The cleaning wasn’t necessarily up to standard however it wasn’t the end of the world. I’m sure had I mentioned it to staff they would have happily been of assistance. While it might not be the greatest value for money, I would still recommend staying here.

It was a close walk to masjid al aqsa with lots of shops and restaurants along the way. The location makes it very easy to move around, especially when traveling with a family.The rooms were neat and modern. The staff were very pleasant and always willing to offer assistance when needed

Stayed in March 2024

The staff were amazing and catered for our needs. Location excellent. Rooms modern n new. Only breakfast not included. But not an issue. Good for a family or group, max 18ppl.we had the boutique to ourselves

Stayed in March 2024

Position position

Stayed in December 2023

The moment I visited the rooftop restaurant was not open yet. (I knew this before I arrived) had the opportunity to see the construction site and the view on the AlAqsa is breathtaking. Hopefully they get the permit soon.

The location in the heart of the old city of Jerusalem. The kind staff and the modern room.

Stayed in September 2023

It would be helpful to have a lift, The hotel is a 3-story hotel and as an old person, it is hard to go upstairs. There is no restaurant yet as they are still building it on the roof, The Lack of restaurant was not an issue as there are many restaurants on the street.

I came to spend 4 days in Al Alqsa Masjid with my wife, I wanted a close hotel to save us from walking long distances as we are both old. The receptionist Ghofran was extremely helpful in luggage handling, Showed us interesting places near the hotel, and arranged a Taxi whenever we needed transportation. The hotel is new and spot clean with very comfortable furniture. The hotel location is high enough that enable us to see the Al Aqsa Dome from the third-floor balcony

Stayed in September 2023

It took a little time to have the room ready when we came.

The location was beautiful, we were given the best room with Dome of the rock view and the Lady at the desk Ghufran and the Manager Abid were really very helpful.

Stayed in September 2023

Can’t think of anything!

Exceptionally good hotel! Super clean with excellent facilities and views. We choose a room with a balcony, it cost a little more but was well worth it as we had a great view of ‘The Dome of the Rock’. The location is also superb and yes the hotel is indeed within a short walk of all the main attractions of the Old City. Located near’Via Dolorosa’ you really are in the heart of the hustle & bustle which in Jerusalem is what you should be aiming for as it’s an incredible experience. The staff were also incredibly helpful and nothing was too much for them. In particular I must mention ‘Ghourfran’ - a young lady who really went out of her way for us. The taxi dropped us at ‘Damascus Gate’ as it could not get closer to the hotel. We rang the hotel and Ghourfran guided us ( by phone ) toward the hotel. We did get a little stuck and rang again, after confirming where we were standing Ghourfran came and met us and took as to the hotel. As it happened we were only 150 metres from it. I cannot fault her professionalism and helpfulness. Will we stay gain? … without doubt we will, in fact when we return to Jerusalem we will look no further than the Saladin Boutique Hotel.

Stayed in September 2023

This is a new hotel very clean and well located. The personal is very kind. I highly recommend

Stayed in September 2023

The property should inform potential guests that it has no elevator. In a few years, this would be a big problem for me. Our only problem was the AC. It did not work the first night and we had a terrible night's sleep because opening the windows (necessary without AC) meant it was noisy all night. We told the staff the first afternoon it was not working and were told that it would be repaired that night or the next morning. It was not. So we left for our outing, returned in the early evening on second day, and still, it was not working. We expressed our dissatisfaction and once the manager or owner was informed the AC was repaired and working within 1 hour.

The location is excellent, and it was beautiful and clean. The staff was friendly and helpful.

Stayed in September 2023

Rooms were slightly on the smaller scale.

Staff were very hospitable, friendly and helpful.

Stayed in August 2023

Some noise from the street below . .

Great location and very clean

Stayed in August 2023

- Very close Location to Al Aqsa Masjid. - Room in Pristine Condition - Friendly, Experienced Staff. Always wanting to ensure you have what you need.Thanks to Ghoufran and the rest of the staff. - Beautiful Deco. - Amazing Balcony Space.

Stayed in August 2023

Expensive

Location.

Stayed in August 2023

Kindness of the staff and tidiness of the hotel

Stayed in August 2023

No food available at the hotel.

Great location in old town. Walking distance to so many historic sites

Stayed in August 2023

It is very nice Close to the Aqsa Mosque The staff are very warm especially Sister Ghoufran Very helpful and welcoming

Stayed in August 2023

Great location, in the heart of the old town. Walking distance from Masjidul Aqsa. Very helpful staff .very clean rooms.

Stayed in August 2023

As expected for a boutique hotel, small room

Clean, close to all attractions , pleasant staff

Stayed in August 2023

No elevators and no breakfast service.

Our room is amazing. Modern feel inside the old city. Location is situated just a few steps away from Station 3 & 4. A lot of food and store options near the vicinity. Definitely consider this place when booking.

Stayed in July 2023

The kitchen wasn't ready whilst we staying there and the breakfast shops didn't open early and I had no access to warming milk for my toddler which was hard .

We travelled with friends and the hotel staff were so friendly with us and our children. The hotel is very clean and organised well. The best things about the hotel is the location . I was so glad we stayed here . I would most definitely staying here for all my visits to Palestine .

Stayed in July 2023

Location

Beautiful hotel, right in the middle of Old City Jerusalem. Perfect location and all major attractions in Old City are within a 10-15 walk.

Stayed in July 2023

Fantastic small hotel located in the heart of the old city within a few minutes walk from all the major religious sites and has many shops and restaurants on its doorstep. Modern facilities, excellent A/C and Wi-Fi and lovely friendly staff to assist all your needs. We had 3 rooms, balcony rooms are a bonus over looking the hustle and bustle of Via Dolorosa St. and upper floors have views of The Dome of the Rock. Would definitely would want to stay here again.

Stayed in July 2023

No breakfast included at the price

The location and the modern design

Stayed in July 2023

Very helpful staff. The receptionist Abd alrahman was great and went out of his way to help us to book taxi, vans and transportation in general. The other receptionist helped us with very heavy luggage. The location is great!

Stayed in July 2023