Jalan Chery No 10 Panderman Hills, 65314 Batu, Indonesia
#3 of 45 hotels in Batu
Guests' ChoiceBased on 180 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.9
Staff
9.2
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 13 September 2024
Sarnika
United KingdomGreat hotel got most everything I need, feel very cozzy, love to come here again .
Stayed in August 2024
Reviewed: 1 September 2024
Vivek
United StatesFood and recreational area
Stayed in September 2024
Reviewed: 5 August 2024
William
Saudi ArabiaOur door frame panel came loose and fell off the door. Staff were very quick to fix it...but then it fell off a second time. Luckily, no one was in the way of it to hit their head. Staff initially informed me that there were no money changers in Batu only for a local taxi driver to take me to one in town later. Otherwise, this could have been a 1-2 hour drive back to Malang!
The views around the hotel are stunning especially early in the morning when the mist is rising up over the mountains. The swimming pool area with its big slide is fun for families - the water takes a bit of getting used to though! There are at least three restaurants and the two which we dined in offered very nice food at a reasonable price. The beds are very comfortable and I felt well rested each night.
Stayed in July 2024
Reviewed: 21 July 2024
Christianus
AustraliaRoad to get to the property
Location
Stayed in July 2024
Reviewed: 21 July 2024
Mialaksmita
IndonesiaBreakfast on weekends get rather crowded and food runs out quickly.. for some reason did not get hand towels in room had to request them twice.
Great location if you are going around Batu.. quite far from Malang though.. nice hotel, good facilities.. helpful staff. Would like to shout out Mbak Nova in the restaurant during breakfast, very helpful and great service. Room was a good size, good amenities and comfy bed. Amazing view from room.
Stayed in July 2024
Reviewed: 17 July 2024
Aga
Indonesiaunfortunately we have to eat Papaya every morning but they don't have it otherwise we will give highest score rating
The room where I stayed was clean. No dust, fresh bed cover and blanket.The pool was quite big and long with a whirlpool with warm water which is best for kiddos. All the Staff very helpful
Stayed in July 2024
Reviewed: 1 July 2024
Mohammad
Brunei Darussalamour room is blocked buy the other building
location
Stayed in April 2024
Reviewed: 13 June 2024
Richard
QatarNothing…
One of the best hotel I ever stayed. All staff are very friendly, room was excellent (clean, spacious, comfortable bed, smart TV). Swimming pool and gym are really good. Many options for breakfast.
Stayed in June 2024
Reviewed: 11 May 2024
Jenny
AustraliaNone. Excellent place to stay.
Service was excellent . View from the room & Skydome Restaurant was really good. Room was clean, bed was comfi. Aircon was cold. Netty, the Duty Manager was very nice & very helpfull. Pa Ponco, the breakfast Chef really surprised me, he made me a special dessert & a hotplate lobster omelette for breakfast which were very yummy. A special thanks for pa Ponco. :-) Jessica at Skydome restaurant was really nice, she was so sweet, quick, gave good recommendation what to choose. A big swimming pool with wide slide for the kids. Ooo... this place is very close to Jatim Park, the Zoo & Museum angkut.
Stayed in May 2024
Reviewed: 8 May 2024
Clince
AustraliaMet every expecting. Staff and cold beers great.
Breakfast and meals were beautiful. The chefs signature dessert is really good.
Stayed in May 2024
Reviewed: 7 May 2024
Yane
IndonesiaNothing
Beyond my imagination
Stayed in April 2024
Reviewed: 26 March 2024
Windflower
SingaporeThe spacious of the room, the huge of the bathroom.
Stayed in March 2024
Reviewed: 24 March 2024
Alina
IndonesiaThe pool was downright filthy. I wonder if it was because we went there on a weekend, but the shallow n warmer pool where children usually play had SO MANY bits of dirt quite visible to the eyes. At one point I might have spied a piece of glob looking not entirely unlike phlegm. I hope no kid got sick from swimming there :(
The staffs were very accommodating, we got to check in early without prior notice. The room was clean. The food was good. The kids club (or playground) was small but quite entertaining for toddlers and younger kids
Stayed in March 2024
Reviewed: 28 February 2024
Yunita
Indonesiawe saw the mountain, but we also saw garbage dump
comfortable bed
Stayed in February 2024
Reviewed: 17 February 2024
Mercy
AustraliaRoom so far from Lobby
Up in the hill
Stayed in January 2024
Reviewed: 18 January 2024
Lita
Indonesiabreakfast very good. *****
Stayed in December 2023
Reviewed: 15 January 2024
Onnes
AustraliaThe Breakfast experience could be better. The corridors on level 2/3 are too dark. The wayfinding to the cycling/jogging was confusing. The payment system of the restaurant and the hotel can be combined.
The facility has Sufficient amenities, eg gym, pool, and wifi. Friendly staff
Stayed in January 2024
Reviewed: 14 January 2024
Izhari
SingaporeA lot of flies in the dining area during breakfast but I was told it was a seasonal thing so I am not sure if there are flies in other months. I just wish more can be done to repel them while we were eating. I wish the pool is bigger but that’s ok because Batu has so many attractions for us to just be cooped up in the hotel.
Spacious room with comfy beds. The room is equipped with air purifier. The staff are very friendly and helpful. We requested for a slice of cake for my daughter’s birthday and they came as a group to sing birthday song to her. Lovely! It is also very near to Batu Secret Zoo. We can see part of the Drive Through Zoo from the hotel premises, which was a really nice surprise! I will definitely return here if I go to Batu again.
Stayed in December 2023
Reviewed: 7 January 2024
Yulius
IndonesiaLocation away from crowd, need car to reach the crowd
good breakfast. Various food and tasty
Stayed in January 2024
Reviewed: 22 December 2023
Frennin
IndonesiaBreakfast could be better..
Location is nearby with jatim park 1 and 2, only less than 5min. Easy to access using online transportation.
Stayed in December 2023
Reviewed: 18 December 2023
Sala
Brunei DarussalamNil
Everything
Stayed in December 2023
Reviewed: 5 December 2023
Fooi
Singaporegood enough.
the food at the restaurant and the environment. it is really awesome. will book to stay in the same hotel on my next family visit.
Stayed in December 2023
Reviewed: 20 November 2023
Zurlia
AustraliaOn one of the days we were staying, we turn red 'no disturb' sign on because we want to rest inside our room during the day after early morning outing, but at around midday we received a phone call from the house keeping just to confirm that we don't want the room to be cleaned. It's so annoying as the phone woke us up and disturbed our rest.
The breakfast is very good with varieties of menu. The towels look dirty as they are not white anymore and show some stains on it.
Stayed in November 2023
Reviewed: 23 September 2023
Sunarti
Hong KongNothing
The hotel & the room And the breakfast
Stayed in September 2023
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