is some stairs up. It's possible, just not ideal. When we arrived one toilet didn't work and the key didn't work, which was frustrating as we'd travelled 13 hours - this should have been done beforehand. But they fixed both quickly and we didn't really mind.

    Lovely hotel, overlooking the water. We wanted a second room for our adult daughter, so ended up with a villa with a private swimming pool. The villa was big and beautiful with a large terrace and the view extraordinary. Wonderful, smiling staff, great choices at breakfast (including vegan). Walkable to a small fishing village, and Sami, the caves and other beaches are all within a 20 minute drive. Property is about 45 minutes from Poros port and 10-12 from Sami.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    8.0
    Exploring Kefalonia
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    The same feature that affords stunning views makes for steep hills and many flights of steps to access the communal areas and the pool. There are two external lifts to help with the slog, but when we visited only one of the lifts (thankfully the one we needed!) was working.

    The location is stunning, and the hotel, set as it is literally on a cliff face, gives wonderful views of the bay. There is parking on site. Breakfast was varied and substantial, offering hot food, typical Greek sweets, cakes and pies, cereals, fruit, juices and hot drinks.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Ignore negative reviews and drink in a wonderful views
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Steps but a small price to pay for the stunning views

    Best view ever and great staff and tasty breakfast

    Stayed in June 2024

  • Reviewed: 27 May 2024

    9.0
    hotel nice and peaceful in May. lovely little town and tavernas nearby if your prepared to walk
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    2-3 lifts required to get up to accomodation. Not very good for those with trouble walking to get back from the town.

    Beautiful hotel with lovely swimming pool. Lovely little beach (down steps) with Taverna close by. Caught taxi from Sami (taxi rank available) much cheaper than hotel or booking.com quote.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed and pillows were comfy. Great view from the room. Nice pool. Breakfast was good. Easy walk to beach and restaurants.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Fabulous hotel , but very steep slopes up the hotel and around the area
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very steep slopes and steps to negotiate My partner has mobility issues

    Stunning views and accommodation Would return 😃

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    See above
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Walking distance (400m) the seafarer yacht base and a perfect place to chill for a day by the pool after a two week flotilla trip

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    That is one big hill to walk up to your room

    Great view Pool Fresh orange juice at breakfast

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had difficulty checking in, because the reservation was not transmitted. As an apology the manager upgraded us to the best room available and by the next morning everything was sorted out. They really go above and beyond. The view is absolutely gorgeous and the also have a big and delicious breakfast

    Stayed in April 2024

  • Reviewed: 25 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    rooms needed updating especially the bathrooms. walk from the swimming pool to the toilet was up quite a few stairs.

    breakfast was good. view from the pool was amazing as was the view from the building. staff were very friendly.

    Stayed in September 2023

  • Reviewed: 15 October 2023

    9.0
    Great hotel, well situated giving easy access to all parts of the island
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights

    We went the last week of the season, which meant that it was a very peaceful stay but still great weather. However, the trade off was that the food in the restaurant was a bit more limited in range as deliveries from the mainland had ceased.

    Breakfast was excellent. The location is fantastic…on the edge of a very pretty coastal village. We really liked the fact that it was on a hillside with superb views. Fabulous pool.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    We expected that the food will be more tasty and different

    Everything was good instead of food, every time we saw the economy

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Nice hotel with incredible views from room and bar terrace
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    the general upkeep of the hotel external areas is lacking and in need of some repairs and also the bathroom facilities in the room (superior sea view) are tired and need updating. As were end of season there didnt seem to be enough staff and the bar wasnt staffed. The main issue with the hotel which some will find a big issue is the climb up from the car parking area, to the rooms. There is a lift I understand but not conveniently located. But we would stay again if in agia efimia. Its also about a 7min stroll down to the village but that was fine with us.

    Hotel is in an amazing location and all rooms have incredible sea views. Room was spacious with good comfy bed.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Beautiful place to watch a storm pass and chill out.
    • Leisure trip
    • Couple
    • Family Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were dated and the bathroom had a mildew smell.

    The views of Ithaca and the bay were beautiful. The food on half board was good.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Great location, lovely staff and relaxing pool!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    Food at the hotel wasn't great, we had half board but decided to go elsewhere for evening meal on our second night - however the waitress was lovely! Bathrooms were a bit outdates, but not an issue.

    Great location with stunning views! The staff were lovely and very helpful, even offered us free late check out. The pool was great, super clean with plenty of space for everyone. Nice big rooms which were very clean.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower/decoration/breakfast

    Location / facilities /view

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    A great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Dated fixtures and bathroom, AC old and needed replacement/servicing as struggled to maintain temp.

    Spectacular views, friendly staff, beautiful pool, easy walk into the pretty village. Breakfast and pool bar snacks/drinks were great.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Lovely holiday relaxed atmosphere with amazing views
    • Leisure trip
    • Family with young children
    • One Bedroom Villa with Private Pool & Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Not a major issue but fittings and bathrooms are beginning to look a little dated Due for upgrade

    Amazing views Lovely pool- you private pool on some villas

    Stayed in August 2023

  • Reviewed: 1 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had 2 beds instead of 1 large

    The view and the room

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    A stay in paradise
    • Leisure trip
    • Family with young children
    • Family Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Fabulous views and location. Very relaxing

    Stayed in August 2023

Showing 1 – 25

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