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Reviews of Gunung An Retreat 3 stars

Br. Katiklantang Ds. Singakerta Ubud, 80571 Ubud, Indonesia

#255 of 411 hotels in Ubud

Guests' Choice

Review score

Based on 48 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 24 September 2024

    8.0
    I would definitely book here again!
    • Leisure trip
    • People with friends
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The shower’s floor is made from wood, it was stained. Could be renovated.

    The location was so quiet and peaceful, immersed in nature. The breakfast was very simple, healthy and tasty. The staff were very friendly and kind.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 5 nights

    We had quite a hard time sleeping every single night. There are chickens kept quite close and you can hear them throughout the whole day & night. Not a good place for light sleepers :S

    The staff was very friendly. The room was really beautiful.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The accommodation has so much potential. It's beautiful but, unfortunately, lacks a bit of maintenance. The room was way too humid, so we had to change the towels every day, even if we were using the AC with humidity control mode all day and had a small dehumidifier in the room. Also, the toilet flush was not working well. The staff tried to help as much as they could, but the whole place is worn out.

    The location was perfect. Hidden in the cozy jungle, 10min away from Ubud with a scooter. Staff is cute and very welcoming.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    8.0
    Wonderful stay! Beautiful room and authentic Balinese experience!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    If you want to visit Ubud center then is a bit far away. Bathroom cleaning could be more detailed. Some areas of the hotel could use some more maintenance.

    The hotel itself and surrounding is gorgeous. The room decorating is minimalist with local touches. Beautiful! Comfortable bed and room. My room had a window to a small waterfall! Great breakfast! Very chill vibe and the staff is very attentive and kind. Several restaurants nearby. Great for solo travels or if you go as a couple or a friend.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    nice
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights

    The guests staying here were making very loud noises. They were bouncing a ball on our upper floor and we couldn't reach them because the employees were asleep and they didn't answer their phones.

    He had every opportunity. It had scooters and a spa. the employees were polite and friendly

    Stayed in June 2024

  • Reviewed: 24 July 2024

    8.0
    Loved being there!
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No door on bathroom

    Inexpensive but great facilities

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It was harder to find from the main street, probably would need more visible sing and directions. Also it was kind of dark in the room, not enough lights and the room was very humid at the begging of the trip.

    The property was modern looking, the room was big. The breakfast was tasty and staff were lovely. For us the place was ok situated from places we wanted to visit.

    Stayed in July 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Balcony
    • Stayed 19 nights

    Maybe add a sign for the door handle - Do Not Disturb, if for some reason you dont want to be bothered by cleaning. Not much soundproofing, so bring an earplug if you are anxious sleeper. But these are minor things, overall a great hotel

    very nice place. Quite and cozy, like you in a jungle, but at the same time not far from center. People working there are really nice, help with everything, and I appreciate that they care about grumpy dog - thats a human way to run a place :) The room very spacious, also a nice nature behind the windows. Cleaning everyday. Fresh drinking water. Delicious breakfast. Good wi fi, was okay to work remotely most of the days. And I asked for an additional table and chair, there was no problem with that.

    Stayed in May 2024

  • Reviewed: 11 June 2024

    9.0
    A great place to stay in ubud
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It takes a short walk from the road to the actually entrance

    Spacious room, friendly staff and chilling vibe

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good facilities and good staff

    Stayed in June 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The location is 10 minutes by bike from the center, ok if you have a scooter. The swimming pool was not clean so we never used it. The food is not the best but was ok.

    The bedroom is huge and very comfortable and clean. The outside area is full of nature with a small waterfall. Hot shower.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    No separate bathroom

    Location, clean, and staff was amazing. Really good breakfast (amazing granola!) Everything was wonderful. They were considerate about our late checkout, and we could leave or stuff at the reception.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Well, it’s a very calm place, this style of the room and the hotel itself is very close to me, that’s why I chose it and
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    dampness in the room itself and sometimes the smell of sewage, maybe you could consider a small refrigerator in the room)

    very atmospheric and calm, beautiful place

    Stayed in April 2024

  • Reviewed: 1 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The only note I would take is the meal options could have been a bit more varied but other than that it was perfect.

    The staff treated us like family, were super friendly and helpful. The room looked unique and was scenic with comfortable beds. Daily cleaning, next day laundry service. The place is a hidden gem and surrounded by nature.

    Stayed in January 2024

  • Reviewed: 21 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    It was damper than expected and if you find noise from the animals (frogs etc) to be charming, then this place has that in spades. It's removed from the busy part of town so it takes some time to get around so you're dependent on transport but you're looking for a place away from it all, this is perfect

    Beautiful place and friendly staff, we enjoyed our stay here and would recommend it to anyone stay over the longer term. It is in a very shaded area, and is quite damp compared to other places we stayed at but the rooms themselves are quite beautiful and very well maintained. I happened to get food poisoning so that did affect my perception of the place as I spent a few days in bed unwell

    Stayed in July 2023

  • Reviewed: 20 June 2023

    9.0
    Zen in Ubud
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice room with a great bed and bathroom! Super service by Kadek! Very lovely lady and arranged a super motor for us.

    Stayed in June 2023

  • Reviewed: 13 September 2024

    10
    LOVELY
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It is a very quiet place. You will be in the middle of nature. Don't mind the animal sounds. Chat with the staff, you will love them. Kadek.. is our dear friend, you should get to know him. They are very helpful in every way. We are currently staying at a different hotel, but we miss it so much 💌

    Stayed in September 2024

  • Reviewed: 4 September 2024

    4.0
    I wish it was as good as it looked....
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 2 nights

    They said they offered yoga classes, but they don't, I went to do my own in the yoga space but it was dirty. They say they have a spa but no staff on site so you need to book hours in advance. The restaurant was so "average" and no food outside of breakfast. Some staff didn't speak great English so they couldn't answer my questions. They were kind! The pool was dirty so I didn't try swimming in it! The location isn't close to really anything so I recommend hiring a moto.

    This place is in a very beautiful quiet picturesque setting! The sound of the stream was so lovely! A bit of a walk down to so if you're not that able it'd be an issue. The room was HUGE and spacious!

    Stayed in July 2024

  • Reviewed: 23 August 2024

    10
    Simply magical!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The only minor downside is that the hotel is slightly located outside the center of Ubud (but I knew this already when making the reservation, and it didn’t bother me). However, you can easily reach the center in 8-10 minutes by motorbike. P.S.: I was even able to have a Grab delivered in the evening when I got a bit hungry! :)"

    This place is very unique in its decoration and design; you instantly feel at home. From the moment you arrive, you're enveloped by the sound of birds and the view of the rice fields. All the rooms offer a view of the rice fields, and a special bonus for the corner rooms in the hallway that overlook a small waterfall (simply magical for falling asleep). The staff is exceptionally kind, always smiling and attentive to your needs. I absolutely love this place and will return without hesitation. Thank you once again to the entire team who goes above and beyond for their clients.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Horrible horrible horrible horriblr

    Stayed in August 2024

  • Reviewed: 11 August 2024

    3.0
    Good value for money if you just want a place to sleep
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    A lot of geckos Extremely basic breakfast with no variety Room, plates, cups, tables aren’t always clean

    The room was nice Exactly like the picture Staff are very nice and friendly

    Stayed in June 2024

  • Reviewed: 9 July 2024

    2.0
    Catfish
    • Leisure trip
    • People with friends
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We chose this place for a tranquil, peaceful getaway, enticed by its natural surroundings and nearby small waterfall. Unfortunately, the reality was very disappointing. The entire property desperately needs renovation, a thorough cleaning and disinfecting, and more attentive care. We were eager to enjoy the outdoors amidst nature, but the pool was filthy, the sun beds had dirty cushions and mattress on them, and cobwebs were everywhere. The property overall is very outdated, dirty and unkept. The spa and sauna areas were equally dirty and outdated. While our bedroom was spacious, and the bedding was clean, the positives ended there. The wooden floors in the shower have literal holes, the panels are dirty, and there was hair on the toilet. The shower curtains haven’t been cleaned nor changed since they first opened. The towels are equally old and overused. I appreciate the retreat is in the midst of nature, but that’s no excuse for the appalling lack of cleanliness. Regrettably, the property does not resemble the pictures advertised. It might have been like that when it first opened, but now it falls far short of expectations. It's such a disappointment, as it has the potential to be so much more with proper upkeep and care.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    10
    The room was spectacular very tranquil and peaceful. The staff was always friendly and willing to he
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It was all pretty great. If you don’t like roosters, don’t go there cause I’ll hear it in the neighbourhood but if you enjoy the sounds of nature, it’s a perfect retreat.

    Friendly service with a smile. An authentic beautiful experience.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Clean, comfortable, minimalist room but large and luxurious.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It is a little out of the way form Ubud, but still super convenient via Gojek or motor bike, as there are bikes for hire at the Villa.

    The rooms were large, such a great size, with amazing views.

    Stayed in June 2024

Showing 1 – 25

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