Calle 30 de Junio, 17001 Flores, Guatemala
#18 of 37 hotels in Flores
Guests' ChoiceBased on 175 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.3
Staff
9.0
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 23 April 2024
Teresa
CanadaThe views were great. The pool was nice. Everything was comfortable. The hotel restaurant was good too.
Stayed in March 2024
Reviewed: 7 April 2024
Mayra
United StatesAdvertise shuttle service, but charged more than double of a regular taxi from the airport
Amenities and service
Stayed in April 2024
Reviewed: 23 March 2024
Sergio
United StatesThere was no flexibility on getting my room before 3pm. Walking up to the 4th floor.
Location can't be beat. Staff was polite and the property was very clean
Stayed in March 2024
Reviewed: 24 February 2024
Sandi
CanadaStairs! One of us has bad knees.
Very convenient location. Lovely view. Accommodating staff.
Stayed in February 2024
Reviewed: 13 February 2024
Philip
United StatesI had a great room and the staff was really helpful, so I don't really have any complaints.
Location is great. Be sure to get a room with a balcony overlooking the water. If you are not a sound sleeper, bring ear plugs.
Stayed in January 2024
Reviewed: 9 February 2024
William
United KingdomThe room and was very tired and dated and didn’t look clean. The beds took up nearly all the space leaving only a small circulation
V helpful staff who organised our trips/tours and a picnic to take with us to Tikal. The hotel has a wonderful position overlooking the lake and the sunsets
Stayed in February 2024
Reviewed: 5 February 2024
Kim
CanadaRooms wernt necessarily dirty but the grout sure looked it. Rooms were basic. Cold water was actually hot water tap. Loud music most nights so ran the air conditioner to help drown out the noise.
This hotel was in a great location to see the sunset. Our room had a little enclosed balcony that the windows opened up. Very cute! Breakfast was good and large portions. The pool was clean but needed a little more sun to heat it up.
Stayed in February 2024
Reviewed: 28 December 2023
Anna
NetherlandsVery friendly staff, very nice lake view from the terrace. The swimmingpool is small but gives a nice refreshment at warm days. The food is excellent and waiters are friendly as well. The location is lovely
Stayed in October 2023
Reviewed: 18 December 2023
The_hedonist
FinlandThe bathroom a bit moldy but I guess you can't avoid it in this super humid environment.
Perfect location, right by the lake, hotel is cozy and nice. Staff is very helpful and attentive. Nice pool starts right from the reception 😀.
Stayed in December 2023
Reviewed: 5 December 2023
Maximilian
GermanyWiFi is bad
View, room, restaurant and bar, pool
Stayed in December 2023
Reviewed: 16 November 2023
Mike
CanadaWifi was kind of spotty but it may be more of the country than hotels fault.
Great staff we got our free breakfast to go and was very convenient. Nice sized rooms 👌 and was very close to lake for swimming 🏊♀️
Stayed in November 2023
Reviewed: 12 November 2023
Nora
FranceA little bit noisy from our room because of a bar or nightclub close by
View to the Lake Organization of tours super efficient Very nice building Super nice staff
Stayed in October 2023
Reviewed: 1 October 2023
Steve
United StatesThe electric plug next to the bed didn’t work
Due to an electrical failure the air conditioning did not work
Stayed in September 2023
Reviewed: 1 September 2023
Rachel
United StatesFor the price, the bed was not comfortable at all
Good location, nice view of the lake, pool was great, staff was also very helpful helping us get a lunch to go and a taxi for an early morning, having a personal deck was also nice
Stayed in August 2023
Reviewed: 29 August 2023
Ignacio
SpainA restaurant/bar played really loud music until past midnight regularly (not the entire night though) which would be completely heard in the rooms.
Very well located on the edge of the island with lakefront views and in front of the small dock to swim in the lake. Room has very good A/C and fan. Very good a la carte breakfast and close to any other thing you might need on the island (shops, restaurants, etc.)
Stayed in August 2023
Reviewed: 27 August 2023
Leanne
United KingdomThe room needed a little TLC, maybe a lick of paint. The lamps were not in good condition and were really grubby but when i mentioned they had them changed which was great. The bar food and drinks are pricey and not that great.
Great location right where the sunsets. Loved all the toiletries that were provided and also the animal shaped towels that were left each day, that was cute. Mozzy nets all in good condition. Aircon. Shower was amazing! Staff on the reception are really helpful. The pool is great place to watch the sunset.
Stayed in August 2023
Reviewed: 18 June 2023
Lauren
United StatesThe bathroom had some mold/mildew and ants, but overall I’d still recommend staying here.
The location with the view of the lake and also the pool were the best parts. Breakfast was yummy too. We had a twin room with a little porch/balcony. In a cooler season it would have been nice to enjoy the balcony. The front desk staff were friendly and helpful.
Stayed in June 2023
Reviewed: 31 May 2023
Maria
United StatesThe facilities, the view of the beach, the cleanliness of the hotel and the staff attention.
Stayed in May 2023
Reviewed: 19 May 2023
Peter
PeruLa vista al lago es insuperable
Stayed in May 2023
Reviewed: 12 May 2023
Anna
Polanda bit overpriced
The view on the lake, spacious room, cute balcony, filling breakfast, extra drinking water and late checkout
Stayed in May 2023
Reviewed: 1 May 2023
Eva
ArubaThey should offer better takeaway breakfast options. A granola bowl to go, a fruit bowl and so on
The pool area after a long, hot day in Tikal is an absolute must! We got a room on the fourth floor with a great view to the lake
Stayed in April 2023
Reviewed: 1 May 2023
Charles
Germanynot the greatest staff at reception hot water costs extra for a tea costs extra an hour more at check out day costs extra
great view great food at the restaurant, amazing cook
Stayed in April 2023
Reviewed: 26 April 2023
Laura-li
GermanyRoom was a bit small with two beds in it. Bathroom really needs some renovation.
Location is great. Pool was nice. Staff was friendly. Food was good. WiFi was good. They prepared breakfast so we could take it on our tour early in the morning.
Stayed in April 2023
Reviewed: 15 April 2023
Johan
NetherlandsThe bathroom was so small, no place for the towels or anything else.
Perfect location with a view on the lake.
Stayed in April 2023
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