Piazza Mercato 113, Port of Naples, 80133 Naples, Italy
#91 of 203 hotels in Naples
Guests' ChoiceBased on 82 hotel reviews
8.1Cleanliness
8.2
Comfort
8.2
Location
8.0
Facilities
8.1
Staff
9.3
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 7 May 2024
Prodromos
CyprusShower door was broken. They temporarily fixed it but it definitely needs replacement. Also the shower was quite small and a bit uncomfortable.
Excellent breakfast, helpful staff and good location.
Stayed in May 2024
Reviewed: 17 April 2024
Aidyn
BelgiumExcellent view from the breakfast terrace
Stayed in April 2024
Reviewed: 5 March 2024
Larrie
CanadaThe area was a little rougher than we thought although we maybe went in the wrong direction the first night
Staff were great, good breakfast clean and a good price. Terrace was nice.
Stayed in March 2024
Reviewed: 21 February 2024
Ioannis
GreeceThe area. It's very safe, but at the end you will always think that something is wrong. Don't worry though, the other areas of the city are worse visually, so you will feel fine after a few hours at the city. The hotel is not in the city center, but 5-10 minutes walk is nothing. The central station is nearby, the neto station just a couple of minutes away.
This small hotel is a gem for Naples. A bunch of people run it and they love to do it. They are polite, generous and do their best to assist you. The hotel from the outside looks bad, but wait until you get in. The breakfast area on top is great, the breakfast has everything you need to have and if you ask for more, you will get it. The girls there and Giovanni as well are get hospitable. Don't hesitate to book if you can.
Stayed in January 2024
Reviewed: 18 February 2024
Michael
CanadaThe location on Piazza Mercato is fairly quiet and safe but it is a rather forlorn looking place. Not a lot of cafés or bars in the immediate vicinity.
The breakfast was quite good. The staff was friendly and helpful. The location is good for exploring the historic centre on foot.
Stayed in February 2024
Reviewed: 5 January 2024
Mel
AustraliaThe shower was tiny and hard to move around in (though it was nice and hot with good pressure). The wifi was not very good. We picked it on the ability to park; but parking cost €50 for two nights. At least it was secure.
The bed was comfortable, and there was a nice view from the room. The complimentary breakfast was good each morning, and the view from the 5th floor terrace was good too.
Stayed in January 2024
Reviewed: 21 November 2023
Ingrid
Slovakiaperfect locality, nice hotel, nice staff, perfect breakfast
Stayed in November 2023
Reviewed: 28 August 2023
Daphne
Portugalbreakfast should have eggs/ hot food
bed, location
Stayed in August 2023
Reviewed: 19 August 2023
Ivo
PortugalThe pillows are to high and there was no fresh bread in the breakfast.
Beds were very comfortable. The staff was great, scheduled the taxi to the airport and prepared a breakfast box to take early in the morning.
Stayed in August 2023
Reviewed: 9 August 2023
Kerem
NetherlandsBreakfast was limited, room needs maintenance
Location, cleaning, staff, value
Stayed in August 2023
Reviewed: 29 June 2023
Miguel
SpainFalta mantenimiento, especialmente en el lavabo.
Muy cerca del centro y de la estación de tren
Stayed in June 2023
Reviewed: 7 June 2023
Ali_hart
France- Room was a bit dark and the interior design is "special", but just to sleep all that matters is cleanliness, and no issue there!
+ Very central location next to the old town, the central station and a metro station. Extremely pleasant and helpful staff (offered right away to organize a taxi in advance when I asked for information about the situation to go to the airport. Clean room (if a bit "special" in terms of interior design) and bathroom.
Stayed in June 2023
Reviewed: 17 May 2023
Jon
United Stateshot water wasn’t great
clean
Stayed in May 2023
Reviewed: 13 May 2023
Dulcilene
United Statesmattress and pillows very comfortable
color of room’s walls are red. not too suitable for resting.
Stayed in April 2023
Reviewed: 12 April 2023
Caitlin
United StatesThe shower is pretty small and the walls are a little thin- our neighbors were on their phones early in the morning and we could hear their conversations pretty easily.
The room was very clean, and the lovely housekeepers went above and beyond everyday. The staff and the ladies who run the front desk were exceptional, super friendly, very helpful, even helped us with finding things to do and how to get there. They even stayed late our first night as our flight was delayed so that we could still check in. Also, this hotel is in a fantastic walking distance to all the cool sights in Naples, and to the central station to take the train to Pompeii
Stayed in April 2023
Reviewed: 28 February 2023
Elad
IsraelThe room should be cleaner, the remotes were dirty too.
The bed was comfortable and the staff were fantastic
Stayed in February 2023
Reviewed: 9 February 2023
Svea
Estonialocation is not that safe and good, but close to port. my room was too red.
food was great and stuff was very very helpful!
Stayed in February 2023
Reviewed: 5 December 2022
Ander
EstoniaIf you had to look for something extra and bring it out, only the wall attachment of the hand shower was broken :). At the same time, both the water pressure and temperature in shower were very good.
Above all, I liked the location of the accommodation, in the center of the city but at the same time away from the noise. The breakfast was excellent, both in terms of food selection and taste. The service was pleasant, helpful and friendly.
Stayed in December 2022
Reviewed: 24 October 2022
Bruce
Canadait’s a little rough in the neighborhood, rooms were small, safe wasn’t working and lockbox wasn’t bolted down, very thin walls and small shower. breakfast said it ran from 8-10 but wasn’t ready either day. went outside and waited on the first day and second day breakfast attendant was not happy. it showed in the cold cappuccino she served us.
the hotel was very nice and updated, nice roof top patio, front desk staff all were friendly and helpful and bed was comfy
Stayed in October 2022
Reviewed: 2 September 2022
Eugen
EstoniaNice breakfast and area for it. Very helpful and friendly staff.
Stayed in August 2022
Reviewed: 23 August 2022
Lara
Australianot proper coffee, not restaurants nearby,
close to center but quiet, parking underneath friendly staff very accommodating
Stayed in August 2022
Reviewed: 17 August 2022
Mandy
GermanyHard to say anything negative. The only thing that was not exactly as expected was our bathroom window since it couldn't really be closed on one side, but that was no big deal to us.
Altogether it was a nice hotel and we enjoyed our stay very much. The staff was friendly and service-oriented at any time, very patient with the guest's requests and (on top of that) spoke English very fluent, which made communication a lot easier. I especially want to mention Ivan, who checked us in and greeted us with the warmest welcome I've ever expericenced. This super motivated and friendly guy told us everything we needed to know, gave us a free map and made sure we wouldn't miss out on anything important during our short stay. At 11 p.m. on a staurday night, this exceeded any expectations by far - and believe me, ALL his recommendations were really good! Thanks again 😊 Rooms: 9/10 - clean, quiet, great bath, air-conditioned, with a fridge Breakfast: 9/10 - a little different every day, variety good for it's price
Stayed in August 2022
Reviewed: 1 August 2022
Michael
Czech RepublicVery nice hotel staff, good salty breakfast, good location!
Stayed in July 2022
Reviewed: 30 July 2022
Rebecca
AustraliaShower was grotty with mould and limescale visible. The shower doors were wonky. The hall for the rooms had not been vacuumed.
There was a nice variety for breakfast served in a bright,, cheery room. The staff were friendly. Close to metro(5 min walk)
Stayed in July 2022
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