No amenities

Breakfast

Stayed in September 2022

It is not a 5 star hotel, 4 star at best…. Also the hotel is clearly in need of renovation.

Hotel has a nice pool area

Stayed in September 2022

beach not very interesting

beautiful

Stayed in July 2022

The quality of the food is not as good as it was (I was here before and I came back more than 5 times and good food was a reason). There seems to be a little lack of organisation, for example, one day, there were not available beach towels until after noon and also another example we sometimes waited even more than 15 minutes to get a drink at the bar.

All improvements brought to the hotel. The new restaurant, new beach bar, improved beach. You can see that some investments were made.

Stayed in August 2022

Beach as such not very well prepared, at 5* hotel private beach I would expect somehow more "user friendly" coast. All around big stones, without shoes you can not go to the water anyhow. Lazy and passive waiters! (it is about men, girls/ ladies more friendly, active and professional). Extremely high price which does not correspond to the level of service and general hotel infrastructure quality! In spite of Booking.com guarantees payment in €uro, hotel charged the accomodation in Croatian Kuna. Will complain about it to Booking.com (lost approx €uro 350,- due to exchange rate diff).

Hotel infrastructure and facility very good. Location as such nice as located directly on the coast. Very good food in the hotel. Very well prepared and good food quality breakfast. Acceptable food quality in other 2 restaurants located in hotel area/ resort. Very modern and quite well equipped gym (located 200 m out of the hotel in special building).

Stayed in August 2022

The hotel was ok, however, it seems a bit over priced for what it offers, it is more suitable for families with kids.

Stayed in August 2022

Everything is very old and do not smell well. Rooms are old, wooden, not very clean, bathroom is connected completely with the room???!!! Beach is not adapted at all, sea is clean but entrance in the sea is difficult and not comfortable. Beach equipment is old wood with many ants. I had a lot of bites of mosquitoes from room and does not look as usual so I think there is high possibility that rooms within this wooden furniture have also bed bugs. New 3 stars hotels are much better than this. I feel robbed. Prices are extreme, and not in compliance with 5 stars at all.

It is paid for 5 stars hotel. This is definitely not 5 stars hotel from all aspects, so in summary there was nothing to like except location.

Stayed in July 2022

In the room: it is not possible to have separate light in the toilet, because it is done together with bath room. If someone sleeping in the room you have to disturb, because transparent wall. Small thing but have to be change.

Breakfast - good as before

Stayed in July 2022

This is not a 5 star hotel. Max 3. It’s starts with entering trough the barrier. They don’t say welcome, but they open the window and say rude Yes? Then they can’t find you and have to spell your name 5 times. Then the reception, no doorman and rude reception lady with obviously no experience at all. The interior is old, dated and broken. There is loud music in all restaurants so you can’t talk. Food is ok though. Rooms are a total joke. Old beds with sheets that don’t even fit. They use double sheets for a singe cover?? Airco does not work so very hot and lot of noise only. (You can’t sleep for sure) . Beds are very uncomfortable. We think al lot of reviewers are fake and bought by the management. Pools are dirty and Tiles are loos and damaged, so you can hurt yourself. Beds at pool very old and dirty again! They also think that all clients are German!! Towel boy again rude and clear not enjoying his work at the pool. Max 3 star hotel maybe 2! This has nothing to do with holidays after a year of working at home. Here you are a walking ATM for rude management, nothing more nothing less!!

leaving after one night was the only positive here!

Stayed in July 2022

the room service didn’t work at all, horribly service

the facilities

Stayed in July 2022

hotel felt soulless, drinks and food were expensive, staff were clearly instructed to hard sell and recommended the most expensive options immediately when asked. rooms didn’t have a separate bathrooms and were small and not very comfortable

beautiful surroundings, well kept gardens

Stayed in June 2022

The pools were very cold. No warm water! The beds weren't comfortable, my back hurts a lot.

The food was very good!

Stayed in April 2022

Pool cleanless is poor. staff ok, but sometimes not qualified for their position.

Stayed in April 2022

dinner

spa

Stayed in January 2022

Our main impression: Lack of offering in and around the hotel outside of the summer season. We visited in November for a wellness weekend. As there was no opportunity to go to the beach, or eat at nearby restaurants, we relied much more on what the hotel had to offer. It wasn´t much. There is only ONE restaurant with a buffet and no a-la-carte offering. The venue is also a typical breakfast amenity, so if you hoped for a nice "evening" place to have a dinner, you´d better hop into your car and go to Zadar (a 15-20 min drive). Moreover, the hotel had NO OPTIONS to order anything to eat after 10 pm!! There is not even a vending machine.... So if when we got hungry on Saturday evening, the only option were quite expensive peanuts from the mini bar. There was no food delivery service and the only suggested option on Saturday after 10 pm was get into our car and drive to a McDonalds drive-in in Zadar. We were also hardly able to get any appointments for spa and wellness treatments for the weekend. It seems due to lack of personnell in winter. The hotel has some nice pools and you can also swim in the outside pools, but the water was relatively cold for such conditions. So, all in all, despite the beautiful environment and the impressive location, we didn´t have much to do there. What we learned is, that this is a hotel for families with kids rather than a spa and wellness retreat for couples who want to have a relaxing weekend. With this offering, we wouldn´t visit Falkenstein Iadera during winter any more.

Great location for a weekend getaway, wonderful surrounding of the hotel, great for long walks ba the sea. The staff is very friendly and helpful, so despite some negative experiences, that aspect was really positive.

Stayed in November 2021

The steak restaurant had permanently big ants falling from the ceiling. staff mentioned it is like that, and they cannot change it. It s not the staff s fault, they were friendly, it s management who should either close the restaurant or treat that problem. for a hotel that pretends to be high level, this is NOT supposed to happen. Having big flying ants fall off the ceiling in your steak, wine and body is just disgusting and not tolerable for this standard. was management on holidays or do they not care.....

Stayed in October 2021

This hotel needs a lot of attention. For one, the positive reviews are either old or were purchased. The hotel staff is not attentive and the facilities show it. There was dog poop on the floor outside of our room, stains everywhere, and towels that could have been there for days. We went to the “Steak” restaurant, which has more pizza than steaks. The food is mediocre at best. We tried, key word being tried to go to book a spa. The front desk told us there was plenty of spots and no rush to book, but when we went to the spa the place was completely booked. In hindsight, thank it was booked. The spa has seen better days. The staff was rude and a few too many guests were with their much younger dates than was for comfort. I think this hotel might be a swingers or very adult hotel.

There is very little that is positive about this hotel. The hotel had decently fast WiFi.

Stayed in October 2021

This hotel is over priced and not at all a Real 5 star hotel. Services are limited. I asked for some spa treatments and never got a response, they do not serve Food and drinks at the beach at all. Rooms are super small with open shower and bath and there is no privacy at all, toilet has owful wooden doors that cannot be closed properly. Breakfast is really poor. Food choose is super limited in pool bars and at breakfast. All in all this is solid 4 star hotel.

It has great Location, beautiful Nature and beach around. Great Sea Food restaurant at the beach. Staff at the restaurants and bars are nice.

Stayed in July 2021

The matress is not comfortable.

Everything was great. We enjoyed the pools, the surroundings (gardens and restaurant near the sea), the staff was really really profesional (congrats to the ones that made the recruiting) and the food was great.

Stayed in September 2021

The housekeeping staff come very early!

Everything! The facilities, the restaurants, the food, the cocktails, the wine, the location, the pools, the spa, the beach… But most of all, the employees. I cannot sing the praises of the people that work at the Iadera highly enough. Special shout out to Goran and Tania but there were many other amazing people working there.

Stayed in August 2021

Didn like the prices becouse facility and service is not 5 stars

Sheats are wery soft

Stayed in July 2021

Some of the staff members attitude

Not all staff understand what is 5* service. Too relaxed and on one occasion one of the staff members being rude. I have put an official complaint in via email and haven’t heard back.

Stayed in May 2021

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Stayed in June 2024

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Stayed in May 2024

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Stayed in May 2024