1. The breakfast included during the stays. I stayed for 5 days. Everyday the menu options is the same. Could have any other choices rather than Nasi Goreng, Mee Goreng, English breakfast, Ham & Cheese and Soto Bandung. It'd be boring if need to eat the same meal for the whole week. 2. The reception has no aircond. The guest would be sweating like crazy while register, could have at least a fan. 3. A bit exhausting as you have to climb 4 stairs for the penthouse.

1. The atmosphere was quiet as it is located within the neighbourhood area. 2. Penthouse condition was tiptop. Clean! True to pictures shown in the website. 3. Breakfast was okay. Got 2 options, to have it in the room/in the cafe itself. 4. The staffs were very friendly, and attentive.

Stayed in May 2024

the bathroom quite small

clean, feels like home, near from toll pasteur

Stayed in December 2023

Family room ada di lt dasar. Jadi lansia friendly

Stayed in December 2023

So many ladders, not recommended for elderly

Exciting room decoration

Stayed in November 2023

As it was near the road, a bit noisy.

The family suite was clean, bright & comfortable. We could request for breakfast to be served to our room as well.

Stayed in November 2023

The rooms are closed to each other. the corridor is quiet small, which is fine for us as long as the staff can keep it quiet. We had neighbors with kids. They made quiet noise. The staff could have reminded all the guest to mind other's convenience.

I like the ambiance. It feels like home.

Stayed in July 2023

Not much

Very clean, location is good, good facilities

Stayed in July 2023

The cafe downstairs service is not good. I did phone them to order coffee at 3pm (just a while after checked in) and nobody pickup. When I went downstairs myself to order at the cafe at 5:30pm the staff told that it is closed already, but the information of cafe close time is 7pm. And it was Saturday. So I have to go to the nearby coffee shop to buy a coffee.

Stayed in June 2023

Gada lemari baju

Location so calm

Stayed in June 2023

I ordered DOUBLE BED room but turned out it was given to other guest. So we got TWIN BED. Luckily I went there with my female cousin, so it was okay. But actually, it should be my husband who suddenly cancelled the trip. I couldnt imagine my husband and I had to sleep separately due to the property failed to provide my exact order. I plan to stay here again next time so please do not repeat the same mistake. Please do not take our bed request lightly.

there are water dispenser so I can get hot and cold water anytime. we also can make morning coffee or tea ourselves. they also have small cafe and it is not overpriced, unlike other places which usually charged too much. It made us feel like in our grandma’s house.

Stayed in June 2023

The breakfast served too late, it said at 8 AM (while it written at 7AM) but in actual served at 9 AM which I have already go to office. So I got NO breakfast, while I choosed option 'with breakfast'

The house is clean and neat

Stayed in May 2023

netflix

Stayed in April 2023

As a matter of suggestion: kitchen set (spoon, fork) should be enough to cater for 4 to 5 guest, one electric stove is not working and should be fixed. Penthouse room is not recommended for a family with elderly as no lift and have to step up 3 floors. Iron should be available without prior request. A signage of "slow response due to lack of staffing" should not be put at the reception desk as this will discourage guest and putting the image that the hotel reluctant to serve the guest, where the facts your service is already fine.

Spacious penthouse type of room with two bedroom, homey decoration and kitchen. Bathroom is clean and feel at home. The TV program with net-flix and you-tube are working well. Location is in the residential area and 10 minutes walk to mini-market. Staff were very helpful for any request and they smiled when met them. Overall good stay experience.

Stayed in April 2023

None

The place is very homey and there is adequate amenities for a group of friends/family to stay and hangout. There is netflix for the adults and various games for kids.

Stayed in January 2023

not smoking room

It’s very homy

Stayed in November 2022

Slow service during breakfast in the restaurant

Ligthing in the room, netflix

Stayed in October 2022

the bed frame was king size but the mattress was two single sized beds which made it uncomfortable to sleep in. the bedsheet was also scratchy... street noise was pretty loud although they mentioned it was soundproofed... and we smell cigarette smoke coming from the window.. apparently the hotel staff took cig breaks right under the bay window...

well decorated, helpful staff, good value for family stay, very nice penthouse

Stayed in November 2022

All as I stated above.

I think this accommodation has just been overatted in a way that it wasn't as I expected in terms of convenience. It seems there is no restriction or rule for staffs to hang outs at the front patio/lobby sitting on the floor and playing cards, gadgets, smoking and having jokes. It's just improper for the guests to see them at first sight when entering the front desk, facing these guys, and finding slippers everywhere on the floor! Also, every night you will be texted and asked what your preference breakfast for the following day by the night shift staff. However, I was not sure if that information was transferred to the kitchen staff who would prepare breakfast for us. We found that our order were mistakenly prepared. Last but not least, if you decide to stay in this accommodation, I would suggest you bring your own towel as the towel provided by Cottonwood were very rough not at all comfortable to use as a towel.

Stayed in November 2022

Minor little things: leak in the closet, TV's not working - they should have check before the guest arrive.

I like the concept and the ambiance.

Stayed in September 2022

The only downside, it was on the 4th floor and no elevator available.

we book the penthouse, it's spacious, comfortably and very homey with complete facilities inside and beautiful interior design.

Stayed in March 2022

Location

Comfort, cleanliness, facilities, entertainment

Stayed in November 2021

It was little bit noisy at night due to vehicle passing by

- The room and bathroom was clean - The staffs were really helpful and nice - The café was cozy

Stayed in January 2022

Wornout bed. I slept at master bedroom in family suite room and the bed is wornout

Room decor and cleanliness

Stayed in December 2021

I like the concept of the room, beach n ship traveling

Stayed in November 2021