Everything great.

Breakfast brilliant, as was the comfortable lounge and bar area. Location was good, close to bus stop from airport and an easy walk to historical sights.

Stayed in May 2024

Rather small windows and no spectacular views.

Class hotel, good location.

Stayed in April 2024

We had a street facing room on a lower floor which was a bit noisier, but it didn’t really bother us that much and we slept very well regardless.

Very comfortable and clean, staff very professional, proactive and obliging, walking distance to most tourist sites, lots of eating options nearby. Valet parking in a garage nearby (€25/day), which was fine considering the lack of parking options in Palermo. Breakfast was good and had many options including some gluten-free. But if we needed anything they didn’t have, they went out of their way to get it for us. We had an early morning departure and they packed breakfast for us. :)

Stayed in May 2024

Location is good. staff are kind.

Stayed in April 2024

Guest parking was taken care by staff. Car was ready for pickup at given time 24 hour front desk. Excellent English.

Stayed in May 2024

Very comfortable and clean. Good breakfast and friendly staff

Stayed in May 2024

Nothing

Great location and very reasonable rates. Breakfast was excellent.

Stayed in April 2024

Nothing.

The staff were exceptional and incredibly helpful. They sorted out my rental car really well. Staff at breakfast were great. Room was great and breakfast was very good. We stopped at bar one time and the bar lady was exceptionally good as well. I’ve stayed at hundreds of hotels in last 40 years and this was among the best. Really good experience. Thank you.

Stayed in May 2024

Room looked like it could use some deep cleaning. Though the room is beautifully appointed, the shower had issues draining and overflowed even with the shower at a trickle. Since it was late, we didn't want to call for assistance. The cap of the drain was cockeyed, apparently it was placed like that for the problem. Reported it the next morning to a gent at the desk, but no one attended to the problem while we were out on the town, housekeeping just replaced the drain cap. Sad the room was not taken care of as it should have been. When WIM, heard of this on our check out day, he was very apologetic and had wished he would have been there the days we had shower problems. Again, WIM has exceptional guest skills.

The location and staff of the hotel are excellent. Located in an upper scale neighborhood with plenty of restaurants and cafe's. High end shopping all within walking distance. Walkable to city center and to old parts of Palermo. Close enough to walk to the marina for cocktails, sunset and food. WIM, the gent at the front desk provided exceptional local information and insight. Breakfast was abundant and awesome, the staff were very attentive.

Stayed in April 2024

The Wi-Fi is a bit flaky

The location is excellent and the staff were lovely

Stayed in April 2024

The property is spacious and centrally located in the heart of Palermo. It is close to many restaurants and shopping, and I would definitely stay here again. The staff was amazing. They made sure every little detail was taken care of and insured that we were comfortable and happy at all times which we were. I would stay here again on my next visit.

Stayed in April 2024

Room temp control not very good

Great location. Good breakfast

Stayed in April 2024

Only the front stairs.

The cleanliness and location

Stayed in March 2024

Some bathrooms are old and smell Kitchen servers are not helpful to serve.

Very classic antique style designed interior. Complimentary water bottle in the room.

Stayed in April 2024

The balcony wasn’t too big, could provide a little coffee table and a chair.

High level of comfort, with a staff that is not only friendly and helpful but also possesses lovely attitude and attention to details and little things, even the smallest aspects were well taken care of.

Stayed in April 2024

We recently stayed at this Palermo hotel and had a wonderful time. Its location near the main street and attractions made it easy for us to explore the city. The staff's friendliness and readiness to assist added a personal touch to our experience. The hotel's decor, especially in our room, was fantastic, creating a cozy and luxurious feel. Breakfast had a lot of choices, including Prosecco, which was a great way to start our days. It was like a peaceful retreat in the midst of Palermo's hustle and bustle. A shoutout to the bar, which made our evenings special with its hospitality. Overall, we had a great experience and look forward to coming back.

Stayed in April 2024

All good 👍

What a beautiful Old world classic hotel! All staff are kind & very helpful. We enjoyed our one week stay. We will be back!!

Stayed in April 2024

The few steps in front door. You have to carry luggage if you don't see doorman

Very classical nice Hotel. Good location to walk to the town.

Stayed in April 2024

The room was a little cold, the shower was to small.

Comfortable and clean big room, good breakfast, helpfull and kind stuff

Stayed in April 2024

Wifi

Location

Stayed in April 2024

Location

Stayed in April 2024

No coffee machine at the room

So satisfied breakfast, location and helpful staff.

Stayed in April 2024

There was no view at all. The neghbourhood was a bit shabby.

Giovanni at the reception was kind, professional and very helpful. The interior design was lovely in an old fashioned way.

Stayed in April 2024

Room could have additional chair for seating two people

The breakfast was excellent, the location was super convenient and the staff , great!

Stayed in March 2024