Calle delle Rasse 4551, Castello, 30122 Venice, Italy
#144 of 299 hotels in Venice
Guests' ChoiceBased on 619 hotel reviews
8.5Cleanliness
8.9
Comfort
8.6
Location
9.8
Facilities
8.3
Staff
9.3
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 10 May 2024
Audrey
United KingdomRooms a little dated in decor:walls needed painted but very clean. Air con didn’t work, we asked for take away breakfast on lot last morning for early flight and for two people we got 3 small packets of crackers, 2 jam portions, one apple and one orange, that was such a disappointment after the breakfasts being good and served by a lovely helpful lady
Property was great, location perfect and staff, especially the lady who looked after breakfast were fab
Stayed in May 2024
Reviewed: 9 May 2024
Donna
United StatesNothing - it was perfect.
Everything. The staff was lovely, the room perfect, the breakfast wonderful - everything about it. I would recommend it to anyone travelling to Venice. Oh, and the location could not be better. Perfect hotel.
Stayed in April 2024
Reviewed: 8 May 2024
Joanne
AustraliaLocation unbeatable. Friendly staff, great continental breakfast was included. Wonderful little eating locations, bars and ferries all within a minute of the accommodation. Next to Doges Palace, Bridge of Sighs and a 3 minute walk from St Marks Square. Would rebook without hesitation.
Stayed in May 2024
Reviewed: 6 May 2024
Steven
United StatesGreat location, very clean.
Stayed in May 2024
Reviewed: 5 May 2024
Galina
RussiaThe location is excellent. The brteakfast was good.
Stayed in April 2024
Reviewed: 5 May 2024
Matt
United StatesThe AC in our room did not work which made for a hot night. We did sleep with the windows open which was nice but a bit noisy.
The location is close to the center of Venice activities and close to a water taxi stop making getting there easy.
Stayed in May 2024
Reviewed: 4 May 2024
Lolago
ItalyIn these times where many hotels do not go the extra mile, Hotel Commercio & Pellegrino did. When I got to my room I found a very nice metal box of local cookies as a gift. I also forgot my toothpaste and they were kind enough to get me something that would take care of my morning at work until I could buy one the next day. The buffet breakfast was super complete and pleasant. The price of the products in the mini bar is as affordable as if you were buying at a local store. The location is less than 5 minutes walking from St. Mark's Square.
Stayed in April 2024
Reviewed: 3 May 2024
Kim
New ZealandHotel has same challenges as most other hotels in Venice -water pressure not great ;wifi not great. Air con only for summer was a bit frustrating as was hot when we were there. Great stay though and would stay again
Great location- very close to the boat stop which made it very easy with suitcases. Easy walk to most places, very handy to cafes etc.Room was spacious, breakfast was excellent and staff very friendly. Windows when closed made room soundproof
Stayed in May 2024
Reviewed: 3 May 2024
Perla
United StatesWe can hear outside noises in our room.
The location is perfect.
Stayed in April 2024
Reviewed: 2 May 2024
Sharon
United StatesAll staff needs to understand that smiling should be mandatory - I am referencing one person only who did start smiling before we checked out of the property.
The staff were most enjoyable, very polite and extremely accommodating. Any directions they gave were spot on. They helpful in locating local eating establishments.
Stayed in April 2024
Reviewed: 2 May 2024
Michael
United KingdomLeaving
We had 1 night stay here to visit as many places as possible. It was so easy to do this from here. The staff could not do enough for us and will always be grateful. The hotel could not have better presented. Everything was perfect.
Stayed in May 2024
Reviewed: 1 May 2024
Johnjoe
IrelandMy room was small but I got used to it
Good breakfast location great only my room Was small but I got used to the space
Stayed in April 2024
Reviewed: 1 May 2024
Gary
FranceThe fact it should be noted that the lift does not reach the upper floor especially for older and physically challenged people.
So convenient for St Marks square and the attractions. The hotel represented good value given the location. One word of caution the hotel ha a lift however it does not go to the top floor. As my wife has certain health issues we had to request a move which the hotel did the next day. Judy couldn’t find fault with the hotel given its location and the cost.
Stayed in May 2024
Reviewed: 1 May 2024
Angie
AustraliaJust a vit noisy from the trolleys in the alley way but not too bad once you close the windows
Its is very well located to get around Venice. The staff were so helpful and gave us lots of local info as well, helped us with transport and restaurant ideas away from the crowds. The room was comfy and a lovely bathroom
Stayed in April 2024
Reviewed: 29 April 2024
Vladimir
AustriaPerfect location. Hidden gem.
Stayed in April 2024
Reviewed: 29 April 2024
Susan
United KingdomLocation perfect. Breakfast was excellent and staff very good. Very comfortable and clean hotel
Stayed in April 2024
Reviewed: 26 April 2024
Linnell
United KingdomNo heating control in room which was too warm but opening the window admitted some noise.
Very friendly staff and good welcome. Comfortable room and very clean. Good shower. Very good breakfast. Excellent location.
Stayed in April 2024
Reviewed: 26 April 2024
Dieter
United StatesThe bed and pillow were a little hard for my taste, but other than that it was a great place.
The location of this hotel was absolutely unbeatable! We were right near St. Marks Square, the Palace, and above all the San Zaccharia Vapperato stop. The staff, especially Phillepo, were very helpful and pleasant. The breakfast was great with many choices and delicious cappuchino and pastry.
Stayed in April 2024
Reviewed: 25 April 2024
Michael
United KingdomFound hotel easily very polite and friendly staff lovely breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Elizabeth
AustraliaBeds weren't very comfortable but that maybe because we were two singles.
Location was great, right near Grand Canal with lots of lovely eateries close by. Staff were friendly & accommodating. Small boutique hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Derek
AustraliaStairs in apartment a challenge to top floor
Location good
Stayed in April 2024
Reviewed: 21 April 2024
Pat
United KingdomEverything was lovely
The hotel was perfectly located and spotlessly clean. The breakfast was lovely and the staff couldn’t do enough for us. They were lovely. Will definitely stay there again.
Stayed in April 2024
Reviewed: 16 April 2024
Denise
AustraliaNo air con. Due to power problems in Venice.
The location was great. Close to everything. Easy to get to no stairs. Great breakfast. Cereal, juice, Pattie’s, toast, yoghurt, boiled eggs and cappuccino. Great hot water
Stayed in April 2024
Reviewed: 12 April 2024
Kornkrit
Thailandelevator only goes to 3rd floor where our room is om 4th
Right at the dock and major attractions - san marco
Stayed in April 2024
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